8.3
Very Good
From 1,150 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.0
Location
8.3
Service and Facilites
8.3
People often mention about Hotel Grand Pangestu
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Staff Friendliness (12)
Ambiance (12)
Bathroom (12)
Bedroom (11)
Accessibility (10)
Family Friendly (10)
Check-in/out Time (10)
Room Space (10)
Taste (10)
In-room Dining (10)
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Traveler Reviews Hotel Grand Pangestu
Number of reviews per page
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40
Customer reviews
R***y
8.2
/10
Reviewed 3 week(s) ago
Got caught in the reverse flow so I chose this hotel, because it was close to my last position and on the side of the road too. The check-in process was fast and not complicated. Thank you.
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A***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
very friendly and comfortable to stay here
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E***N
8.5
/10
Reviewed 7 week(s) ago
Overall, it's comfortable, clean, and has the best service. This hotel is highly recommended 👍👌
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R***i
Leisure
9.0
/10
Reviewed 7 week(s) ago
This hotel is the best overall, but maybe I was a bit unlucky at that time, because I got a room with musty smelling towels. The rest is good and the food is delicious, but sometimes it's not salty enough, sometimes it's too salty.
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E***a
8.3
/10
Reviewed 11 week(s) ago
the room is spacious but the level of cleanliness is lacking, for the rest everything is ok.
it's just that the location is far from everywhere for those of you who like crowds this location is not suitable, but for those of you who like solitude this hotel is the best
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1 people find it helpful
L***a
8.5
/10
Reviewed 12 week(s) ago
The hotel is very clean, neat, all the employees are polite, the food is delicious. Many artists have stayed here too, can you imagine how worth it is?
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HE
Husein E. S.
Transit
10.0
/10
Reviewed 13 week(s) ago
Thank God it's comfortable, but the wifi doesn't reach room X. 37
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Accommodation's Reply
06 Feb 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. And we apologize if there is any inconvenience during your stay at our hotel. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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A***e
8.5
/10
Reviewed 14 week(s) ago
Overall it is very good and comfortable for work and family matters.
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Accommodation's Reply
06 Feb 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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D***o
8.4
/10
Reviewed 14 week(s) ago
Lots of mosquitoes, old rooms, rates are too expensive
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Accommodation's Reply
06 Feb 2025
Hello Sis. We apologize profusely for the unpleasant experience when you stayed at our accommodation. Regarding Price, Service, services or other facilities and we apologize if you have a different experience. We guarantee that we listen to your input regarding our less than good service and service. We also guarantee that we will do everything we can to improve these things for a pleasant stay experience. Thank you for your visit.
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IM
Irfan M.
10.0
/10
Reviewed 17 week(s) ago
Strategic location, comfortable place, spacious room. Lack of electrical sockets
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Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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rizaludin
Staycation
8.8
/10
Reviewed 17 week(s) ago
The hotel staff is friendly. The food is delicious.
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1 people find it helpful
Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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S***S
Transit
8.2
/10
Reviewed 17 week(s) ago
Thank you, the facilities are quite good, the service of the staff and team is good, the cleanliness is good and all are very good. Satisfying for all and will be the main choice to come back here ⭐️⭐️⭐️⭐️
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Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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A***e
8.5
/10
Reviewed 18 week(s) ago
Overall good comfortable and good service
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Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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A***a
Staycation
8.2
/10
Reviewed 18 week(s) ago
Nice and comfortable, just the AC is not cold enough. Check in and check out is fast
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Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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A***a
Business
8.5
/10
Reviewed 19 week(s) ago
Comfortable budget hotel, friendly receptionist, very cool
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Accommodation's Reply
08 Jan 2025
Hello Sis. Hotel & Resto Grand Pangestu is honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, services and facilities are always memorable for our guests. We always provide the best prices for our guests and we are also happy that our staff can provide friendly service for you. Thank you for giving us a good review. Always get the best promos from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you will hold. We hope to see you again soon. Thank you for your visit. Warm regards, Management. Hotel & Resto Grand Pangestu
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A***i
Staycation
10.0
/10
Reviewed 22 week(s) ago
The best, comfortable and nice, but the bathroom door is a little broken.
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W***O
9.1
/10
Reviewed 24 week(s) ago
It was so much fun that I didn't even remember it was time to check out of the room. My experience with my boyfriend. Alhamdulillah, even though I didn't dare to do anything, it was quite memorable.
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1 people find it helpful
S***n
Transit
8.5
/10
Reviewed 25 week(s) ago
Staff is friendly and good in other services ok 👍
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R***h
Business
9.4
/10
Reviewed 26 week(s) ago
Quite comfortable in that price range.
Minus:
There are many mosquitoes
The position of the AC is not ideal because it is facing the bed
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Giri G. A.
Business
8.8
/10
Reviewed 32 week(s) ago
The staff is friendly, the food is also delicious. Overall it's okay to stay here.
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Number of reviews per page
20
40
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