8.5
Very Good

From 1,987 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.9

Location

8.8

Service and Facilites

8.3

People often mention about Upscale Suites
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Ambiance (14)
Staff Friendliness (13)
Hotel Area (13)
Distance to City Center (12)
Accessibility (12)
Room Space (12)
Bedroom (12)
Bathroom (11)
Surroundings (9)
Wifi (9)
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Traveler Reviews Upscale Suites

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Customer reviews
Nurhadiah
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Strategic location, clean room, but it's a shame there's no hot water for bathing. Also, there's no breakfast even though I took the executive type.
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1 people find it helpful

A***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

I ordered the deluxe type. The room is spacious, the view is nice (just ask for the city view), the staff are very friendly and very helpful. The location is very good, close to Benhil MRT. But there is no tea, coffee, etc. in the room, so you have to buy it at the store first. If you request a kettle, you can call the receptionist. Overall, I want to stay here again.
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4 people find it helpful

D***s
icon-origin-TRAVELOKA

9.1

/10

Reviewed 14 week(s) ago

The hotel's complete security facilities are quite good.
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1 people find it helpful

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Bintang J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 18 week(s) ago

The air conditioner sometimes not very cold, need to regularly check by management

5 people find it helpful

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Maria A. N. I. V. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 19 week(s) ago

Always stay at this hotel and very satisfy

2 people find it helpful

R***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

Very satisfying service and everything
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2 people find it helpful

dn delen
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

at an affordable price, you can get very satisfying room facilities. access to the city center is also close and the service staff is very friendly. recommended for those looking for affordable accommodation in the city center administration...
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2 people find it helpful

S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.3

/10

Reviewed 25 week(s) ago

For the location, I admit it is close to everywhere. Indomaret, LRT, and others. The room is clean and comfortable. For the service, I saw many comments on the review about the receptionist who was not friendly, and yes I found it. But not all of them are like that. There are still some who are helpful and friendly (sorry I don't know their names). For the food, I thought it would be a buffet, but it turned out to be catering with plastic mica containers. The taste is standard, but because it is not a buffet, it is already cold. I rented a deluxe plus room, which has a sofa, refrigerator, cutlery, and TV. I didn't use the wifi. For the hot water in the bathroom, it takes time to feel warm.
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7 people find it helpful

D***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

Clean comfortable. Strategic location.
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6 people find it helpful

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Edi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

The staff is friendly. The room is clean.
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1 people find it helpful

Nelvia F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 30 week(s) ago

The check in/out process is very easy and fast, the room is as shown in the application, the amenities are quite complete (no cotton buds & shower caps), cold AC, strategic location in the city center, easy accommodation near the MRT, the downside is, there are only a few TV channels (really only a few, even HBO only has 1 channel) and it is not a smart TV, an electric kettle is not available (it seems you have to ask for it at the reception first) so there are no drinks such as tea, coffee and others that are usually provided by hotels in general, only for eating utensils are provided complete with glasses, bowls, & plates, for those who like a dim atmosphere it is suitable, because the room lighting is not bright enough, but if the curtains are opened it is very bright (room 303 because it can view buildings), there is a rooftop on the 6th floor and it is very impressive because of the beautiful city light view at night, it is quite good for sitting and relaxing.
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6 people find it helpful

W***h
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 32 week(s) ago

The check-in process was fast, the room was clean and very complete, there was a refrigerator, microwave, and eating utensils.
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4 people find it helpful

syafartra
icon-Medical
Medical
icon-origin-TRAVELOKA

8.4

/10

Reviewed 32 week(s) ago

The towel smells, maybe it wasn't cleaned in the laundry and wasn't dry yet.
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3 people find it helpful

J***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 33 week(s) ago

The hotel's location is easy to access. The hotel room and bathroom are clean and comfortable, surprisingly there is a balcony too. The mattress is soft and the room temperature is just right. The atmosphere of the hotel room also makes it comfortable to stay. Access to find food and snacks is also very easy. The hotel staff service is friendly and helpful. But what I focus on is the cleanliness of the room, it is clean and equipped with a 2-door refrigerator and bowls, plates, and spoons are also available.
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5 people find it helpful

ermawati c.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 34 week(s) ago

Okay for this business trip.
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ermawati c.
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 34 week(s) ago

Not bad for a place to stay overnight on a business trip.
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3 people find it helpful

R***h
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 35 week(s) ago

Strategic location and the rooms are quite spacious.
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Rima O.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 35 week(s) ago

Very clean, comfortable, quiet.
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3 people find it helpful

J***e
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

The location is very strategic, with very affordable prices, spacious room space with a balcony overlooking the tall buildings in Jakarta, very good cleanliness, complete facilities and equipment in the room, cold and quiet air conditioning, comfortable beds, and hotel slippers are available in the room, highly recommended.
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5 people find it helpful

s***y
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Overall okay. Very strategic location to work place. Simple, big room, big refrigerator, okay facilities. The color has faded to white on the bed sheets and towels need to be improved, the variety of food is okay, 2 choices delivered to the room. Facilities can be improved.
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1 people find it helpful

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