8.6
Very Good

From 2,998 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about favehotel Sudirman Bojonegoro
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Staff Friendliness (34)
Distance to City Center (32)
Hotel Area (28)
Room Space (27)
Surroundings (26)
Ambiance (26)
Bedroom (26)
Accessibility (25)
Bathroom (25)
Taste (19)
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Traveler Reviews favehotel Sudirman Bojonegoro

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Customer reviews
Andreas
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 day(s) ago

Friendly staff. Ample parking. Find food nearby & lots of choices.
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J***A
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 day(s) ago

The towels are clean but dull white, sometimes there is no mat in the bathroom, insects (ants and cockroaches) are the only drawbacks, other than that the bed is comfortable, the place is nice, the staff is friendly, the food is delicious, the location is strategic,
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1 people find it helpful

K***n
icon-origin-TRAVELOKA

8.4

/10

Reviewed 6 day(s) ago

The hotel staff was friendly, but the old toilet was a bit broken and there was no coffee in the room.
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Arie Y.
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Leisure
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8.5

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and the service is good, it's just that now there is no hot water in the superior room, the children are already enthusiastic about bringing pop mie snacks. For all is good 👍
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Accommodation's Reply
17 Apr 2025
Dear Mr. Arie Y. Thank you very much for choosing favehotel Sudirman Bojonegoro. We greatly appreciate your wonderful review and rating. We are glad that you gave us your feedback regarding the water heater for the superior type, we did not set it up, but as a replacement, we have prepared a hot and cold water dispenser in each room corridor that can be taken for free. Thank you for your advice and input, our staff will be happy to read what you have written. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. Your advice to us is very useful for improving the service or product that we will provide to our guests in the future. So thank you for your kind words and we look forward to seeing you again. Sincerely, Lukman Affandi Cluster Front Office Manager
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CITRA K.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, the room is very clean but unfortunately for the superior type there is no water heater so it's better to choose the deluxe. The food is delicious. Next time I go to Bojonegoro, I'll order this.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Citra K. Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
Nugroho D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The room is spacious and clean, unfortunately there are still yellow stains on the sheets, I don't know what they are from, the curtains should be made with 2 layers so they can be opened during the day to increase lighting without having to be seen from outside.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Nugroho D. A. Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are confident that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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S***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

friendly and very helpful for users
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Accommodation's Reply
11 Apr 2025
Dear Mrs./ Mr. S***l you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
Ainur R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Suitable, friendly staff, the best in short.
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Accommodation's Reply
11 Apr 2025
Dear Mrs./ Mr. Ainur R. you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
D***g
icon-Staycation
Staycation
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6.3

/10

Reviewed 3 week(s) ago

As time goes by, the service and facilities are getting worse, especially the towels which are of unclear colors.
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Accommodation's Reply
11 Apr 2025
Dear Ms./Mr. D*g Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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J***t
icon-Transit
Transit
icon-origin-TRAVELOKA

8.4

/10

Reviewed 3 week(s) ago

transit trip stopover 1 night during Eid homecoming. check-in time was already at 19.30. got room number 700 (the room condition at the end). TV condition was broken, information from FO would be installed/replaced by the technician but never came until Check out. Please fix it immediately if it is broken. bathroom mat was not available but after asking it was given. hotel slippers were not available. AC was cold. Drinking water was provided in glass bottles that were refilled in a dispenser located near the elevator. There are 2 elevators but 1 is sometimes out of service and sometimes can (worried about being locked in the elevator). please pay attention to the elevator maintenance. security service is friendly and helpful when the parking lot is full. parking lot is available across from the hotel. many food vendors around the hotel. Thank you.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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Riandini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 4 week(s) ago

Every time I go home I stay here, the price is okay, it's pretty clean, but sometimes I get bad towels, dirty blankets. It happened on the first night. I stayed for 3 nights, luckily the next day I could get new and good towels, and a clean and good blanket.
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Accommodation's Reply
11 Apr 2025
Dear Mrs. Riandini A. Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are confident that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

The reception should be friendlier, still less friendly than the security. Then please add a sign paper on the room door next time, to be cleaned or not, so customers are more comfortable. Thanks Fave. Overall satisfied.
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. R*a Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are confident that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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Dhimas W.
icon-origin-TRAVELOKA

5.6

/10

Reviewed 4 week(s) ago

I stayed 2 nights at this hotel for Eid in Bojonegoro, when I first entered there was no bathroom mat, I asked the housekeeping and they said it would be delivered, 1 hour later I called the reception to ask and they answered that the mat was finished, and until 16.00 (I checked in at 14.00) it still hadn't arrived, and even worse when I was going to return to the hotel at 19.30, all access to the hotel was closed because there was a takbiran, what I regret is why the hotel didn't provide any information regarding this closure and when I called the hotel to ask about this, they answered that several guests were informed, why weren't all guests informed when checking in, so that we could predict when to return to the hotel, and the hotel staff also said that there was only access to exit the hotel, there was none to enter, and until I wrote this at 21.30 I was still stuck on the road because there was no access to enter the hotel, and there was no solution from the hotel, hopefully in the future there will be coordination between the hotel and the local government so that there will be no misses fatal coordination like this again
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Accommodation's Reply
11 Apr 2025
Dear Mr. Dhimas Wicaksana Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same thing will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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herry h.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Good choice, good facilities, good price.

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Accommodation's Reply
01 Apr 2025
Dear Mr. Herry H Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Nice hotel, very comfortable and highly recommended.
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Accommodation's Reply
01 Apr 2025
Dear Mrs. / Mr. A***i Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
r***y
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 week(s) ago

Friendly staff, good location. Clean area, both room, bathroom, and hotel area.
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Accommodation's Reply
01 Apr 2025
Dear Mrs./ Mr.R***y Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
C***s
icon-origin-TRAVELOKA

6.6

/10

Reviewed 6 week(s) ago

Please pay attention to the hotel, I have stayed here many times! Yesterday I stayed in a small room, this is not like usual! Please fix it.
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Accommodation's Reply
01 Apr 2025
Dear Mrs. / Mr. C*s Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi Cluster Front Office Manager
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Andhi C. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

The car park is not spacious enough, but other than that it is good.
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Accommodation's Reply
22 Mar 2025
Dear Mr./Mrs. Andhi C. N, Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are sad and apologize for the inconvenience caused. Your positive review is very useful for us. We must provide the best service and products to all our guests and visitors to the level of "pleasant and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi. Cluster Front Office Manager
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A***A
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 6 week(s) ago

The shuttle service costs 100 thousand from the station, the towels and blankets need to be replaced with new ones, the surrounding environment is comfortable, there are quite a lot of culinary options and if you want to enter the hotel there is a place of worship (Langar/Mushola).
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1 people find it helpful

Accommodation's Reply
20 Mar 2025
Dear Ms./Mr. A*A. Thank you very much for choosing favehotel Sudirman Bojonegoro. My team and I are saddened and apologize for the inconvenience caused. Your positive review is very valuable to us. Prompt and appropriate corrective actions have been taken to ensure that the same will NOT happen in the future. We must provide the best service and products to all our guests and visitors to the level of "delightful and memorable" experience. We cannot go back to the past but we are sure that we can do better for the future. We hope to have another opportunity to welcome you again on your next visit in the near future. Best regards, Lukman Affandi. Cluster Front Office Manager
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A***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 7 week(s) ago

Nice hotel in the city center and close to everything
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Accommodation's Reply
17 Mar 2025
Dear Mrs. / Mr. A***a Thank you very much for choosing favehotel Sudirman Bojonegoro. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
Number of reviews per page
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