Overall Ratings & Reviews Superstar Hotel Dumai

Good and close to places to eat.

nice and clean..suitable for vacation

nice and clean. suitable for vacation, affordable price

very steady and cool, service is ok, cleanliness is also ok

Kamar kecil, menu sarapan kurang.

For the receptionist, the service was not satisfactory. The bathroom water was turned off and the drain was clogged because it was not cleaned of hair residue.

Ok, in general terms it's ok and acceptable.

Recommended😍😍. Cocok buat staycation

The price is expensive, but facilities like lodging are 150 👌.

Easy access to everywhere.

The rooms are like boarding houses, most of them sell themselves.

For the lobby, it's hot, considering the hot weather in Dumai, the lobby should be cold, the deluxe room is spacious, but unfortunately when you first enter, all the dust looks like it hasn't been inhabited for a long time, starting from the kettle for hot water, dirty bed sheets with lots of spots & musty smelling pillows. The room key had to be charged several times and every time it wanted to go up. The food is delicious, hopefully it can continue to be improved ❤.

Saya lumayan menikmati layanan di hotel ini

The rooms are just right, not too narrow, the facilities are good and snacks are provided too, the service and food are cheap and delicious. hot water have to wait a little longer. Overall good.

Clean rooms, good service, comfortable and another time to stay again.

The hot water is not alive, the towels smell musty, the sheets are itchy.

For the standard type room is too narrow and can also spray, pillowcases, blankets that are not suitable for use, butek and many yellow stains, room aroma is also not fresh, the bathroom issued a bad odor as well.

The hotel is comfortable, the water is good, the hotel facilities are also good.

Good, free shuttle bus to the port. Very recommended 👏👏

Cool, comfortable, clean and friendly staff. Can be helped early check-in too.