8.1
Very Good

From 621 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.5

Location

8.2

Service and Facilites

8.0

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Traveler Reviews TW Hotel

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Customer reviews
Martin M.
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Leisure
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8.8

/10

Reviewed 3 week(s) ago

The hotel's surroundings are quiet even though it is on the main road, the rooms are spacious, the hot water works, there is a dispenser in the hallway to refill drinking water, the location is close to the city center, the AC is cold, the hotel staff is friendly. What needs to be improved: 1. Please improve the wifi capacity. I stayed overnight on the ground floor but the wifi signal was not strong enough. 2. Please provide some kind of restaurant/mini cafeteria service to buy food if you are too lazy to go out of the hotel. I happened to stay during the Eid holiday and there were no food vendors around the hotel. There is a mini market but you have to cross the street. Overall OK to stay here.
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Accommodation's Reply
21 Apr 2025
Thank you for staying at our hotel and thank you for your suggestion.
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P***i
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8.5

/10

Reviewed 3 week(s) ago

the smell of cigarettes is very strong even outside the smoker
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Accommodation's Reply
08 Apr 2025
We apologize for the inconvenience and negligence of our employees.
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L***a
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Staycation
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8.5

/10

Reviewed 3 week(s) ago

nice place, clean room, view of rice fields and Mount Gede, big single twin bed
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Accommodation's Reply
21 Apr 2025
Thank you for staying at our hotel.
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Z***i
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Staycation
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9.4

/10

Reviewed 3 week(s) ago

I think everything is okay and quite clean too
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Accommodation's Reply
21 Apr 2025
Thank you for staying at our hotel.
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ACEP J.
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Transit
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9.4

/10

Reviewed 3 week(s) ago

nice clean place and friendly service.. what I ordered is there is a hot water shower. keep up the spirit of maintaining friendly service and honesty
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Accommodation's Reply
08 Apr 2025
Thank you for staying at our hotel.
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Zainal A.
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9.4

/10

Reviewed 3 week(s) ago

Been here several times, always satisfied, service and cleanliness are very good.
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Accommodation's Reply
08 Apr 2025
Thank you for staying at our hotel.
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Peter S.
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Transit
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8.1

/10

Reviewed 3 week(s) ago

It was okay, the staff were very friendly. But need some improvement regarding some furniture. The toilet bowl was not really clean and some furniture was broken.

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Accommodation's Reply
08 Apr 2025
Sorry for our employee's negligence
Z***l
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Comfortable, clean and suitable for family stay. Spacious parking.
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Accommodation's Reply
08 Apr 2025
Thank you for staying at our hotel.
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O***r
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8.5

/10

Reviewed 7 week(s) ago

Just to take a break from the office trip, it's okay.
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1 people find it helpful

Accommodation's Reply
26 Mar 2025
Thank you for staying at our hotel.
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Hariadi E.
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9.4

/10

Reviewed 11 week(s) ago

Spacious and comfortable rooms, spacious vehicle parking, strategic location, good service, very worth it for that price.
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M***d
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Transit
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8.5

/10

Reviewed 11 week(s) ago

Staff was very friendly and the hotel room clean.

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Nawangsih
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8.5

/10

Reviewed 14 week(s) ago

Spacious room Nice and comfortable huhuhu
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1 people find it helpful

Accommodation's Reply
20 Jan 2025
Thank you for staying at our hotel.
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Nawangsih
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8.5

/10

Reviewed 14 week(s) ago

Comfortable Clean Not far from the city center Right and left there are Indomaret and Alfa huhuhu Really comfortable 😁
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Accommodation's Reply
10 Feb 2025
Thank you for staying at our hotel.
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defri
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Staycation
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8.5

/10

Reviewed 14 week(s) ago

The staff is friendly and the environment is nice
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Accommodation's Reply
20 Jan 2025
Thank you for staying at our hotel.
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I***a
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Business
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8.4

/10

Reviewed 15 week(s) ago

The bathroom cleanliness has been further improved.
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Accommodation's Reply
10 Feb 2025
Thank you for the advice.
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D***y
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Staycation
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8.6

/10

Reviewed 15 week(s) ago

there is no soap, the view is of a gutter and a former goat pen
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Accommodation's Reply
10 Feb 2025
We apologize for our employee's carelessness, thank you for staying at our hotel.
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Neng j.
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10.0

/10

Reviewed 20 week(s) ago

Alhamdulillah every time we stay, it's always comfortable. We've stayed 3 times, 1 time, 2 times we only rested for a few hours because the trip from Cianjur to Bandung was very tiring. Overall, we are very satisfied and comfortable, thank you tw hotel
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1 people find it helpful

Accommodation's Reply
21 Dec 2024
Thank you for staying at our hotel
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Amanah S.
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Business
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9.4

/10

Reviewed 25 week(s) ago

friendly staff, easy to reach location friendly price
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A***a
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Leisure
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9.4

/10

Reviewed 29 week(s) ago

The service is very friendly. The room is spacious, the price is right.
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R***D
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Business
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9.4

/10

Reviewed 32 week(s) ago

Easy check in, price according to the app, AC and hot shower water works well. Recommended hotel.
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