Dear Mr. Mahi, It is with pleasure that we, Santika Radial Palembang Hotel, would like to inform you that, first of all, we would like to thank you for sharing your experience at Santika Radial Palembang Hotel. We are pleased to hear that you were satisfied with the facilities, excellent location, and service of Santika Radial Palembang Hotel. Providing overall comfort to our guests is our vision and mission in serving you. We welcome your feedback and suggestions to improve the quality of our services and facilities in order to welcome you on your next visit. Sincerely, The Management Team, Santika Radial Palembang Hotel