7.7
Pleasant

From 3,509 reviews

Provided by travelers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.6

Location

7.9

Service and Facilites

7.5

People often mention about Hotel Sutan Raja Manado
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Surroundings (24)
Accessibility (24)
Staff Friendliness (20)
Room Space (20)
Ambiance (19)
Taste (19)
Bedroom (18)
Bathroom (18)
Distance to City Center (17)
Hotel Area (17)
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Traveler Reviews Hotel Sutan Raja Manado

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40
Customer reviews
E***a
icon-origin-TRAVELOKA

6.2

/10

Reviewed 2 week(s) ago

Not worth it for the price of the room. The bathroom is not very clean. Sorry to say 🙏🏻
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R***y
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Transit
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10.0

/10

Reviewed 2 week(s) ago

The staff was friendly and provided good service.

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R***d
icon-origin-TRAVELOKA

9.0

/10

Reviewed 2 week(s) ago

The picture does not match reality, the towels take a long time to arrive, but the room is very spacious.
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S***y
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

The staff was very friendly and accommodating.

1 people find it helpful

a***e
icon-origin-TRAVELOKA

7.8

/10

Reviewed 3 week(s) ago

Maybe for the cleanliness of the room and bathroom, please pay attention because the bathroom is really dirty, the tap water is clogged, the bathtub is dirty, the bed smells musty and dusty, the towels are really yellow and smelly ...
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1 people find it helpful

s***g
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Leisure
icon-origin-TRAVELOKA

6.0

/10

Reviewed 3 week(s) ago

This will be my first and last time.

2 people find it helpful

O***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and the hotel atmosphere is comfortable.
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V***i
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8.5

/10

Reviewed 7 week(s) ago

Hotel towels need updating
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A***a
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Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 15 week(s) ago

the place is nice. the location and the view are nice.
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N***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Friendly staff, good service and comfortable Recommended Always love staying here
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N***y
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Staycation
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8.8

/10

Reviewed 16 week(s) ago

the location of the hotel is quite strategic. cleanliness is quite good, because it was a new year holiday so the hotel staff's service was slow because there were no doormats. The swimming pool is very fun for children. the food is delicious and there are many choices. Thank you
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1 people find it helpful

L***i
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10.0

/10

Reviewed 16 week(s) ago

nice view. friendly service 👍
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A***a
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Staycation
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6.4

/10

Reviewed 16 week(s) ago

The central AC is not working so we only use regular AC which is not very cold.
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2 people find it helpful

M***l
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9.7

/10

Reviewed 19 week(s) ago

A comfortable place for a family vacation, away from the crowds.
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Accommodation's Reply
20 Dec 2024
Dear M***l Greetings from Sutan Raja Hotel Manado It is our greatest pleasure to read that you had enjoyed your stay at Sutan Raja Hotel Manado and that our services and facilities exceeded your expectations. I look forward to welcoming you back and to enjoy another wonderful experience with us. Yours sincerely Shandy Kaunang General Manager
S***n
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Leisure
icon-origin-TRAVELOKA

6.7

/10

Reviewed 20 week(s) ago

Waiting for room availability for 2 hours without being given a welcome drink, having to ask for towels repeatedly and only getting them at 9 pm. There is no hot water. The staff service is quite friendly
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R***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 20 week(s) ago

Unorganized parking lot. Seriously.
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j***e
icon-origin-TRAVELOKA

8.5

/10

Reviewed 25 week(s) ago

Good, but the toilet is not usable
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S***a
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Staycation
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6.3

/10

Reviewed 25 week(s) ago

First experience staying at this hotel. My room's AC wasn't cold plus the bathroom smelled😣 oh my gosh I don't think I'll come back here again if there hasn't been any changes/renovations from the hotel. When I had breakfast again, the food was not recommended😂 the bread was finished. Food was scattered on the table. The food was finished and no more was added even though I had reported it to the service. There are many things that need to be fixed from the service at this hotel. Then I had another horror experience😭. Definitely won't come back again.
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R***a
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10.0

/10

Reviewed 28 week(s) ago

Highly recommended, the staff is very friendly.
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Rangga w.
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10.0

/10

Reviewed 28 week(s) ago

Recommended hotel, very comfortable and the staff are very friendly.
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