Overall Ratings & Reviews JW Marriott Hotel Jakarta

Ambiance/Facilities: 10/10. Food: 10/10. Staff Assistance: 10/10. Highlights: 10/10. Price: 10/10. Location: 10/10

Friendly staff, satisfying breakfast, complete facilities.

Hotel room is very cozy and wide space, foods and breakfast are delicious and recommended, only hotel receptionist was slower & too long to prepare administrative hotel room when I was firstly check-in, need to fix this in the future

security is too tight....they use sniffer dogs too..it's scary too..over all it's nice..it's just that the swimming pool is really small

I really like staying at Marriott, the food is delicious, not failed, the taste is just right, because there are 5-star hotels with B-quality food.. but Marriott doesn't have friendly staff, okay facilities.. for cleanliness, it should be improved again, because the swimming pool and playground areas are a bit less clean, thanks..

Very nice hotel to stay. All staff are nice and friendly, very good food.

The staff is friendly, the food is delicious, the rooms are neat

Humble staff, clean room, and delicious food.

Semua karyawan sangat ramah. Kamar bersih. Hal yang minus:- Saluran TV sangat terbatas.- Tidak ada colokan charger USB.- Kolam renang sangat kecil.- Makanan rasanya sangat kurang untuk hotel sekelas jw marriot.- Penunjuk arah menuju Hotel sangat minim, sehingga saya harus bertanya dahulu untuk ke lobby hotel lewat mana.

Complete food, comfortable rooms. Friendly employees. Only the security smiled expensively, especially at the car entrance gate to the hotel area, maybe I was mistaken for a grab driver.

Thank you for the excellent service of all hotel staff. And thank you for the birthday cake. Really really. It really gave me an incredibly pleasant surprise. Who is having a birthday. Maintain what is good and even improve it. My suggestion is to park at B2. Please don't lock the door when customers check out because I have difficulty getting out. Thank You

Strategic location only breakfast is not as complete as 5 stars.

Very nice hotel to stay! 👍 For sure will be back again someday:).

The room clean but still show old fashiom furnished. The wall charger must repair because often loosen.

Perfect and as expected. Overall we have a great experience.

The best service with spacious rooms and classic models. Complete breakfast and super fast check-in process. The receptionist is very polite. The hotel crew is very helpful and friendly.

All hotel staffs were curtious, helpful, and professional. Room was clean, from air cond to bathroom all works well. Food do not disappoint. Very satisfying stay.

Just 5 star! Awesome experience.

The room is spacious, the breakfast is great. Anyway, great 👍.

It doesn't reflect 5 stars, how about the room, the food is a bit lacking in taste.