8.2
Very Good

From 688 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Kyriad Haka Makassar
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Distance to City Center (15)
Staff Friendliness (15)
Room Space (15)
Bedroom (15)
Bathroom (15)
Ambiance (14)
Surroundings (12)
Hotel Area (12)
Accessibility (11)
Soundproof (11)
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Traveler Reviews Kyriad Haka Makassar

Number of reviews per page
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40
Customer reviews
NURLITA
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.6

/10

Reviewed 2 week(s) ago

Non-smoking room but the bedroom smells of cigarette smoke, and there is an ashtray in the living room. The outside of the window is dirty so it is uncomfortable if the curtains are opened. There are also cracks in the wall. Improve the cleanliness of the room so that guests feel more at home.
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Accommodation's Reply
17 Apr 2025
Dear Ms. Nurlita, Warmest greetings from Kyriad Makassar Hotel! Thank you for your review. We sincerely regret the inconvenience you experienced regarding the cleanliness of the room. We will take immediate action to ensure that this issue is addressed and that our cleanliness standards are improved. Thank you again for your feedback. We are committed to continually improving the guest experience, and your feedback is very helpful in that process. We look forward to welcoming you back to Kyriad Makassar Hotel and providing you with an even better experience in the future. Warmest regards, Kyriad Makassar Hotel
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Nurmaya R. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Very strategic location, close to typical Makassar restaurants that can be accessed on foot. Tourist friendly.
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Accommodation's Reply
17 Apr 2025
Dear Mrs. Nurmaya R. M. Thank you very much for your positive review! We are very happy to know that you are satisfied with your stay at our hotel which is located in the city center so that it is easy to access everywhere. Reviews like this are a great encouragement for the entire team to continue to provide the best service to every guest. We look forward to welcoming you back to the Kyriad Makassar Hotel on your next visit. May every moment of your stay always be memorable and enjoyable. Warm regards, Kyriad Makassar Hotel
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Y***s
icon-Medical
Medical
icon-origin-TRAVELOKA

6.4

/10

Reviewed 3 week(s) ago

Got a smoking room, I asked if there were other rooms? But they said it was full, I checked by app there were still many empty rooms, what should I do, tsk tsk.
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Warm greetings from Kyriad Makassar Hotel! Thank you for your review of Kyriad Makassar Hotel! We greatly appreciate your comments and we apologize for the unpleasant experience you had in the room. We will evaluate and improve the way we provide information to each guest, especially regarding room availability. Every feedback from our guests is very valuable for us to improve our services. Thank you for your constructive comments, because your input really helps us to improve and enhance our service standards. We look forward to welcoming you back in the future. Warm regards, Kyriad Makassar Hotel
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R***i
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Budget hotel but quite good, the rooms are spacious and homey
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1 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Valued Guest, Thank you for your review. We look forward to your return visit in the future! Best Regards. Kyriad Haka Hotel Makassar
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EKO P.
icon-Staycation
Staycation
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8.8

/10

Reviewed 12 week(s) ago

A fairly recommended hotel in the center of Makassar city
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Accommodation's Reply
17 Feb 2025
Dear Eko P, Thank you for your review. We look forward to your return visit in the future! Best regards. Nurwahyu Jaelani. Hotel Manager
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a muchtar m.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

my experience next to my room is too noisy
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Accommodation's Reply
31 Jan 2025
Dear Mr. A. Muchtar. Allow us to convey our apologies for your unpleasant experience, we will improve our internal communication to ensure your comfort during your stay. We hope to serve you better in the future. Best regards. Nurwahyu Jaelani. Hotel Manager
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safwan w.
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

In terms of service and room comfort, it's good, only one side of the toilet door can't be locked from the inside.
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Accommodation's Reply
31 Jan 2025
Dear Safwan, Please allow us to express our gratitude for taking the time to provide a review. Your comments are very valuable to us to improve the quality of our services. We look forward to your next visit! Best regards. Nurwahyu Jaelani. Hotel Manager
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Reka A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

From the service, access to the city, strategic location, all are good but unfortunately the room is not soundproof. Next time I go to Makassar, I will definitely come here again. Thank you Kyriad Mks
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1 people find it helpful

Accommodation's Reply
29 Jan 2025
Dear Andi Muhammad Yusril, thank you for giving a Review, we are very happy to get 5 stars from you. We look forward to your return visit in the future! Best regards. Nurwahyu Jaelani. Hotel Manager
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Andi D. W. P.
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Leisure
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10.0

/10

Reviewed 16 week(s) ago

Good for new year, with spacious room. And close to losari beach
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Accommodation's Reply
13 Jan 2025
Dear Andi DWP Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time and writing a review about our hotel, especially we are happy to know that you had a memorable experience while staying at our hotel so that you would not hesitate to recommend our hotel to your family, friends or business partners. Once again, thank you for your attention and support, we look forward to welcoming you back to Hotel Kyriad Haka Makassar. Best regards, Hotel Kyriad Haka Makassar
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Andi D. W. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Very comfortable, for New Year. Close to Losari Beach and the room is spacious, there is a living room
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1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear Andi DWP Warm greetings from Hotel Kyriad Haka Makassar. Thank you for taking the time and writing a review about our hotel, especially we are happy to know that you had a memorable experience while staying at our hotel so that you would not hesitate to recommend our hotel to your family, friends or business partners. Once again, thank you for your attention and support, we look forward to welcoming you back to Hotel Kyriad Haka Makassar. Best regards, Hotel Kyriad Haka Makassar
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F***y
icon-Transit
Transit
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6.4

