Overall Ratings & Reviews Harper MT Haryono, Cawang by ASTON

Dear Valued Guest, Warm greetings from Harper MT Haryono Jakarta, Thank you for taking the time to share your review. We are pleased to know that you found our location very convenient, especially being close to Halim Perdanakusuma Airport (HLP) and KCIC Station. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay with us. Best regards, Management Harper MT Haryono – by ASTON

Dear Mr. Sandi T. R., Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to leave a positive review regarding your experience with us. We are happy to assist you in resolving the issue regarding your incorrect purchase date, and know that it has contributed to a comfortable stay. Your appreciation motivates us to continue providing prompt service and the best solutions for every guest's needs. We look forward to welcoming you back to Harper mt haryono in the near future for an even more memorable experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to share your positive review of your experience with us. We are delighted to know that you were satisfied and recommended Harper mt haryono as your preferred place to stay. Your appreciation motivates us to continue providing the best service and maintaining comfort to provide a memorable experience for all our guests. We look forward to welcoming you back to Harper mt haryono in the near future for an even more enjoyable experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to share your positive review of your experience with us. We are delighted to know that you were satisfied and recommended Harper mt haryono as your preferred place to stay. Your appreciation motivates us to continue providing the best service and maintaining comfort to provide a memorable experience for all our guests. We look forward to welcoming you back to Harper mt haryono in the near future for an even more enjoyable experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to leave a positive review regarding your experience with us. We are delighted to know that you felt comfortable during your stay and enjoyed the food we served. Your appreciation motivates us to continue maintaining the comfort and quality of our services to provide the best experience for all our guests. We look forward to welcoming you back to Harper mt haryono in the near future, of course with even more impressive service. Warm regards, Management. Harper mt haryono – by ASTON

Dear Mr. Ananda, Warm greetings from Harper mt haryono – Jakarta! Thank you for choosing our hotel as your accommodation during your business trip, and for your very comprehensive and positive review. We are very pleased to know that you were satisfied with our strategic location close to Halim Perdanakusuma Airport, Halim Perdanakusuma Airport, and other supporting facilities such as Family Mart and nearby eateries. We are also grateful that the tranquil atmosphere, comfortable rooms, and the service of our staff met your expectations. Reviews like these are a great motivation for our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next trip to Jakarta. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your brief but meaningful review. We are delighted to know that you are satisfied with our hospitality and service. Reviews like this are an encouragement for our entire team to continue maintaining and improving the quality of our services. We look forward to your next visit at Harper mt haryono. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to leave a positive review. We are delighted to know that our housekeeping staff provided friendly and proactive service in meeting your needs. Reviews like these motivate our entire team to continue providing warm, professional, and attentive service. We look forward to welcoming you back soon for an even more enjoyable experience. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our service has been impressive and that we remain your top choice. Reviews like these motivate the entire team to continue providing the best service. We look forward to welcoming you back to Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono Jakarta

Dear Mrs. Dian, Thank you for taking the time to share your experience during your stay at Harper mt haryono Jakarta. We apologize for the inconvenience, especially regarding your room (605) which was not cleaned until the afternoon, and the quality and variety of breakfast that did not meet expectations. Regarding the room that was not cleaned until 2:30 PM: We have issued a warning and given direct instructions to the Housekeeping team. Long-term evaluation: We will strengthen the monitoring system for uncleaned rooms through our internal system and ensure regular checks by supervisors on each shift. Regarding the undercooked fried rice and the lack of variety in the menu: This clearly does not meet our food standards. We have conveyed this directly to the Kitchen team and the responsible Chef. Long-term evaluation: We will schedule refresher training for the kitchen team on food quality control, as well as implementing weekly menu rotations to ensure a more varied menu and a more enjoyable stay for guests staying more than one night. We also thank you for your very polite and constructive manner of communication. Your feedback is very important to us in our efforts to continuously improve. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Management. Harper MT Haryono Jakarta

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you enjoyed the hotel's tranquil atmosphere and its strategic location close to the city center. Feedback like this motivates us to continue maintaining the quality of service and comfort for all our guests. We look forward to your next visit at Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono Jakarta

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for your positive review. We are pleased to know that our hotel's strategic location, particularly its proximity to Halim Airport, made your trip convenient. We hope to continue being your preferred choice when visiting Jakarta and look forward to your next visit. Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Thank you for taking the time to share your experience during your stay at Harper mt haryono Jakarta. We appreciate your feedback regarding the lack of food variety and the ease of refilling drinks with the jugs provided in the dining area. Your review is very important to us in our efforts to improve the quality of service. Regarding the lack of food variety: We have forwarded this feedback to the F&B team for immediate follow-up. Long-term evaluation: We will rotate the breakfast menu regularly, including the addition of local and international specialties to ensure guests do not get bored, especially for those staying more than one night. In addition, we will conduct periodic internal surveys to determine guest preferences regarding the menu. Regarding refillable drinks with jugs: We are pleased to hear that this facility helped you enjoy your meal. Long-term evaluation: We will ensure that all drink dispensers and jugs are kept clean and fully stocked, and consider adding a variety of drinks such as infused water, hot tea, or light juices as complements. Once again, we thank you for your constructive feedback. We look forward to welcoming you back with even better service and experience in the future. Best regards, Management. Harper mt haryono Jakarta.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for recommending Harper mt haryono as your staycation option. We are delighted to know that you were satisfied with the cleanliness of the room and the variety and taste of the food we serve. Reviews like this are a great motivation for our entire team to continue providing a comfortable and memorable stay for every guest. We look forward to your next visit! Warm regards, Management. Harper mt haryono – by ASTON

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you for taking the time to provide a very comprehensive and constructive review. We are very pleased to know that you felt comfortable during your stay with us, with a cool room and a location that is easily accessible by public transportation. We also greatly appreciate your feedback regarding the condition of the security latch, bathroom lock, and the cleanliness of the restaurant area. In response to this, here are the follow-ups that we have and are doing: Security Latch & Bathroom Lock: Our engineering team has been assigned to conduct a thorough check and replace if necessary to ensure security and comfort are maintained in all rooms. Cleanliness of the Restaurant Area: We have increased the frequency of cleaning the restaurant area and reminded the housekeeping and F&B teams to always maintain cleanliness standards, especially during peak hours. TV Entertainment Options: We would like to inform you that our in-room TVs are now equipped with local broadcasts. To access it, please click the Streaming Video menu on the TV home screen, then select the local channel of your interest such as ANTV, SCTV, TransTV, and others. We hope this feature can add to your comfort during your stay. Your input is very valuable to us. Reviews like this are a great encouragement for us to continue improving the quality of service. We look forward to your next visit with an even more memorable experience at Harper mt haryono Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.

Dear Valued Guest, Warm greetings from Harper mt haryono Jakarta! Thank you very much for your comprehensive and positive review. We are very pleased to know that the easy check-in process, the friendliness of the receptionists, the cleanliness of the rooms, and the comfort of our facilities can provide a pleasant experience, especially for you and your family. We are also happy to know that the variety and taste of our food suits your taste—especially on the special moment of DKI Jakarta's Birthday, where you can enjoy our special dragon fruit juice. Your 9.5/10 rating is a great motivation for our entire team to continue to maintain and improve the quality of service. We greatly appreciate your recommendation and look forward to your next visit when you are in East Jakarta. Warm regards, Management. Harper mt haryono – by ASTON.