Swiss-Belexpress Kuta Legian

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8,6
Very Good
From 2.886 reviews
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Cleanliness

8,7

Room Comfort

8,5

Meal

7,9

Location

8,7

Service and Facilites

8,5

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Staff Friendliness (15)
Bedroom (13)
Bathroom (12)
Surroundings (11)
Accessibility (11)
Room Space (11)
Wifi (10)
Taste (10)
Distance to City Center (9)
Ambiance (9)
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Traveler Reviews Swiss-Belexpress Kuta Legian

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Customer reviews
Sjenny J. T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
The hotel is clean, the staff is friendly and it is close to everything.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Sjenny J. T., Thank you for choosing to stay at Swissotel Kuta Bali. We truly appreciate your valuable stay. Your comments regarding the cleanliness of the hotel, the friendliness of the staff and the comfort of the facilities will be a driving force for us to strive to improve our services further. Should you have any further questions, please do not hesitate to contact us. We look forward to welcoming you back to Swissotel Kuta Bali again in the near future. Best regards, Ib Sessa Putra Hotel Manager
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P***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
A fun hotel for our family, we plan to return at the end of the year to celebrate the new year.
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, We would like to thank you for staying with us at Swiss-Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us and that you were satisfied with your stay at Swiss-Belexpress Kuta. Your comments are very valuable for us to always be able to improve the quality of our services. If you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss-Belexpress Kuta, Bali. Best regards, Ib Sedana Putra, Hotel Manager.
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M***M
icon-Leisure
Leisure
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8,5
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, the rooms are always clean every day.
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments, which state that our hotel staff are very friendly and that our rooms are always clean every day, are very valuable for us to always be able to improve the quality of our services. If you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib Sedana Putra. Hotel Manager
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A***i
icon-origin-TRAVELOKA
8,7
/10
Reviewed 16 week(s) ago
The hotel's location is strategic, the room is clean, but unfortunately there is no refrigerator, and the bathroom water doesn't drain directly so when you shower it gets flooded, the food for breakfast is quite tasty, there aren't many variations, the service is friendly
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comment regarding the lack of a refrigerator in the room, we need to inform you that we have 2 other room types, namely Express Super and Express Triple room, which are equipped with a refrigerator with a spacious room size and may be tried on your next visit. Your comments are very valuable for us to always be able to improve the quality and quality of our service. If you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***y
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Leisure
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9,4
/10
Reviewed 21 week(s) ago
I had a satisfying experience booking this hotel through aplication. The location of this hotel is strategic, the staff are friendly and always ready to help, and it’s a great option for a budget stay. I did notice a small issue in the bathroom and the USB outlets weren’t working, but the hotel manager responded promptly to my feedback. Overall, I had a pleasant stay here.
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Accommodation's Reply
12 Aug 2025
Dear Diory Singgya Zefanya Thank you very much for your visit to Swiss-Belexpress Kuta, Bali, and for your great feedback. We are truly happy to hear that you enjoyed your stay with us. Your comment mentioned that you had a satisfying experience, which motivates us to continue delivering our best for our guests every day. It would be a pleasure to welcome you again soon. We wish you all the best! Sincerely yours, I.B. Sedana Putra Hotel Manager
R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 22 week(s) ago
It's quite convenient and close to Kuta Beach. It's about a 15-20 minute walk to Kuta Beach. If you drive, it will take longer if traffic is heavy. The rooms and toilets are clean, and the staff is helpful. Check-in was a bit of a wait, taking 30-60 minutes, even though there were no other guests in the lobby. Check-out also took about 15 minutes. The breakfast was also delicious.
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1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Valued Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate you sharing your experience with us. Your comments are invaluable to us as we strive to continuously improve the quality of our services. We sincerely apologize for the delay in your check-in process and will follow up with the relevant team to ensure this does not happen again in the future. If you require any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, Ib Sedana Putra, Hotel Manager.
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 25 week(s) ago
Nice hotel, great location, and responsive staff. But, the room is not soundproof. Still can hear the noise from other rooms and the hallway.
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valuable Guest,, I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Regarding for the sound proof, we keep trying to find the solution with our team to reduce and make our guest confort stay with us. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
R***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 25 week(s) ago
Nice hotel, great location, and helpful staff.
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Accommodation's Reply
14 Jul 2025
Dear Valuable Guest , I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 30 week(s) ago
