8.1
Very Good
From 201 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.0
Meal
8.0
Location
8.2
Service and Facilites
8.1
People often mention about New Ramayana Hotel
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Distance to City Center (2)
Family Friendly (2)
Staff Friendliness (2)
Ambiance (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Variety (2)
Surroundings (1)
Accessibility (1)
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Traveler Reviews New Ramayana Hotel
Number of reviews per page
20
40
Customer reviews
Wh
Wachid h.
Business
8.2
/10
Reviewed 4 week(s) ago
Large Car Park, Close to City & Easy to Find Food
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F***r
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and helpful upon check in.
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T***i
8.5
/10
Reviewed 16 week(s) ago
The staff is friendly and very helpful with the needs of newly arrived guests.
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AP
Anggi P. A.
8.6
/10
Reviewed 17 week(s) ago
The hotel is actually comfortable and nice. I stayed for 3 days and 2 nights. On the second day, the electricity in the room kept going off and on, I reported it, it was fixed but it kept going off and on. There was a problem 6 times or more until I got annoyed, so I finally checked out.
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U***L
10.0
/10
Reviewed 27 week(s) ago
very good, only the bathroom is not very clean and the water is not flowing fast
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1 people find it helpful
ULUL A.
8.5
/10
Reviewed 40 week(s) ago
Not bad, only the bathroom smells and breakfast is not like other hotels which have buffets.
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A***i
6.7
/10
Reviewed 46 week(s) ago
Staff are friendly, rooms are actually ok. But please pay attention to the toilet, it smells of cockroaches, the water valve is too small,
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1 people find it helpful
iw
ika w. r.
Staycation
8.5
/10
Reviewed 54 week(s) ago
The room is nice and satisfying, the service is also good, yesterday there was a cockroach when we entered and it was immediately cleaned and the clogged toilet was also immediately handled.
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YW
Yanita W.
10.0
/10
Reviewed 65 week(s) ago
Nyaman bersih ramah dikantong, breakfast nya juga enak, minus tidak ada satpam yang bantu di pintu keluar hotel kudu hati-hati banget.
2 people find it helpful
FS
Fitri S.
10.0
/10
Reviewed 67 week(s) ago
Pelayanan baik. Tempat bersih dan nyaman.
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Honggo Pradybdho
8.4
/10
Reviewed 67 week(s) ago
Hotel cukup baik, kebersihan masih kurang karena ada kecoa ditempat tidur, pelayanan ok, breakfast ok.
1 people find it helpful
YR
Yenny R. W. R.
6.5
/10
Reviewed 85 week(s) ago
Clean rooms, good food, it's just a shame the AC doesn't work well, it's not cold.
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1 people find it helpful
Izzuddin
8.5
/10
Reviewed 99 week(s) ago
Good and satisfying service.
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1 people find it helpful
Adi S. A.
9.7
/10
Reviewed 105 week(s) ago
Vvip rooms are big and clean, very homy.
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JW
Jony W.
9.1
/10
Reviewed 153 week(s) ago
The rooms are OK with the right price.
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AJ
Azrillah J.
4.8
/10
Reviewed 162 week(s) ago
It's a shame the slow slow service is complicated, it's worth it, so there are 7.6 service people assessing this kind of service.
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2 people find it helpful
Accommodation's Reply
28 Mar 2022
Sorry for the inconvenience you feel, in accordance with the rules that apply at our hotel regarding Check-in requirements for guests of other types/couples must include an official identity letter or can show documentation that shows a husband - wife partner because our Hotel is a Sharia Hotel and already explained in the details of the room about this. Thank you
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S
SUNARI
9.7
/10
Reviewed 169 week(s) ago
Clean and Comfortable Hotel, Make Staycation and transit comfortable.
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1 people find it helpful
Accommodation's Reply
07 Feb 2022
Thank you for visiting, we really look forward to your return visit
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MY
Muhammad Y. G. S.
9.7
/10
Reviewed 170 week(s) ago
Good service with a smile, comfortable rooms, good food, hopefully it's all on the defense
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1 people find it helpful
Accommodation's Reply
07 Feb 2022
Thank you for visiting, we really look forward to your return visit
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Aries
6.0
/10
Reviewed 187 week(s) ago
There were lizard carcasses on the bedroom floor and the bathroom smelled.
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Jaya
4.8
/10
Reviewed 192 week(s) ago
Actually, you don't have to interfere in the customer's business, you won't be able to compete with the hotels around there if the service is still like this.
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1 people find it helpful
Accommodation's Reply
09 Sep 2021
For other types of stay requirements, it is clearly stated in the Room reservation details, please read it again. Thank you for your visit
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