Traveloka (9,942)
8.7
Very Good
From 9,942 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
9.0
Service and Facilites
8.7
People often mention about Ashley Wahid Hasyim Jakarta
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Distance to City Center (123)
Staff Friendliness (122)
Bedroom (111)
Accessibility (110)
Ambiance (108)
Surroundings (104)
Hotel Area (104)
Bathroom (102)
Taste (101)
Check-in/out Time (88)
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Traveler Reviews Ashley Wahid Hasyim Jakarta
Number of reviews per page
20
40
Customer reviews
U***s
Business
10.0
/10
Reviewed 3 day(s) ago
Very friendly staff, flexible check out time, fragrant and clean hotel, if the variety of food for breakfast in the hotel restaurant is increased it will be even more perfect, success Ashley!
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Accommodation's Reply
23 Apr 2025
Dear Guest, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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Rizal
Leisure
10.0
/10
Reviewed 1 week(s) ago
The check in and check out process was fast and thank you to Ms. Saskia who has provided the best service and upgraded our room to a higher level. The location is close to the city center and there are many culinary snacks around the hotel.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. Rizal F, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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Krisman S.
Business
9.6
/10
Reviewed 2 week(s) ago
Overall it's nice for me. Quiet and clean. The lobby smells nice.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
. Dear Mr./Mrs. Krisman S. Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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F***y
Leisure
10.0
/10
Reviewed 2 week(s) ago
I was helped by Ichsan and Vicky during check-in and they were really friendly and helpful. I felt special being assisted by them, it's felt like a 5-star service during the stay because of them.
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Accommodation's Reply
23 Apr 2025
Dear Valuable Guest,
Warm greetings from Ashley Jakarta Wahid .
We appreciate for the review that has given and happy to know your delightful experience with us.
We’re always happy to welcome you back here.
Sincerely,
Raynatha Ticoalu
Hotel Manager
mi
muhamad i. m.
Leisure
9.7
/10
Reviewed 2 week(s) ago
always nice to stay at ashley wahid hasyim😁👍
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Accommodation's Reply
15 Apr 2025
. Dear Mr./Mrs. Muhamad IM Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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Y***y
Staycation
9.4
/10
Reviewed 2 week(s) ago
The hotel location is okay, clean, but the breakfast menu is not too varied for a 4-star hotel in my opinion. Because I have previously stayed at a 3-star hotel, the menu was more varied with the same location in Jakarta.
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Thank you for taking the time to provide a very meaningful review and feedback for us. We are pleased to know that you are satisfied with the hotel location and the cleanliness of the room. We also noted your feedback regarding the variety of breakfast menu. We apologize if it has not met your expectations, especially as a 4-star hotel. We will immediately convey your feedback to the relevant team for evaluation and improvement in the future. We look forward to welcoming you back on your next visit with a better experience. Warm regards, Raynatha Ticoalu. Hotel Manager
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N
Nirmawati
10.0
/10
Reviewed 2 week(s) ago
The room is clean, the lobby smells good, the view is beautiful and the staff are friendly, especially Ms. Alifah.
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Accommodation's Reply
15 Apr 2025
. Dear Mr./Mrs. Nirmawati, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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HL
Husban L.
10.0
/10
Reviewed 2 week(s) ago
When I go to Jakarta, I always come here as a regular. The service is very good, especially the reception staff, An. Alifah.
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Accommodation's Reply
15 Apr 2025
. Dear Mr./Mrs. Husban L. Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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D***i
8.8
/10
Reviewed 2 week(s) ago
The hotel is comfortable, the service is good
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Accommodation's Reply
11 Apr 2025
Dear Guest, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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A***d
9.0
/10
Reviewed 3 week(s) ago
Our 3rd stay at this hotel. Vicky and the other girl at the Front Desk, also the lobby security were so friendly and professional. Variety at breakfast needs to be improved. More important is the service at the restaurant, it was not hospitable since the 1st stay.
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Accommodation's Reply
08 Apr 2025
Dear Valuable Guest,
Thank you for your wonderful review. We are pleased to learn that you have an enjoyable stay with us. I would like to share your happiness with my team as we take pride in providing good service and hospitality.
Thank you again for your stay and review. We would be honored to welcome you again in the future !
With much appreciation,
Raynatha Ticoalu
Hotel Manager
J***k
10.0
/10
Reviewed 3 week(s) ago
Thanks to staff Saskia for helping me through check-in.
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Accommodation's Reply
08 Apr 2025
Dear Valuable Guest,
Thank you for your wonderful review. We are pleased to learn that you have an enjoyable stay with us. I would like to share your happiness with my team as we take pride in providing good service and hospitality.
Thank you again for your stay and review. We would be honored to welcome you again in the future !
With much appreciation,
Raynatha Ticoalu
Hotel Manager
HAYATULLAH H.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Thank you Mas Esron for helping me a lot during my stay. I got a room next to my child.
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. Haysim, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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HAYATULLAH H.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Thank you, Mr. Esron and Ms. Cindy, for making the experience more enjoyable.
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. Hayatullah H, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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F***i
Staycation
9.7
/10
Reviewed 3 week(s) ago
I have stayed here several times and have always been satisfied, from the lobby to the room it smells good, there is free laundry, coincidentally when I stayed there were Mbak Saskia and Mbak Cindy who were on standby and helped with a free upgrade to a larger room, thank you ❤.
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Accommodation's Reply
08 Apr 2025
. Dear Guest, Thank you for the positive review you have given regarding your stay experience at our hotel. It is an honor for our team to be able to provide the best quality of service and facilities for you. I and all the staff look forward to your next visit. Warm Regards. Raynatha Ticoalu. Hotel Manager.
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M
Marzuki
10.0
/10
Reviewed 3 week(s) ago
hotel with clean rooms and very good staff service.. the location is also strategic near the mall and can bring family for a walk. previously I would like to thank Mba Alifah for the service provided very good..
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. Marzuki, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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v
veronica
Staycation
10.0
/10
Reviewed 3 week(s) ago
It was very comfortable staying at Ashley. The kids were also very happy.
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Accommodation's Reply
08 Apr 2025
Dear Mr./Mrs. Veronica. Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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T***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
the hotel staff is very friendly. the facilities are very good. there is free laundry.. the best.. will be a favorite place to stay in Jakarta.
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Accommodation's Reply
05 Apr 2025
Dear Guest, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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ES
Edi S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The FO is very friendly, whose name is Riski or Rifki, I forgot...whose house is in Depok. Our room was originally small, but the staff replaced it with a larger one without paying any additional fees. The room was clean and the bathroom was also clean. Suggestion: If possible, the toilet tissue that is half left should be given new tissue in the bathroom.
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. Edi S, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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R***N
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and helpful with the check-in process, the food is quite varied and the taste is quite good
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Accommodation's Reply
05 Apr 2025
Dear Guest, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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R***y
Leisure
8.7
/10
Reviewed 3 week(s) ago
the staff is friendly.
when checking in assisted by mas Esron and mbak Cindy
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Accommodation's Reply
05 Apr 2025
Dear Guest, Thank you for your positive review of Hotel Ashley Wahid Hasyim Jakarta. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. We will use your review as motivation to continue providing the best service and facilities for every guest. I hope to serve you again and provide a pleasant experience during your stay at Hotel Ashley Wahid Hayim Jakarta. Warm Regards, Raynatha Ticoalu. Hotel Manager.
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Number of reviews per page
20
40
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