Dear Mr./s P*O. Deivan greets you a good day today, Thank you for taking the time to share your stay experience with us. We from the hotel management apologize in advance for the inconvenience you have experienced, your input will be very useful for us in the future to be even better, For your information, tea, coffee and hotel slippers can be requested by contacting our Receptionist and our staff will immediately deliver them to your room, Your comfort and pleasant experience while staying at Deivan Hotel really helps us to further improve our services and facilities that we currently have. Once again, thank you for your review, and we look forward to your next visit to Deivan Hotel. Best regards,. Zico. Ass. Hotel Manager.