Overall Ratings & Reviews Melia Makassar

Dear Mr. Ahmad G. Thank you very much for your positive review! We are very pleased to know that you felt comfortable during your stay with us and enjoyed the beautiful view of Makassar city from your room. Cleanliness and guest comfort are always our top priorities. We look forward to your next visit to Melia Makassar. Warm regards, Dewi Shinta. Guest Experience. Meliá Makassar

Dear Mrs. Noviany T. Thank you for your positive review. We are very happy that you enjoyed the comfort and cleanliness of our room, as well as the beautiful city view. We hope to welcome you back again in the future for a more enjoyable experience. Warm Regards. Dewi Shinta. Guest Experience

Dear Mr. Hilman Saputra, Warm greetings from Melia Makassar. We apologize for the inconvenience you experienced regarding the power outage and the less than optimal condition of the replacement room, even though you had booked a Suite type. This is certainly beyond the standard of service we expect to provide to guests. Your input is highly appreciated and has become a serious concern for future improvements. We look forward to welcoming you back with a much better experience. Best regards, Dewi Shinta. Guest Experience. Melia Makassar

Dear Mr. Hanggoro P Thank you very much for sharing your kind feedback following your recent stay at The Level Room. We are truly delighted to know that you had a good experience and enjoyed the excellent service provided by our lounge team. Your compliment means a lot to us, and we will be sure to share your appreciation with them. We also value your constructive input regarding the variety of drinks during Cocktail Night. Please rest assured that your feedback has been noted and will be shared with our Food & Beverage team for future improvement. We always strive to enhance our guest experience, and your insight plays an important role in that process. We look forward to welcoming you back for another memorable stay at Meliá Makassar. Warm regards, Dewi Shinta Guest Experience

Thank you very much for your kind words! We’re truly delighted to know that you enjoyed your stay and appreciated the hospitality at Melia Makassar. It means a lot to our team to know that our service made a positive impression on your experience. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Shinta Guest Experience

Thank you very much for your kind words! We’re truly delighted to know that you enjoyed your stay and appreciated the hospitality at Melia Makassar. It means a lot to our team to know that our service made a positive impression on your experience. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Shinta Guest Experience

Thank you for staying at Melia Makassar and sharing your experience with us. We are pleased to know that you enjoyed our suite room and the convenience of the hotel's location. We apologize for any inconvenience you experienced regarding the service, limited number of lifts, and the variety and taste of the breakfast/sahur menu. Your feedback is very valuable to us, and we will forward it to the relevant team for evaluation and improvement of our service quality in the future. We hope to welcome you back with a better experience in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Shinta. Guest Experience. Melia Makassar

Thank you for your trust in staying at Melia Makassar again! We are very happy to know that you felt comfortable during your stay with us and considered Melia as the most comfortable hotel in Makassar. We hope to continue to provide a pleasant stay experience for you on every subsequent visit. See you again at Melia Makassar! Warm regards, Shinta. Guest Experience. Melia Makassar

Thank you for your kind words and for choosing Meliá Makassar for your stay. We are delighted to hear that you consider our hotel among the best in Makassar and that you found our pricing to be relatively affordable. Providing a comfortable and memorable experience for our guests is our top priority, and your positive feedback encourages us to continue delivering excellent service. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Dewi Shinta Guest Experience Team Meliá Makassar

Dear Valued Guest, Thank you for your kind words and recommendation. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Dewi Shinta Guest Experience

Thank you for trusting Melia Makassar as your family's first choice when in Makassar! We are very happy to know that you always enjoy your stay with us. We will continue to strive to provide the best service so that every visit by you and your family is even more memorable. See you again at Melia Makassar! Warm regards, Dewi Shinta. Guest Experience

Thank you for your positive review! We are very pleased to know that you and your partner felt comfortable during your stay at Melia Makassar. Guest satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay. See you on your next visit! Warm regards, Dewi Shinta. Guest Experience

Warm greetings from Melia Makassar, Thank you for your positive review! We are pleased to know that the friendliness of our staff and the variety of food provided a pleasant experience for you. We are also very pleased that the facilities and atmosphere at our hotel are child-friendly, making it a great choice for families. We look forward to welcoming you back on your next visit for a more memorable experience. Warm regards, Dewi Shinta. Guest Experience

Warm greetings from Melia Makassar, Thank you for your brief yet meaningful review! We are glad to know that you enjoyed the friendliness of our staff and the food we serve. Your satisfaction is our motivation to continue providing the best service. We look forward to welcoming you back in the near future for a more enjoyable experience. Warm regards, Dewi Shinta. Guest Experience

Warm greetings from Melia Makassar, Thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed our fitness facilities and swimming pool. We always strive to provide the best experience for every guest, and your feedback is very valuable to us. We are very sorry to hear that the cleanliness of the room did not fully meet your expectations. Cleanliness standards are our top priority, and we will immediately follow up with the housekeeping team to ensure that similar incidents do not occur again in the future. Regarding the request for a room with a large bed, we apologize for the inconvenience you experienced. We always try to accommodate guest preferences according to the availability of rooms, but we will re-evaluate the process of handling special requests in order to provide better solutions in the future. We also deeply regret that the service from the front desk team did not meet your expectations. Guest satisfaction and comfort are our top priorities, and we will ensure that our team receives further training to always provide friendly and professional service. Your feedback regarding the variety of food is also a concern for us. We will convey this to our culinary team so that they can improve the quality and variety of the menu to provide a more satisfying dining experience. We greatly appreciate your feedback and look forward to welcoming you back with a better experience in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Dewi Shinta. Guest Experience

Thank you for your constructive review and feedback! We are glad to hear that you are satisfied with the cleanliness of the hotel and the friendliness of our staff. Regarding the pillows, we really appreciate your concern, and we will pass this feedback to the relevant team for facility rejuvenation. May your next visit be more comfortable and enjoyable! Warm Regards, Dewi Shinta. Guest Experience

Warm greetings from Melia Makassar! Thank you for your wonderful review. We are delighted to know that our prompt service, the cleanliness and aroma of the room, and the variety of breakfast have made your stay memorable. We will be happy to welcome you back for your next staycation. Please do not hesitate to contact us if you have any special needs for your upcoming visit. Warm regards, Dewi Shinta. Guest Experience

Thank you for your great review! We are glad you felt comfortable with our cleanliness, fragrant aroma, and friendly service. Our attention to detail, such as complete and matching room amenities, aims to provide the best guest experience. We are also very happy to hear that you felt comfortable in the hallway leading to your room. We look forward to your next visit to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience

Thank you for your feedback! We are glad to hear that you were satisfied with your overall stay experience. Regarding the parking area, we apologize for the inconvenience you experienced. Your feedback is very important for us to evaluate and find the best solution to provide a better experience in the future. We look forward to welcoming you back to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience

Thank you for your positive review! We are glad that you were satisfied with the cleanliness of the hotel and the professionalism of our staff. Your feedback motivates us to continue providing the best service. We look forward to your next visit to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience