Overall Ratings & Reviews La Lisa Hotel Surabaya

The hotel staff is friendly and fast. Not far from the city center.

The breakfast menu is small and takes a long time to finish. It tastes lacking. The side dishes are only eggs, boiled, fried, balado. There was no chicken menu for 2 days there, only eggs were on the menu.

Strategic location, breakfast is less varied, especially the choice of heavy meals.

The hotel is comfortable, the room is clean, smells good, the AC is cool, the hot water is smooth, the breakfast is quite good minus the limited car parking space.

I found out about this hotel from a friend, the second time I stayed here, it was still the same, clean rooms, complete facilities, good service, friendly staff, even during breakfast there was a complaint about the cutlery, the staff immediately replaced it & apologized. Highly recommended to come back again! 👍

It's good. Comfortable. Even more improved, the swimming pool for children is upgraded again.

The staff is very responsive and serves very well even during the high season of Eid holidays. The taste of the hotel food (breakfast) is very good, but could be more varied. The room is comfortable.

Nice for staycation in the cities.

Great room's ambience with a great location near the city center.

The hotel staff is very friendly and helpful during service, the hotel atmosphere is comfortable and quiet, as well as clean, and the facilities are quite complete.

friendly and quite helpful, clean

I stayed on the 8th floor, at night my sleep was disturbed/disturbed by the voices of the couple next door & the room smelled a bit like sewer water. Please add a dining table for breakfast, the menu is quite good.

The hotel is clean, the rooms are clean and tidy, the concept is modern minimalist which makes it comfortable, the swimming pool is clean and well-maintained, the children are comfortable. It's just that the food is less varied and limited 🫢🫢

The best place for a staycation in Surabaya City with family

Awesome hotel. Cleanliness, room design, comfort can be found in this hotel. Only the food is not very varied. Overall very good

The staff is friendly, the bathroom and bed are also clean, worth it👍🏻

nice and clean comfortable room sleep well and good employee service

The Grand Superior room is unique, that's what attracted me. In terms of taste, the breakfast is delicious.

The food is not bad for a good room according to the price.

The staff is fine, but there is a lack of communication. I asked what time breakfast starts, the receptionist answered that it is ready at 6.30-6.30. At 6.30 I went to the restaurant, there was no one there, there was no food or drink at all, even though I had to eat at that time because I was taking medication, and it turned out that their restaurant for the day I stayed did not provide breakfast at the restaurant but rather ordered it to be delivered to each room, but I as a guest was not informed, and had to wait another hour for food to be made.