7.8
Pleasant

From 1,840 reviews

Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.7

Location

7.9

Service and Facilites

7.8

People often mention about The L Hotel
All
Bedroom (49)
Bathroom (38)
Ambiance (34)
Hotel Area (32)
Staff Friendliness (30)
Distance to City Center (28)
Soundproof (24)
Accessibility (23)
Room Space (21)
Check-in/out Time (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The L Hotel

Number of reviews per page
20
40
Customer reviews
M***h
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 day(s) ago

close access not far from the city center
Translated by Google Icon
See original

1 people find it helpful

M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.0

/10

Reviewed 2 week(s) ago

The room is uncomfortable and poorly maintained, the bed is too light so it is dangerous to sit in the corner
Translated by Google Icon
See original

Find this review helpful?

I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.7

/10

Reviewed 2 week(s) ago

The room is quite okay, quite spacious. There are many roads to get to the hotel location. But unfortunately it is not according to the order, every night it always smells of cigarette smoke in the room. Very stuffy. While we ordered a non-smoking room. The staff is also not friendly at all.
Translated by Google Icon
See original

Find this review helpful?

T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.5

/10

Reviewed 3 week(s) ago

Lots of cockroaches, early check in is not possible, rooms are not very clean.
Translated by Google Icon
See original

Find this review helpful?

Anggi J. P.
icon-Transit
Transit
icon-origin-TRAVELOKA

5.7

/10

Reviewed 3 week(s) ago

The room smells, you smell, the bed is hard, the TV is old and the screen is not nice to look at, the elevator is broken, it's really bad.
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
solihin s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

To the hotel owner, please fix the broken elevator. Poor staff downstairs being yelled at by customers even though they don't know anything. 😊🙏
Translated by Google Icon
See original

1 people find it helpful

Profile Picture
solihin s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Thank you, Sis, the staff has been very helpful in the service sector 😊🙏
Translated by Google Icon
See original

2 people find it helpful

M***d
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Very great location with good staff hospitality and quite clean.
Translated by Google Icon
See original

Find this review helpful?

M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.4

/10

Reviewed 3 week(s) ago

The elevator was broken, I got stuck in the elevator. The room looks unclean, the room's feel is not like the photo. The dark room only uses LED sticks, not bulbs. The bathroom lights are yellow and not bright.
Translated by Google Icon
See original

2 people find it helpful

Profile Picture
Muhammad F.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

the receptionist is nice and friendly
Translated by Google Icon
See original

Find this review helpful?

D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

It's ok, but the room is not comfortable.
Translated by Google Icon
See original

Find this review helpful?

Desti D. R.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 7 week(s) ago

friendly staff, good access, no breakfast and indeed the hotel does not provide it yesterday the room I got was not very clean, there was still hair in some places then the wardrobe was quite rotten the glass was dirty dust under the mattress the toilet was clean, the amenities were also standard some of the plugs were on and some were off provided tea, sugar, glasses but no spoons or sticks hehehehe the staff was the best all friendly starting from security and reception overall I like it, it's just not bright enough, it's like a prostitute hotel thank you
Read More
Translated by Google Icon
See original

2 people find it helpful

H***y
icon-origin-TRAVELOKA

5.3

/10

Reviewed 11 week(s) ago

Dirty dirty dirty hotel very dirty
Translated by Google Icon
See original

2 people find it helpful

Winda A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

the room is nice for that price per night it's worth it. the staff is also friendly
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
Dhany W. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 15 week(s) ago

The lights are too dark, the cleanliness of the sofa and sofa bed is not well maintained.
Translated by Google Icon
See original

3 people find it helpful

n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

big mirror in the room.....so happy....😊😊😊😊
Translated by Google Icon
See original

2 people find it helpful

E***a
icon-origin-TRAVELOKA

7.5

/10

Reviewed 16 week(s) ago

When we first checked into the room, the kids immediately lay down, but when they lay down, the mattress and pillows smelled really bad, and when they wanted to go to the toilet, it turned out there was no soap. They reported it to the receptionist and it turned out the sheets hadn't been changed😮‍💨
Translated by Google Icon
See original

1 people find it helpful

h***r
icon-origin-TRAVELOKA

6.0

/10

Reviewed 16 week(s) ago

Day by day it's getting more unclear. Different rooms were given to those booked. Asking to change rooms was not possible. And one more thing, the ceramic tiles were all torn off. The mattress was dirty, the pillows smelled. Tah laah😤🤬😡
Translated by Google Icon
See original

2 people find it helpful

D***a
icon-origin-TRAVELOKA

8.0

/10

Reviewed 16 week(s) ago

The room is not clean and according to the picture. Hk and reception are very unfriendly
Translated by Google Icon
See original

1 people find it helpful

a***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.0

/10

Reviewed 17 week(s) ago

The hotel is not maintained. The bathroom is dirty, the bed sheets smell musty and the bed, the divan, does not match the bed, the floor and walls are dirty. Asked for a prayer mat, they said there was none that was clean, the wifi was broken. It does not match the picture. Please do not let this happen. Pity the customers who ordered without knowing the original.
Read More
Translated by Google Icon
See original

3 people find it helpful

Number of reviews per page
20
40