Dear Sir/Madam. Sama Hotel & Resto is honored to receive you and your family as our guests. We always try our best to ensure that our rooms, services and facilities always impress our guests. We always provide the best prices and tastes for our guests and we are also happy that our staff can provide friendly service to you. Always get the best promotions from us (Room Packages, Meeting Packages, Restaurant Packages, etc.) please contact our marketing department, for every event you are holding. We hope to see you again soon. First of all, we apologize for your dissatisfaction with the breakfast voucher offer that we offer is only toast, omlets & sandwiches. We are very sad to hear your complaint, regarding the breakfast we offer, the hotel management will discuss this matter seriously, because we cannot provide rooms that include breakfast in the form of a buffet, we only provide breakfast vouchers for suite rooms only. Thank you for your visit. Warm regards, Management. Same hotel & restaurant.
