8.7
Very Good
From 5,595 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.8
Service and Facilites
8.7
People often mention about HARRIS Hotel Samarinda
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Staff Friendliness (83)
Ambiance (76)
Bedroom (73)
Bathroom (72)
Hotel Area (70)
Variety (70)
Taste (68)
Family Friendly (67)
Surroundings (66)
Accessibility (65)
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Traveler Reviews HARRIS Hotel Samarinda
Number of reviews per page
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40
Customer reviews
Arif Y.
Business
9.7
/10
Reviewed 3 day(s) ago
Subscribe if you visit Samarinda.
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Accommodation's Reply
24 Apr 2025
Cheers Arif Y., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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AS
Ady S.
10.0
/10
Reviewed 3 day(s) ago
Very satisfying service... Booked 4 Rooms All Requests were fulfilled.. even though at the beginning of check-in the Towels were still not available..
Breakfast was very varied and there was Fun games entertainment while Swimming..,
Thank you Harris Hotel..!!!
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Accommodation's Reply
24 Apr 2025
Cheers Ady S., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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D***y
Staycation
10.0
/10
Reviewed 4 day(s) ago
I like the atmosphere and view at sunset at the bar n grill, it feels peaceful ❤
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Accommodation's Reply
22 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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N***L
Leisure
9.4
/10
Reviewed 5 day(s) ago
The staff is very friendly, there are many types of food, the swimming pool has a view of the river and bridge, the children like to stay at this hotel.
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welly e. p.
Transit
10.0
/10
Reviewed 5 day(s) ago
The service is quite good, the room is clean, the food quality is also quite good
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Accommodation's Reply
21 Apr 2025
Cheerswelly e. P., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to wait for your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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GS
Galeri S.
10.0
/10
Reviewed 5 day(s) ago
A place to relax with family, you can enjoy a very beautiful view
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Accommodation's Reply
21 Apr 2025
Cheers Galeri S., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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A***h
Leisure
8.5
/10
Reviewed 6 day(s) ago
The atmosphere is calm, not noisy with a river view that adds peace of mind.
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Accommodation's Reply
21 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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RE
Rifmaya E. S.
Leisure
9.7
/10
Reviewed 1 week(s) ago
The staff is friendly, the service is good, the food is varied and the hotel is family friendly.
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Accommodation's Reply
17 Apr 2025
Cheers Rifmaya E. S., Warm Greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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i***m
Business
8.8
/10
Reviewed 1 week(s) ago
Hotel security is always consistently friendly in greeting and opening the hotel door.
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+3
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Accommodation's Reply
21 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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KF
Kayin F.
9.7
/10
Reviewed 2 week(s) ago
Nice Bed, good food and helpful staff. Have a problem with door lock and having a fast respond from the technical guy. Very helpful. My suggest to all guest who stay in any hotel, please check and make sure that main door is locked very well before leave the room. Any problem just call the staff to fixed immediately.
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Accommodation's Reply
17 Apr 2025
Cheers Kayin F.,
Warmest Greetings from Harris Samarinda
Thank you so much for sharing your experience with Harris Samarinda. We are very glad to hear that you enjoyed our service and product. Your satisfaction is number one priority for us.
We are looking forward to have you in our hotel again.
#BalanceAtHarris,
Harris Samarinda
Novi S.
10.0
/10
Reviewed 2 week(s) ago
Really happy. The staff are friendly, the service is good. Really like staying here.
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Accommodation's Reply
17 Apr 2025
Cheers Novi S., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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ak
adri k.
9.7
/10
Reviewed 2 week(s) ago
For a hotel that provides bolsters and small pillows, thumbs up 👌🏻👌🏻. Nice touch for Southeast Asians.
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Accommodation's Reply
14 Apr 2025
Cheers adri ke., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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E***s
10.0
/10
Reviewed 2 week(s) ago
Very nice hotel, beautiful view of Mahakam bridge & delicious food.
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Accommodation's Reply
14 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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N***a
10.0
/10
Reviewed 2 week(s) ago
The room facilities are very complete.
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Accommodation's Reply
14 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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S***h
Leisure
10.0
/10
Reviewed 2 week(s) ago
hotel staff is very helpful and friendly. super clean room, direct view to Mahakam. Be careful when Mahakam water is rising because the car park is right next to the Mahakam river, better park the car in the building.
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Accommodation's Reply
15 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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N***r
Staycation
10.0
/10
Reviewed 2 week(s) ago
the hotel is clean and comfortable for a family vacation, the breakfast has various variants, the service is friendly and fast..
thank you Harris Hotel 😍
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Accommodation's Reply
14 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Kristian n. s. S.
8.5
/10
Reviewed 3 week(s) ago
The perfume scent in the hallway area of the room should not be too fragrant.
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Accommodation's Reply
10 Apr 2025
Cheers Kristian n. S. S., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to wait for your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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BS
Budi S.
Leisure
9.7
/10
Reviewed 3 week(s) ago
There is no debate about this hotel, everything is almost perfect. Only related to the swimming pool, the most important thing is to be smart in arranging the schedule, if it happens when there is a child's swimming class, it will be uncomfortable for us.
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Accommodation's Reply
10 Apr 2025
Cheers Budi S., Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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N***a
8.5
/10
Reviewed 3 week(s) ago
Comfortable hotel, friendly staff, close access to everywhere, recommended place for family vacation.
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Accommodation's Reply
07 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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I***o
8.5
/10
Reviewed 3 week(s) ago
Overall everything is good, the staff is also friendly and requests are handled quickly, but the restaurant service is a bit lacking because the food is slow to be refilled, and they are less able to handle situations when the restaurant is busy.
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Accommodation's Reply
14 Apr 2025
Cheers …. Warm greetings from Harris Samarinda. Thank you for sharing your experience with Harris Samarinda. We are very happy to provide the best service for you because guest satisfaction is our top priority. Your suggestions and criticisms mean a lot to us to improve the quality of our services in the future. We are happy to await your next arrival at Harris Samarinda. #BalanceAtHarris, Harris Samarinda
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Number of reviews per page
20
40
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