Traveloka (8,220)
8.5
Very Good
From 8,220 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.1
Location
8.7
Service and Facilites
8.4
People often mention about Grand Tebu Hotel
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Bedroom (70)
Staff Friendliness (68)
Bathroom (67)
Ambiance (66)
Distance to City Center (63)
Hotel Area (59)
Surroundings (58)
Room Space (57)
Accessibility (56)
Family Friendly (52)
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Traveler Reviews Grand Tebu Hotel
Number of reviews per page
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40
Customer reviews
S***i
8.5
/10
Reviewed 6 day(s) ago
The staff is very friendly, the place is ok and the food is also ok.
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L***a
9.7
/10
Reviewed 1 week(s) ago
a comfortable hotel and close to snacks so it's not difficult to find food, the best thing for me here is the breakfast menu, it tastes good even though the variations are not too many but it's delicious and not bland, I will come back here if I have work in Bandung or just on vacation.
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1 people find it helpful
F***y
Staycation
10.0
/10
Reviewed 1 week(s) ago
Clean, comfortable room, lots of breakfast choices and delicious food, suitable for staycation, nice room view, see you next time,,,
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Dadi S.
Business
9.7
/10
Reviewed 2 week(s) ago
family room with loft bed the first one we stayed in. awesome, the kids were really happy especially when they were treated to the view of Bandung city from 2 window views. suitable for five people. oh yeah, a little note, maybe the toilet can be given a little fragrance to make it smell better & more comfortable. and the small bench under the t maybe missed when it was cleaned because there was a lot of dust. we also didn't notice that there was a small bench in the corner. but overall it was good, we were all happy. thanks..
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Anto I.
Leisure
9.7
/10
Reviewed 2 week(s) ago
The security and staff are good. Friendly.
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BK
Bayu K. P.
Leisure
9.4
/10
Reviewed 2 week(s) ago
Yesterday I took The Loft room type and the room is highly recommended.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. Bayu, Warm greetings from Grand Tebu Hotel Bandung. Mr. Bayu, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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HT
Hendra T. P.
Leisure
9.7
/10
Reviewed 2 week(s) ago
Nice hotel, coincidentally the room is a multi-storey room, very spacious and big, the view is great, the top roof swimming pool is comfortable and the view is nice. The staff is friendly and the elevator access is safe using the room card.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Hendra. Warm greetings from Grand Tebu Hotel Bandung. Mr. Hendra, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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RR
Reza R. S.
Leisure
9.4
/10
Reviewed 2 week(s) ago
The hotel room is clean and big, there is a sofa that is also comfortable. Most importantly, it is close to viral culinary in Bandung. 😁
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. Reza, Warm greetings from Grand Tebu Hotel Bandung. Mr. Reza, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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z***i
Leisure
8.8
/10
Reviewed 2 week(s) ago
comfortable, clean, delicious food, excellent service 👍👍
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ES
Elviana S.
Staycation
8.8
/10
Reviewed 3 week(s) ago
Overall, I was satisfied staying here, all the staff were friendly & the food was delicious.
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4 people find it helpful
Accommodation's Reply
14 Apr 2025
. Dear Mrs. Elviana, Warm greetings from Grand Tebu Hotel Bandung. Mrs. Elviana, thank you for giving a great review. We are very happy that you had a pleasant experience, Our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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M***y
Leisure
9.7
/10
Reviewed 3 week(s) ago
Strategic location, close to culinary places, clean and tidy place
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Accommodation's Reply
14 Apr 2025
. Dear Mrs. M*y, Warm greetings from Grand Tebu Hotel Bandung. Mrs. M*y, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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Guest
Staycation
10.0
/10
Reviewed 3 week(s) ago
All staff are very friendly. Breakfast variety is all good taste. Very recommended for family vacation because the location is very strategic.