/10

Reviewed 16 week(s) ago

Not soundproof, dirty and itchy mattress, water leaking ceiling
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Accommodation's Reply
31 Jan 2025
Dear Guest. Allow us to express our deepest apologies for your unpleasant experience, you should have received the best quality. We will ensure that this problem does not occur again in the future, your comments are very valuable in our efforts to improve our services. We hope to serve you better in the future. Best regards. Nurwahyu Jaelani. Hotel Manager
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t***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

Every time I go to Makassar, I always stay here for more than 1 day. I tried other hotels, but in the end I still stay here. From the lobby to the room. Fragrant. Clean. Really like it
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3 people find it helpful

Accommodation's Reply
12 Dec 2024
Dear Our Guest, thank you for your feedback, we are very happy to know that you had a comfortable stay at Kyriad Haka Makassar. We look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. Hotel Manager
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M***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

clean and nice wow nice and clean
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1 people find it helpful

Accommodation's Reply
26 Nov 2024
Dear Our Guest, thank you for your feedback, we are very happy to know that you had a comfortable stay at Kyriad Haka Makassar. We look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. Hotel Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA

6.3

/10

Reviewed 26 week(s) ago

There is no soap, asking for soap must be angry first before it is delivered. Changed rooms twice because the door error in room 4022. Only 1 drinking water should be 2, already asked for it but not delivered. If the food is C and the taste is not good and the table is a bit bad the table stock has to wait for people to eat. Morning mood is gone.
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2 people find it helpful

H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

The hotel staff are very friendly, very helpful during check in and check out, the staff are very friendly, so it is my mainstay hotel every time I go to Makassar, I definitely stay here, the rooms are comfortable and spacious, the children are very comfortable.
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2 people find it helpful

Accommodation's Reply
23 Oct 2024
Dear guest. Thank you for your review, we are very happy to know that you enjoyed your stay at Kyriad Haka Makassar Hotel. We look forward to your next visit in the near future. Best regards. Nurwahyu Jaelani-Hotel Manager.
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W***n
icon-origin-TRAVELOKA

8.4

/10

Reviewed 30 week(s) ago

The hotel is quite good for family gathering but there is only one thing that needs to be improved, the security guard who is on duty at night please be more polite in serving the customers 🙏 and add a smile, sir. Thank you, the rest is okay, clean and affordable.
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1 people find it helpful

Accommodation's Reply
01 Oct 2024
Dear Valued Guest, thank you for your review, we greatly appreciate your comments regarding the improvement of our smile and service. Your comments are very helpful for us in our efforts to improve the quality of service. We hope to see you again in the future. Best Regards. Nurwahyu Jaelani. Hotel Manager.
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e***l
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 31 week(s) ago

Friendly staff, good hotel facilities, hot water in the shower is smooth, highly recommended.
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Accommodation's Reply
30 Sep 2024
To the guest, Thank you for your review, we are very happy to know that you enjoyed your stay at Kyriad Haka Makassar Hotel. We look forward to your next visit in the near future. Best regards. Nurwahyu Jaelani - Hotel Manager.
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Citra
icon-origin-TRAVELOKA

8.8

/10

Reviewed 32 week(s) ago

The hotel is nice, the room is big and there is a kitchen, so you can cook. For the price and the room facilities, it is very extraordinary. Yesterday there was a problem on the date for extending the stay at Traveloka and the staff named Dinda was very friendly, very kind and extraordinary the best helped until the problem was resolved and indeed from the beginning of the stay the person was very friendly and kind 🙏😁.
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3 people find it helpful

Accommodation's Reply
16 Sep 2024
Dear Citra P. Thank you for your review, we are very happy to know that you enjoyed your stay at Kyriad Haka Makassar Hotel. We look forward to your next visit in the near future. Best Regards. Nurwahyu Jaelani-Hotel Manager.
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Hartina H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 34 week(s) ago

Staycation here is the most worth it, I've stayed here several times, it's clean, not noisy, the staff are super friendly and very helpful, I recommend the hotel.
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1 people find it helpful

Accommodation's Reply
16 Sep 2024
Dear Hartina H. Thank you for your review, we are very happy to know that you enjoyed your stay at Kyriad Haka Makassar Hotel. We look forward to your next visit in the near future. Best Regards. Nurwahyu Jaelani-Hotel Manager.
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A***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 35 week(s) ago

+ Friendly and helpful staff, the room is quite big for a budget hotel like that. - Breakfast takes a long time to refill when it runs out. Overall the service is good. Good job Nurwahyu Jaelani, (GM Kyriad), next time when replying to reviews on Google Maps, please use a polite term for the guest (Sir/Madam).
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1 people find it helpful

Accommodation's Reply
16 Sep 2024
Dear Valued Guest. Thank you for your review, we are very happy to know that you enjoyed your stay at Kyriad Haka Makassar Hotel. We look forward to your next visit in the near future. Best Regards. Nurwahyu Jaelani-Hotel Manager.
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Number of reviews per page
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40