Grand Aquilla ARTOTEL Suites
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Overall Ratings & Reviews Grand Aquilla ARTOTEL Suites
Traveloka (1.689)
8,4
Very Good
From 1.689 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,2
Location
8,7
Service and Facilites
8,6
People often mention about Grand Aquilla ARTOTEL Suites
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Staff Friendliness (13)
Room Space (13)
Bedroom (13)
Distance to City Center (12)
Bathroom (12)
Variety (11)
Accessibility (10)
Check-in/out Time (10)
Ambiance (10)
Hotel Area (10)
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Traveler Reviews Grand Aquilla ARTOTEL Suites
Number of reviews per page
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40
Customer reviews
R***n
6,9
/10
Reviewed 32 week(s) ago
Unfortunately the room cleanliness is not optimal.
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O***s
Staycation
9,1
/10
Reviewed 32 week(s) ago
reaching this hotel is quite easy, close to the Pasteur toll exit, the lobby is quite spacious, check-in and check-out times are not long, at this hotel the receptionists are all 4 men ... how come ... there are no women ..
the room is very good, very clean too, there is a Nakamici sound bar stand if you want to listen to music via Bluetooth, it's also okay, soundproofing makes sleeping more comfortable ... the food is just standard, not very varied ... the protein composition is less than expected
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henry t. d.
Leisure
10,0
/10
Reviewed 32 week(s) ago
classic hotel in the Pasteur area, very clean rooms and very spacious car park, welcome drink also includes fried snacks, breakfast could be more varied, thank you
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KH
Kripsi H.
10,0
/10
Reviewed 35 week(s) ago
Large classic hotel, spacious parking, large lobby, and large quality rooms with quality items, clean and spacious pool and yard..
delicious and varied food
stayed April 26-27..room 515..comfortable and soundproof
suggestion, maybe a children's pool playground can be made because now the concept of a family hotel that children like will definitely ask their parents to come back..
and also hope to be given more fragrance when guests arrive in the room area, hallway and elevator
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+5
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O***e
Leisure
8,5
/10
Reviewed 37 week(s) ago
The staff is very friendly, the rooms are clean and spacious, the breakfast is delicious and has lots of choices.
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A***n
9,1
/10
Reviewed 38 week(s) ago
An old hotel. Still decent. Only details such as the torn and worn waitress uniforms need attention. Hopefully the management can maintain the condition of the hotel and its workers and provide better promotions.
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N***y
Staycation
10,0
/10
Reviewed 39 week(s) ago
An old hotel that still has complete facilities that are very well maintained, the staff is friendly, the food is complete and delicious. Thank you to Mrs. Martha who greeted us with a smile and served us during breakfast. I definitely want to come back to stay here again
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RI
Riska I.
Leisure
9,7
/10
Reviewed 44 week(s) ago
It was really fun staying here, everything was comfortable, the swimming pool was also nice, hopefully there will be an opportunity to vacation here again.
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2 people find it helpful
I***a
Transit
10,0
/10
Reviewed 50 week(s) ago
When we first arrived it was already midnight, the receptionist was still serving us, after that we entered a fairly comfortable room, the next day we had breakfast at the restaurant,,, thank God there were lots of varied and delicious foods so we didn't have to look outside the hotel,,, it was comfortable 👍🏻
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1 people find it helpful
G***t
10,0
/10
Reviewed 57 week(s) ago
The room is big and clean. Tiring work can be overcome with comfortable sleep. The hotel is quiet but comfortable, the food is also varied. The hotel is full of plants and flowers. I had time to ask the gardener but because I checked out late the day before so I didn't meet the gardener. Hopefully I can come back again
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3 people find it helpful
Irma R.
Business
8,5
/10
Reviewed 57 week(s) ago
Old hotel, but still comfy, the only problem is the traffic jam, you have to turn around at the Pasteur red light 😅
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d***i
Staycation
6,7
/10
Reviewed 61 week(s) ago
For a 4-star hotel with a fairly high accommodation price, I think this is far from worth it compared to other accommodations with prices much lower than this but with better facilities and a more varied breakfast menu, the service is also very unfortunate.
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2 people find it helpful
Ditta D.
Leisure
10,0
/10
Reviewed 62 week(s) ago
Grand Aquila is a family favorite hotel when vacationing in Bandung. It feels like having a private swimming pool and playground. The rooms are also clean and tidy. Only 🛁 it is a bit difficult for seniors to take a shower because of the height.
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+5
2 people find it helpful
R***a
Leisure
9,1
/10
Reviewed 74 week(s) ago
The staff is friendly, but there are not many variations on the menu. But the food is delicious.
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2 people find it helpful
Hendi
5,2
/10
Reviewed 74 week(s) ago
Scary hotel. 4 4 * service and accommodation 2. Old hotel. Traveloka please review regularly.
4 people find it helpful
DS
Deti S. B.
Staycation
10,0
/10
Reviewed 75 week(s) ago
The hotel is clean, nice, the staff are friendly. Comfortable to rest here, everywhere is close. TikTokers say it's horror. Thank God, it's safe, there's nothing wrong with it. The TikToker just wants to kill his employees' livelihoods. Anyway, next time I'll stay here again.
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2 people find it helpful
Guest
8,7
/10
Reviewed 75 week(s) ago
Hotel location is strategis and near to toll, old room but clean. Few visitors come to this hotel, I don't know.
1 people find it helpful
Guest
10,0
/10
Reviewed 79 week(s) ago
Classic hotel, clean, okay food, good service.
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3 people find it helpful
NA
Niar A. w.
Staycation
10,0
/10
Reviewed 83 week(s) ago
There is a VT on TikTok who gave a negative review about this hotel, that is completely inappropriate, guys. This hotel is really well-maintained and very clean, comfortable, neat, and well-arranged. The food is also delicious. Hopefully this hotel can continue to survive amidst the competition of hotels around it. Marketing must be able to work more optimally, because it would be a shame if a hotel as comfortable as that was not as crowded as the hotels around it 🤗.
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7 people find it helpful
Accommodation's Reply
03 Jun 2024
Hello Ma'am/Sir. Thank you for taking the time to provide a very positive review about your experience at Grand Aquila Hotel Bandung and confirm that the negative review about our hotel at one of the VTs on TikTok is unsubstantiated. We are happy to know that you enjoyed our service, the comfort of the hotel facilities and the friendliness of our staff. Thank you once again for your positive reviews, support, prayers and input, this means a lot to us. We look forward to welcoming you back. Warm Regards, Grand Aquila Hotel Bandung.
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I***y
Staycation
10,0
/10
Reviewed 83 week(s) ago
The room is really good, big, clean, the bed is also a really good size. The staff is friendly and provides the best service.
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3 people find it helpful
Accommodation's Reply
03 Jun 2024
Hello Mr/Mrs I*y, Thank you for taking the time to provide a very positive review about your experience at Grand Aquila Hotel Bandung. We are happy to know that you enjoyed our service, the comfort of the hotel facilities and the friendliness of our staff. Just apologize to Mr/Mrs I*y for changing the attached room photo included in the review, because the room photo is not at the Grand Aquila Hotel Bandung. Thank you again for your positive review, it means a lot to us. We look forward to welcoming you back. Warm Regards, Grand Aquila Hotel Bandung.
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Number of reviews per page
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