8.3
Very Good

From 1,765 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.3

Service and Facilites

8.3

People often mention about Grand Dian Boutique Hotel Cirebon
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Bedroom (32)
Distance to City Center (30)
Staff Friendliness (29)
Bathroom (28)
Ambiance (25)
Accessibility (23)
Room Space (20)
Hotel Area (20)
Surroundings (19)
Wifi (19)
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Traveler Reviews Grand Dian Boutique Hotel Cirebon

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40
Customer reviews
S***i
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7.6

/10

Reviewed 1 day(s) ago

For 2 days we stayed at this hotel with 2 rooms. When we first entered the room, no towels were provided. After we contacted CS, towels were delivered to the room. Pillow cases, sheets, and blankets had to be changed. The color that should have been white had turned into a dull brownish yellow, many ants, spiders and their nests were found everywhere, the cleanliness of the bathroom was also very lacking: the toilet and sink were yellow and crusty. The CS officers were also not very friendly.
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p***a
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Leisure
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9.1

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, the bathroom is clean.
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Accommodation's Reply
23 Apr 2025
Thank you for staying at Grand Hotel Cirebon. We look forward to welcoming you back.
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E***Y
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Leisure
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8.5

/10

Reviewed 1 week(s) ago

Old hotel but still looks good. Unfortunately the room AC is not cold enough. The pillows that are already yellowish brown should be replaced if possible and the wall paper that is peeling off needs to be rejuvenated.
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Accommodation's Reply
23 Apr 2025
Thank you for staying at Grand Hotel Cirebon. Thank you and apologize for the inconvenience, thank you for your input, we will immediately convey it to the management for immediate follow-up. We look forward to your return
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A***f
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

friendly hotel staff, location close to market and mosque so it makes activities easier
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Accommodation's Reply
23 Apr 2025
Thank you for staying at Grand Hotel Cirebon. We look forward to welcoming you back.
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Ageng A.
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Leisure
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8.4

/10

Reviewed 2 week(s) ago

Stay here on Idul Fitri holiday, the place is okay and clean, but the breakfast needs to add another menu option.

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Accommodation's Reply
12 Apr 2025
Thank you for staying at Grand Dian Hotel Cirebon. Thank you for your feedback, we will report it to management for immediate follow-up. Thank you
D***k
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Recommended and if I have the chance I will stay again
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Accommodation's Reply
14 Apr 2025
Thank you for choosing and staying at Grand Dian Hotel Cirebon. We look forward to your return.
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Jehian N. S.
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Leisure
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9.4

/10

Reviewed 3 week(s) ago

The check-in process was very fast. There were no reservation constraints. The room was also very comfortable to rest. Utilities in the bathroom were complete. The hot water also worked well so you could take a relaxing bath. There is a direction of Qibla in each room and prayer mats are also provided (cool). There is also a dedicated prayer room in the hotel. The internet is okay, but private internet is faster.
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Accommodation's Reply
08 Apr 2025
Thank you for choosing Grand Dian Hotel Cirebon. We look forward to your return.
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Guest
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Leisure
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8.4

/10

Reviewed 4 week(s) ago

friendly staff... it's a pity that the bed sheets are a bit lacking...the rest is ok...
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1 people find it helpful

Accommodation's Reply
08 Apr 2025
Thank you for choosing Grand Dian Hotel Cirebon as your place to rest. And we apologize for the inconvenience. Thank you for your input, we will immediately convey it to the management for immediate follow-up.
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A***y
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Leisure
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6.4

/10

Reviewed 5 week(s) ago

1. Old hotel needs major renovation because it is stuffy and lacks open space 2. The bathroom floor is really slippery, be careful for those who bring old people and children 3. The lighting in the room is dim, the room is old, needs to be renovated, the mattress is no longer soft and worn out, the sheets and blankets are dull 4. I tasted the fried rice, it was salty and there was not much variety of food
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1 people find it helpful

Accommodation's Reply
02 Apr 2025
Thank you for staying at Grand Dian Hotel Cirebon, thank you also for your suggestions and input and apologize for the inconvenience, we will immediately follow up on all the shortcomings. Sorry and Thank You
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r***o
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Business
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8.2