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Accommodation's Reply
14 Apr 2025
Dear Mr,Ms
Warmest greetings …
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Best Regards,
Nanang H
General Manager
A***s
Staycation
9.1
/10
Reviewed 3 week(s) ago
Check in when it was crowded with people breaking the fast at the hotel restaurant, but the security and reception services were still friendly.
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Accommodation's Reply
14 Apr 2025
Dear Mr. A*s, Warm greetings from Grand Tebu Hotel Bandung. Mr. A*s, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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r***r
10.0
/10
Reviewed 3 week(s) ago
The recommended location is strategic and close to culinary souvenir restaurants
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Accommodation's Reply
14 Apr 2025
Dear Mr. r*r, Warm greetings from Grand Tebu Hotel Bandung. Mr. r*r, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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A***i
9.7
/10
Reviewed 3 week(s) ago
Very comfortable hotel in Bandung and near some cafes. Must try the hotel when you guys come to Bandung. Cheers!
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. A*i, Warm greetings from Grand Tebu Hotel Bandung. Mr. A*i, thank you for your great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you have written. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our hotel. Best regards, Nanang H. General Manager.
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R***a
Staycation
9.7
/10
Reviewed 3 week(s) ago
why is the bathroom shower uncomfortable like the sound of a fire siren. when it is turned on so is the toilet..not comfortable at all..I rent 2 rooms..then why is there a sound like a nut nut alarm, either from the door or the toilet..it's just noisy..
other facilities are ok.food is delicious..👍
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Accommodation's Reply
14 Apr 2025
Dear Mr. R*a, Warm greetings from Grand Tebu Hotel Bandung. Mr. R*a, thank you for giving a review during your stay at our Hotel. We apologize for the inconvenience regarding the noise in the room you occupied. We are very sorry that this happened, of course we will immediately evaluate and investigate this matter for our future improvements. The satisfaction of our guests is our priority. Hopefully you will not be deterred from returning to our Hotel and we ensure that the same thing will not happen again in the future. We look forward to your return, thank you. Best regards, Nanang H. General Manager.
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R***o
Leisure
9.1
/10
Reviewed 3 week(s) ago
great place, food nice and taste good and staff are friendly
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear R****o
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Sincerely yours,
Nanang H
General Manager
S***S
Staycation
8.7
/10
Reviewed 4 week(s) ago
The hotel location and ambience are perfect, we stayed in a superior room with a mountain view, the bed was also comfortable. But unfortunately the bathroom interior is not very aesthetic. The glass partition with blue and brown stickers is not suitable for a 4-star hotel. Hopefully it can be fixed, the sticker coating is also peeling off. Please check again 1503 thanks.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mrs. S*s, Warm greetings from Grand Tebu Hotel Bandung. Mrs. S*s, thank you for giving a review during your stay at our Hotel. We apologize for the inconvenience regarding the bathroom sticker, thank you for your input, of course we will immediately follow up to improve the quality of our products. The satisfaction of our guests is our priority. Hopefully, you will not be deterred from returning to our Hotel and we will ensure that the same thing will not happen again in the future. We look forward to your return, thank you. Best regards, Nanang H. General Manager.
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F
Furiindasari
10.0
/10
Reviewed 4 week(s) ago
no debate, highly recommend this service, friendly staff, super duper clean, fragrant room, next time I'll be here again
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2 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mrs. Furindasari, Warm greetings from Grand Tebu Hotel Bandung. Mrs. Furindasari, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Nanang H. General Manager.
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T***a
Leisure
9.4
/10
Reviewed 4 week(s) ago
Everything is ok, clean and the view from the room is super nice. The only minus is the parking lot, it's quite scary to go up to the 2nd and 3rd floors.
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Accommodation's Reply
14 Apr 2025
Dear Ms. T*a, Warm greetings from Grand Tebu Hotel Bandung. Ms. T*a, thank you for your great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our hotel. Best regards, Nanang H. General Manager.
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Number of reviews per page
20
40
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