People often mention about Hotel Sutan Raja Manado
All
Surroundings (24)
Accessibility (24)
Staff Friendliness (20)
Room Space (20)
Ambiance (19)
Taste (19)
Bedroom (18)
Bathroom (18)
Distance to City Center (17)
Hotel Area (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Sutan Raja Manado
Number of reviews per page
20
20
40
40
Customer reviews
E***a
6.2
/10
Reviewed 2 week(s) ago
Not worth it for the price of the room. The bathroom is not very clean. Sorry to say 🙏🏻
See original
Find this review helpful?
R***y
Transit
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly and provided good service.
Find this review helpful?
R***d
9.0
/10
Reviewed 2 week(s) ago
The picture does not match reality, the towels take a long time to arrive, but the room is very spacious.
See original
Find this review helpful?
S***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating.
1 people find it helpful
a***e
7.8
/10
Reviewed 3 week(s) ago
Maybe for the cleanliness of the room and bathroom, please pay attention because the bathroom is really dirty, the tap water is clogged, the bathtub is dirty, the bed smells musty and dusty, the towels are really yellow and smelly ...
See original
1 people find it helpful
s***g
Leisure
6.0
/10
Reviewed 3 week(s) ago
This will be my first and last time.
2 people find it helpful
O***y
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the hotel atmosphere is comfortable.
See original
Find this review helpful?
V***i
8.5
/10
Reviewed 7 week(s) ago
Hotel towels need updating
See original
Find this review helpful?
A***a
Leisure
9.0
/10
Reviewed 15 week(s) ago
the place is nice. the location and the view are nice.
See original
Find this review helpful?
N***a
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, good service and comfortable
Recommended
Always love staying here
See original
Find this review helpful?
N***y
Staycation
8.8
/10
Reviewed 16 week(s) ago
the location of the hotel is quite strategic. cleanliness is quite good, because it was a new year holiday so the hotel staff's service was slow because there were no doormats. The swimming pool is very fun for children. the food is delicious and there are many choices. Thank you
See original
1 people find it helpful
L***i
10.0
/10
Reviewed 16 week(s) ago
nice view. friendly service 👍
See original
Find this review helpful?
A***a
Staycation
6.4
/10
Reviewed 16 week(s) ago
The central AC is not working so we only use regular AC which is not very cold.
See original
2 people find it helpful
M***l
9.7
/10
Reviewed 19 week(s) ago
A comfortable place for a family vacation, away from the crowds.
See original
Find this review helpful?
Accommodation's Reply
20 Dec 2024
Dear M***l
Greetings from Sutan Raja Hotel Manado
It is our greatest pleasure to read that you had enjoyed your stay at Sutan Raja Hotel Manado and that our services and facilities exceeded your expectations.
I look forward to welcoming you back and to enjoy another wonderful experience with us.
Yours sincerely
Shandy Kaunang
General Manager
S***n
Leisure
6.7
/10
Reviewed 20 week(s) ago
Waiting for room availability for 2 hours without being given a welcome drink, having to ask for towels repeatedly and only getting them at 9 pm. There is no hot water. The staff service is quite friendly
See original
Find this review helpful?
R***i
8.2
/10
Reviewed 20 week(s) ago
Unorganized parking lot. Seriously.
See original
Find this review helpful?
j***e
8.5
/10
Reviewed 25 week(s) ago
Good, but the toilet is not usable
See original
Find this review helpful?
S***a
Staycation
6.3
/10
Reviewed 25 week(s) ago
First experience staying at this hotel. My room's AC wasn't cold plus the bathroom smelled😣 oh my gosh I don't think I'll come back here again if there hasn't been any changes/renovations from the hotel. When I had breakfast again, the food was not recommended😂 the bread was finished. Food was scattered on the table. The food was finished and no more was added even though I had reported it to the service. There are many things that need to be fixed from the service at this hotel. Then I had another horror experience😭. Definitely won't come back again.
Read More
See original
Find this review helpful?
R***a
10.0
/10
Reviewed 28 week(s) ago
Highly recommended, the staff is very friendly.
See original
Find this review helpful?
Rw
Rangga w.
10.0
/10
Reviewed 28 week(s) ago
Recommended hotel, very comfortable and the staff are very friendly.