/10

Reviewed 6 week(s) ago

Overall pleasant, staff very helpful. Lifts need to be freshened up.
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Accommodation's Reply
18 Mar 2025
Thank you for your feedback, we will fix it soon. Sorry for the inconvenience.
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R***A
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6.5

/10

Reviewed 6 week(s) ago

dirty sheets... haven't been changed.. smelly too..
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1 people find it helpful

Accommodation's Reply
18 Mar 2025
Sorry for the inconvenience. Thank you for your input, we will fix it soon so that when you stay again there will be no uncomfortable things. Thank you and apologize
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A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, the food is delicious
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1 people find it helpful

Accommodation's Reply
12 Mar 2025
Thank you for choosing Grand Dian Hotel Cirebon. We look forward to welcoming you back. Thank you
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b***y
icon-origin-TRAVELOKA

6.3

/10

Reviewed 9 week(s) ago

The staff is friendly, the AC is not cold, the hot water does not work, the food is not tasty and the fruit is not fresh, even though I upgraded from superior to deluxe, but it is hot
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1 people find it helpful

Accommodation's Reply
27 Feb 2025
Thank you for staying at Grand Dian Hotel Cirebon. Thank you for your feedback, we will immediately follow up and make improvements so that when you stay with us it does not happen again. We apologize for the inconvenience. Thank you
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O***n
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Staycation
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9.1

/10

Reviewed 9 week(s) ago

This is the umpteenth time I have stayed here, a cheap hotel near the city center, easy access everywhere
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Accommodation's Reply
26 Feb 2025
Thank you for being loyal and always choosing Grand Dian Hotel Cirebon. We always look forward to your return.
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NISA N. A.
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8.5

/10

Reviewed 12 week(s) ago

The hotel staff is friendly, very helpful with information about the surrounding area and recommended places.
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1 people find it helpful

Accommodation's Reply
18 Feb 2025
Thank you for choosing and staying at Grand Dian Hotel Cirebon. We look forward to your return.
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I***r
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10.0

/10

Reviewed 13 week(s) ago

This is one of the best hotels in Cirebon, I am a Cirebon resident who stayed only 1 night with my family. Starting from the message, the front office service was very friendly, very helpful to the customers, the chef, the room was clean, the AC was very cold, there was a water heater that worked well, oh yes, the breakfast food was also delicious, the dishes were according to our taste.
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1 people find it helpful

Accommodation's Reply
04 Feb 2025
Thank you very much for your trust in choosing our hotel, we will maintain it and try to do better to always prioritize safety and comfort.
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S***l
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Transit
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8.4

/10

Reviewed 15 week(s) ago

Everything is pretty good, but the only thing lacking is the room, which is not so good. The room I got had a door viewer. People could see it because the hole was stuffed with paper/tissue if I'm not mistaken. The TV was inadequate in some channels.
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4 people find it helpful

Accommodation's Reply
04 Feb 2025
Thank you for all your input, we apologize in advance for the shortcomings, we will fix it soon. Greetings grand dian, may you always be healthy, thank you.
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P***i
icon-Leisure
Leisure
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7.0

/10

Reviewed 17 week(s) ago

Took an executive room but unfortunately the bedsheet had a hole, either bitten by a rat or a cigarette, the hot water in the bathroom was not hot enough, the quality of the facial tissue was rough, it was quite a shame.
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1 people find it helpful

A***s
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Leisure
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8.8

/10

Reviewed 17 week(s) ago

At this price, the hotel is quite good, the location is quite strategic, the staff are friendly.
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Accommodation's Reply
02 Jan 2025
Thank you for staying at Grand Dian Hotel Cirebon. Hopefully you and your family will always be given health. We look forward to your return to Grand Dian Hotel Cirebon
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andrian h.
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10.0

/10

Reviewed 17 week(s) ago

We are very happy, the cafe is open 24 hours so we are free to drink coffee at any time.
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1 people find it helpful

Accommodation's Reply
31 Dec 2024
Thank you for choosing Grand Dian Hotel Cirebon as a place to rest and have coffee. We look forward to welcoming Mr. Andrian back to Grand Dian Hotel Cirebon, hopefully you will always be healthy.
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