I was disappointed, because I had booked 2 rooms for 2 nights and had already paid and no refund, when I arrived at the hotel the rooms were full, the reception was not 24 hours so I had to wait for confirmation from phone calls because the security was the one in charge, fortunately I was replaced with a room at another property with the same facilities, just to teach me how to prevent incidents like mine from happening to other customers, as for the other hotel (Sunset Mansion) that I ended up staying at, the service during my stay was good and the place was also better