8.0
Very Good

From 1,821 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.9

Location

8.6

Service and Facilites

8.0

People often mention about J iCon Hip Hotel
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Surroundings (25)
Bedroom (23)
Accessibility (22)
Ambiance (22)
Staff Friendliness (21)
Distance to City Center (20)
Room Space (18)
Bathroom (17)
Check-in/out Time (16)
Wifi (15)
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Traveler Reviews J iCon Hip Hotel

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40
Customer reviews
y***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 day(s) ago

A great hotel for entertainment in the center of Balikpapan city.
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Nugraheni S.
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8.8

/10

Reviewed 5 day(s) ago

Awesome, you can eat at Grand Jatra
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Nugraheni S.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 5 day(s) ago

The most strategic hotel.. can eat at Grand Jatra
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E***e
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Leisure
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9.1

/10

Reviewed 1 week(s) ago

The staff is friendly and the food is delicious🥰
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I***m
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10.0

/10

Reviewed 1 week(s) ago

The check in and check out process was fast, the room was quite clean.
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H***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Good place for hanging around in bsb balikpapan.

1 people find it helpful

r***a
icon-origin-TRAVELOKA

5.8

/10

Reviewed 3 week(s) ago

The corners of the room are still dirty, sometimes there are ants even though they have just arrived, the sheets have yellow spots, there is no kettle for hot water 😔. If you stay alone, it's okay, but if you bring your family (children under 5-7 years old) it's not suitable 😞, because the size of the room is small, the bathroom is too tight, when you take a shower the water splashes out. The sink is outside near the bed. There is no closet. The location is good because it is close to the BSB Mall, the mistake is because I couldn't get the hotel I wanted, so I tried staying here.
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2 people find it helpful

C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

Comfortable place, location in the middle of the city and in the BSB area, not far from the airport too, the best price for the mall area 👍🏻
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Accommodation's Reply
04 Apr 2025
Dear C*a, Thank you for your positive review and high rating. We are glad to know that you are comfortable with our strategic location and competitive price in the mall area. We hope to welcome you back on your next visit. Best Regards, Hotel Management
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faridah i.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

Strategic location, in the city center, near malls, airports and others
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1 people find it helpful

Accommodation's Reply
12 Mar 2025
Dear Faridah I., Thank you for your review. We are pleased to know that you enjoyed our hotel's strategic location close to the mall, airport, and many other places. We hope to welcome you back for another pleasant stay. Best Regards, Hotel Management
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Febriyanti F.
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Leisure
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8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly enough to help when checking in & the food is satisfying
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Accommodation's Reply
12 Mar 2025
Dear Febriyanti F., Thank you for your positive review. We are pleased to know that our staff service upon check-in and the food served met your expectations. We look forward to welcoming you back for a more enjoyable stay. Best Regards, Hotel Management
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A***r
icon-Business
Business
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8.5

/10

Reviewed 9 week(s) ago

The location is in the city center and the distance to the mall is close.
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Accommodation's Reply
28 Feb 2025
Dear A*r, Thank you for choosing to stay at our hotel and taking the time to share your experience. We are very pleased to know that our strategic location in the city center and close to the mall made it easy for you during your business trip. Your review means a lot to us and will be a motivation to continue to improve our services to be more optimal. We look forward to welcoming you back on your next visit. Warm regards, Management
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W***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

Friendly hotel staff, good food, close to the mall.
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Accommodation's Reply
28 Feb 2025
Dear W*a, Thank you for staying at Stark Boutique Hotel Bali and sharing your experience. We are glad to know that you enjoyed the friendliness of our staff, the food served, and the strategic location close to the mall. We look forward to welcoming you back for a more enjoyable stay in the future! 😊. Warm regards, Management
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H***a
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Leisure
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8.5

/10

Reviewed 9 week(s) ago

first time staying, it was clean. but the second time it was a bit dusty. towels were also not ready, when I complained they were delivered. shampoo and soap were ready but there was no writing on it. but the room was nice, the bed was nice, the room didn't smell, the reception was fast.
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1 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear H*a, Thank you for staying at Stark Boutique Hotel Bali again and sharing your experience. We are glad to know that you enjoyed the room, the bed, and the prompt service from our front desk team. We also apologize for any inconvenience related to the cleanliness of the room and the availability of towels. We have forwarded this feedback to the housekeeping team to be more thorough in ensuring that each room is ready before guests check in. Regarding shampoo and soap, we will consider adding labels for guest convenience. We greatly appreciate your feedback and look forward to welcoming you back with a better experience in the future. Best regards, Management
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A***n
icon-Staycation
Staycation
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8.8

/10

Reviewed 9 week(s) ago

great, one area with BSB and Pentacity. next will repeat book
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Accommodation's Reply
28 Feb 2025
Dear A*n, Thank you for your positive review! We are glad to know that you enjoyed the hotel’s strategic location in the BSB and Pentacity area. We look forward to welcoming you back for a more enjoyable stay. For your information, guests staying at j icon can also enjoy breakfast at Grand Jatra Hotel Balikpapan and use all the free facilities available there. We hope this can add to the comfort of your stay. See you on your next visit! 😊. Warm regards, Management
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A***A
icon-origin-TRAVELOKA

9.0

/10

Reviewed 11 week(s) ago

Nice clean and close to everything
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2 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear A*A, Thank you for staying with us and sharing your experience. We are glad to know that you felt comfortable with the cleanliness of the hotel and the strategic location that makes it easy to access various places. For additional information, guests staying at j icon can enjoy breakfast at Grand Jatra Hotel Balikpapan and use all the free facilities available there. We hope this will further enhance your comfort during your stay. We look forward to welcoming you back in the future! 😊. Warm regards, Management
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R***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The room is too humid, smells bad

2 people find it helpful

Kiki P. H.
icon-Leisure
Leisure
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8.7

/10

Reviewed 15 week(s) ago

The room was too small, there was no hot water kettle, the elevator was stuck
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3 people find it helpful

R***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Great experience from the best

2 people find it helpful

Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 16 week(s) ago

The hotel staff is friendly and provides clear information. The rooms are clean, the food is delicious, cheap and varied.
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1 people find it helpful

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mushollin
icon-origin-TRAVELOKA

8.2

/10

Reviewed 17 week(s) ago

The room condition is clean but a bit narrow
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2 people find it helpful

Accommodation's Reply
03 Jan 2025
Thank you for your review! We are glad you found our room clean. Your feedback regarding the room size is greatly appreciated and will be used as a basis for our future evaluation.
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Number of reviews per page
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