Overall Ratings & Reviews GAIA Cosmo Hotel

Thank you for your feedback and appreciation of our service. We always strive to improve the quality of service and ensure that the cleanliness of the rooms is well maintained. Regarding cleanliness, our housekeeping team always conducts regular checks to ensure that the rooms are in the best condition. However, if there are any problems during your stay, do not hesitate to contact us so that we can immediately make quality improvements. We hope to welcome you back to Gaia Cosmo Hotel Yogyakarta.

Thank you for your positive review! We are glad to know that you felt comfortable during your stay and enjoyed the cleanliness of the hotel and the coffee at Inspira Roaster. We look forward to welcoming you back to Gaia Cosmo Hotel Yogyakarta for another enjoyable stay.

Thank you for your kind words! We're delighted to hear that you enjoyed the vibe of our hotel and appreciated the hospitality of our staff, even during your short visit. We hope to welcome you back for a longer and even more enjoyable stay next time!

Thank you for your positive review! We are glad to hear that our service met your expectations, and that our front desk team was able to provide helpful solutions during your stay. We look forward to welcoming you back to Gaia Cosmo Hotel for another enjoyable stay.

Thank you for your review! We are glad you enjoyed your stay at Gaia Cosmo Hotel. We look forward to welcoming you back when you visit Jogja!

Thank you for taking the time to share your experience. We are very sorry to hear that you had an inconvenience during your stay at Gaia Cosmo Hotel. We understand how important good service is, especially when you are staying at a hotel with high standards. We apologize for the inconvenience you experienced regarding your request for mineral water and morning call which were not fulfilled promptly. We also regret that this affected your overall stay experience. This is certainly not the service standard that we apply, and we will immediately conduct an internal review to ensure that similar incidents do not occur again in the future. We are committed to providing the best service to every guest, and we greatly appreciate your feedback that can help us improve the quality of service. As a form of responsibility, we will pay more attention to the front office team and ensure that all guest requests are met promptly and professionally. If there is anything else you would like to discuss further or if you plan to stay again, we will be happy to provide better service. Thank you for your understanding.

Thank you for your positive review! We are glad you enjoyed the comfort of the room, the cleanliness of the hotel, and the strategic location. We also appreciate your feedback regarding the breakfast variety, this will be our concern to continue improving our services. Glad to hear that you were satisfied with our valet service! We look forward to welcoming you back to Gaia Cosmo for an even better stay.