The room is nice but the bed is too high. The room is clean. The bathroom is too slippery. The breakfast is not tasty.
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Accommodation's Reply
10 Jun 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments regarding our less than delicious breakfast and slippery bathroom floor will be forwarded to our team for immediate follow-up, all your comments are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 43 week(s) ago
Very comfortable staying at swiss-belexpress, near kuta.
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Accommodation's Reply
12 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments stating that you felt Very comfortable staying at swiss-belexpress, near kuta. It is very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 43 week(s) ago
Clean room, close to Kuta beach and beachwalk
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Accommodation's Reply
10 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 43 week(s) ago
Clean room, close to shopping area (beachwalk)
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Accommodation's Reply
08 Mar 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments on our hotel, the rooms are clean and the location is close to the Beach walk tourist attraction, are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Dewi H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 44 week(s) ago
I arrived quite late night from the check-in time. The staff was friendly and my room was neat and clean. This is the second time I stayed here.
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Accommodation's Reply
04 Mar 2025
Dear Dewi H We are delighted to hear that you enjoyed your stay with us! Our aim is to make all the guests feel like they are in their second home so we are happy that you felt good. It was nice having you here and hopefully we can expect your return very soon to Swiss Belexpress Kuta, Bali Sincerely yours, IB Sedana Putra Hotel Manager
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Andaru A.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 44 week(s) ago
comfortable room strategic location good service
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1 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear Andaru A. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments about our hotel comfortable room strategic location good service are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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J***h
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 48 week(s) ago
the staff is friendly, cleanliness is OK, the food is also delicious. thank you
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Accommodation's Reply
07 Feb 2025
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments that our hotel staff are friendly, cleanliness is OK, food is also delicious, all of this is very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Adhi N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 52 week(s) ago
Clean rooms and very friendly staff, complete environment
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Adhi N, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments that the rooms in our hotel are clean and the staff are friendly are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 55 week(s) ago
Book 2 standard rooms but for some reason one of the rooms was upgraded, it was truly a very memorable experience and got lucky at this Hotel🙏 It was very pleasant and memorable to stay 10 days at this Hotel because all the Hotel Staff were very Friendly and always ready to help anytime. Highly recommend for Family and friends to stay here.
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3 people find it helpful
Accommodation's Reply
20 Dec 2024
Dear Valued Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience of staying with us for 10 days. Your very positive comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 55 week(s) ago
The hotel staff is very friendly and helpful in everything. Starting from the reception, the staff in the restaurant to the cleaning service and security are very quick to help. If you come to Bali, you will definitely stay here and will recommend it to your family and friends to stay here. Hopefully the hotel staff will always be like this, never change, okay?
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4 people find it helpful
Accommodation's Reply
20 Dec 2024
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments stating that our hotel team is very friendly, and recommending our hotel, all your comments are very valuable for us to always be able to improve the quality and quality of our services. Should you need any other assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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Asmanoveta
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 56 week(s) ago
I stayed for 2 nights with my parents. The location is perfect for me, even though the traffic was bad 😂, I like the bedroom, it was incredibly spacious and spotlessly clean, and the breakfast menu offered not many options and the taste, to be honest, it was just so-so! Anyway, thank you and I will still consider staying there again next time 😁
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Accommodation's Reply
10 Dec 2024
Dear Asmanoveta, I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali We are very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments which specially mention taste of breakfast to my Food and beverage team as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana Putra Hotel Manager
A***A
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 64 week(s) ago
Thank you for your service. Good.
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Accommodation's Reply
18 Oct 2024
Dear Valued Guest. We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your experience with us. Your comments are very valuable for us to always be able to improve the quality and standard of our services. Should you need any further assistance, please do not hesitate to contact us again. We look forward to your next visit to Swiss Belexpress Kuta, Bali. Best regards, ib sedana Putra. Hotel Manager.
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