Dear Sir/Madam, Warm Greetings from Amaris Hotel Pettarani Makassar! We are very pleased to receive a review from our esteemed guest. We hope that our hard work has resulted in you having a memorable experience. However, we also realize that there are still many shortcomings in the services we provide, we apologize for the inconvenience during your stay at our Hotel. We have accommodated all of your notes, and we will follow up to improve and enhance the services and products we provide. Once again, we apologize for the inconvenience. We hope that you can still trust us to welcome and serve you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager.