Traveloka (5,450)
8.5
Very Good
From 5,450 reviews
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Cleanliness
8.7
Room Comfort
8.6
Meal
7.9
Location
8.7
Service and Facilites
8.5
People often mention about POP! Hotel Pasar Baru Jakarta
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Staff Friendliness (32)
Bedroom (31)
Ambiance (29)
Accessibility (27)
Bathroom (25)
Distance to City Center (23)
Wifi (23)
Room Space (23)
Hotel Area (23)
Surroundings (21)
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Traveler Reviews POP! Hotel Pasar Baru Jakarta
Number of reviews per page
20
40
Customer reviews
EN
Eka N.
Business
10.0
/10
Reviewed 5 day(s) ago
We booked Hotel Pop Pasar Baru Central Jakarta via Traveloka.com. Very easy & safe process. The hotel is so nice. Friendly staffs. Clean & intagrammable design.
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Accommodation's Reply
26 Apr 2025
Dear Mr. Eka N., Heya! Warm greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warm regards, Fanny Octoviana. Hotel Manager
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A***h
Business
8.0
/10
Reviewed 6 day(s) ago
Ordered a twin bed room but was given a regular bed
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A
Ani
6.4
/10
Reviewed 3 week(s) ago
I've stayed here twice, and the staff were unfriendly. They didn't understand why I bought a breakfast voucher. When I wanted to have breakfast in the morning, it was rejected. In the end, we debated and checked again. It turned out that the staff didn't read the contents of the Traveloka voucher. There was no thank you when checking in and checking out. Hmmm.
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Accommodation's Reply
23 Apr 2025
Dear Ibu Ani,
Heya!
Thank you for taking the time to tell us about your experience at POP! Hotel Pasar Baru.
We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies.
We hope that your next visit will be as satisfying as your previous visit.
Warmest Regards,
Fanny O TULANDI
Hotel Manager
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D***a
8.8
/10
Reviewed 3 week(s) ago
If you are on vacation in Central Jakarta, it is very good because it is close to the station in the city center, near Monas, the National Museum and others. And the hotel price is affordable.
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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t***o
Leisure
9.4
/10
Reviewed 4 week(s) ago
Wherever the city is, Pop Hotel is still the best. Thanks 🤘
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback/response. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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M***o
Staycation
8.5
/10
Reviewed 5 week(s) ago
Overall ITS is okay, but there is no telephone in the room. So if you want to ask for something, it's a bit difficult.
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Accommodation's Reply
29 Mar 2025
Dear Valued Guest, Heyaa! Thank you very much for taking the time to write a review for us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We will review the review regarding the POP! Hotel concept. 1. Review regarding telephones in the room. Currently, the POP! Hotel concept does not provide telephones in the rooms. To contact us, you can use 1 telephone unit in the corridor on each floor. We greatly hope to welcome you back to stay with us at POP! Hotel Pasar Baru Jakarta. Best regards, Fanny Octoviana. Hotel Manager
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M***a
Business
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the check-in process is fast, you can borrow a hair dryer, the room is not too big but comfortable enough, the water heater is fast, the sound from the corridor is clearly audible.
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback/response. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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M***o
Medical
8.5
/10
Reviewed 8 week(s) ago
Overall it's okay, the AC is cold, it's just that the shower temperature is hard to adjust, the water spray in the toilet is actually warm
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heyaa! Thank you for taking the time to give us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Central Jakarta. We hope that you will have a pleasant experience with us again during your next stay with us. Best regards, Fanny OCTOVIANA. Hotel Manager
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M***y
Business
10.0
/10
Reviewed 8 week(s) ago
Good service, thanks, wherever you are, you will always welcome customers
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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M***y
Staycation
9.7
/10
Reviewed 8 week(s) ago
Good service request room will definitely be given thank you. Never disappointed, have stayed here several times, the main thing is full service dhe
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback/response. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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G***a
Transit
9.1
/10
Reviewed 9 week(s) ago
The staff are friendly. Many snacks at the receptionist so you can buy food or drink easily. It is convenient to stay for a short period.
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest,
Heyaa!
Thank you for spending your time giving us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accomodation places during your stay in Jakarta.
This good review will be shared with all our team, and we do hope we will always be able to maintain this great review.
We look forward to welcoming you back for your next stay at POP! Hotel Pasar Baru Jakarta.
Best regards,
Fanny OCTOVIANA
Hotel Manager
CV
Carmelita V. W.
Business
8.7
/10
Reviewed 9 week(s) ago
The room is okay. It's nice to have a long bench that can be used to sit and put your suitcase that is being opened. It's just that sometimes the cleaners are not neat, there are still parts that look dirty. I stayed for 13 nights. So it's very obvious when the person cleaning the room just walks by, when it's really cleaned. During breakfast, the food tasted good, but it was cold. So the food heater was not turned on. My child had time to order room service, and the food was cold too. The wifi is quite good, there is no telephone in the room, so they gave us a WA number. If we need something via WA. The location is very good. If I have work in the area again, I will choose to stay there again. I'm already comfortable with the room and the hotel.
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Accommodation's Reply
22 Mar 2025
Dear Mrs. Carmelita V. W, Heyaa! Thank you for taking the time to give us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Central Jakarta. We hope that you will have a pleasant experience with us again during your next stay with us. Best regards, Fanny OCTOVIANA. Hotel Manager
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D***g
8.8
/10
Reviewed 9 week(s) ago
can see monas.
looking for delicious food, will not be confused
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback/response. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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R***i
Leisure
9.1
/10
Reviewed 9 week(s) ago
quite close to the city center, easy access, coincidentally I was from out of town and wanted to watch a concert at Ancol, the hotel was quite clean and the city view from the top floor was quite good, the check in and check out process was fast, no need to wait long and the service was friendly and satisfying, I ordered a non-breakfast room, the room facilities included towels, soap/toothbrush, sandals, smooth wifi and drinking water provided by the hotel, the elevator ran smoothly, the only drawback was that the TV was not a smart TV, it was still a regular TV, hopefully it can be upgraded in the future, thank you, always successful, Pop Hotel
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Accommodation's Reply
22 Mar 2025
Dear Valued Guest, Heya! Warmest Greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warmest Regards, Fanny Octoviana. Hotel Manager
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WP
Wiwi P.
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, varied breakfast, close to shopping and recreation centers
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Accommodation's Reply
22 Mar 2025
Dear Mrs. Wiwi P, Heya! Warm greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warm regards, Fanny Octoviana. Hotel Manager
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R***d
Business
6.7
/10
Reviewed 10 week(s) ago
coffee and tea in the room are not available, hot water for brewing coffee is not available
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D***a
Staycation
8.2
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful when checking in, the view is beautiful, the AC is very cold, the door access is smooth, the parking lot is spacious, close to the culinary center
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Sir/Madam, Heyaa! Thank you very much for your positive review! We are very happy to hear that you were satisfied with the friendly service from our staff upon check-in, enjoyed the beautiful view, and felt comfortable with the air conditioning in our hotel. We are also glad that you found the easy access and spacious parking area, as well as the location close to the culinary center. Your review means a lot to us. We look forward to welcoming you back to POP! Hotel Pasar Baru Jakarta! Warm regards, Fanny Octoviana. Hotel Manager
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DS
Dika S.
9.1
/10
Reviewed 10 week(s) ago
I didn't get a request for a smoking room, I also didn't get a request for a top floor, but overall it's comfortable, clean, and the toilet is clean.
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Accommodation's Reply
20 Feb 2025
Dear Mr. Dika S., Heya! Warm greetings from POP! Hotel Pasar Baru Jakarta. We are very grateful for your comments regarding your stay, it is always a pleasure for us to receive positive feedback. We hope your next visit will be as satisfying as the previous one. Warm regards, Fanny Octoviana. Hotel Manager
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H***a
8.4
/10
Reviewed 12 week(s) ago
The hotel is nice, the service is very friendly, the staff is very agile but never order an Extra Bed at this Hotel. The Extra Bed is very disappointing, the Bed is only made of ordinary Sponge and the bed is also full of holes.
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Accommodation's Reply
17 Feb 2025
Dear Sir/Madam, Heyaa! Thank you very much for taking the time to share your experience at POP! Hotel Pasar Baru Jakarta. We are glad to hear that you enjoyed our hotel and were satisfied with the friendly service from our staff. However, we apologize for your unsatisfactory experience regarding the Extra Bed. Your feedback means a lot to us, and we will follow up immediately to ensure this does not happen again in the future. We look forward to welcoming you back and providing a better stay experience in the future. Best regards, Fanny Octoviana. Hotel Manager
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A***a
Transit
8.2
/10
Reviewed 12 week(s) ago
Clean room, good facilities, strategic location for food. But you must spend @50k for deposit and extra charge for smoking room request @65k
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Heyaa! Thank you very much for taking the time to write us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We greatly appreciate your compliments regarding the cleanliness of our rooms, facilities, and strategic location. However, we would also like to apologize if your stay experience has not been entirely up to your expectations. Allow us to explain some of POP! Hotel’s policies and concepts related to your review: Smoking Rooms: In accordance with POP! Hotel’s eco-friendly concept, all of our rooms are non-smoking. However, for guests who wish to smoke, we provide a designated smoking area outside the hotel building. An additional charge of IDR 65,000 will be charged if guests smoke inside the room, in accordance with our policy to maintain the comfort of all guests. We greatly appreciate your feedback and will continue to strive to improve our services to make your next stay more comfortable. We look forward to welcoming you back to POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana. Hotel Manager
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Number of reviews per page
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40
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