Overall Ratings & Reviews Sawana Suites

Spacious room. Strategic location and varied food orders. But noted: for breakfast menu can be added😊🙏🏻

Friendly staff, delicious food, strategic location

The price does not match the facilities.

The AC is not cold, the room is small, towels and toothbrushes are not available, you have to ask for them. Breakfast has no taste.

Nice room, stayed here several times.

Breakfast is very bad. Room is ok. Service is good.

The tower look dirty and smelling, not hygiene.

Quite a good place to stay in Jakarta.

The breakfast is not very varied and there are no glasses/cups in the room.

Staff very friendly, room are clean.

Close to jcc, although narrow access but good cool atmosphere, a bit dirty bathroom,

There are some stains, the amenities only provide 1, but the food is quite good.

It's a shame, the officers are less than professional.

When I first arrived, I asked for a change of bed sheet and it was very good that it was changed and cleaned immediately. The staff were also friendly at night and in the morning. The security was friendly and helpful. The food was delicious. The staff at the restaurant were friendly. Thank you.

Kondisi ketika masuk ke dalam kamar sesuai dengan foto yang difoto, ditambah shower sudah mau copot (bahkan copot ketika mau check-out) dan water heater tidak berfungsi optimal.

Tempatnya strategis, dari mulai secuity, receptionist hingga staff semuanya ramah, layanan check in juga cepat, untuk kamar sendiri sangat nyaman, AC sangat dingin, kasurnya empuk, air shower juga deras, namun untuk water heaternya kadang-kadang berfungsi. Mungkin yang bisa dibenahi untuk parkirannya. But overall is good and it can be recommendation for staycation or transit

Air panas mayoritas tidak nyala. Ada noda bekas kopi di lantai, sudah dilaporkan langsung dijawab itu memang tidak bisa hilang, namun saat hari terakhir menginap noda berhasil hilang haha lucu sekali. Fyi kami mengenai 4 hari 3 malam. Sarapan tidak bisa untuk anak kami yang balita jadi bagi yang akan membawa balita mohon pertimbangkan kembali. Sarapan tidak bisa minta antar ke kamar dengan alasan tidak ada staf, sedangkan saat makan di restoran 2 staf sedang ngobrol santai saja, dan tidak ada pengunjung lain di restoran. Sekian, semoga menjadi kritik membangun.

Petugas ramah, room nya bersih, kamar bagus.

Kasurnya kotor, ac nya panas banget.

Kamar mandi panas dan dingin tidak berfungsi.