Nothing to complain about, the support staff were very helpful, and it's very close to the airport.

The rooms were old and worn, the towels and bedsheets were old and stained.

A 3-star hotel with standards worse than a guesthouse.

The room was nice and spacious; I'm planning to come back.

The room is clean and tidy, airy, and has a view of Hoang Van Thu Park.

A terrible experience. I was on the ground floor (like a basement). The moment I opened the door, I was greeted by a musty, damp smell; there was a dead cockroach that hadn't been cleaned up. There was no hairdryer, the room was dusty and dirty, lacking many amenities, and it was incredibly cramped (nothing like the pictures the hotel posted). In the middle of the night, someone kept banging loudly on my door. Aside from being near the airport, everything else was awful!

The bed sheets are very dirty, with lots of hair and dust. The room light is broken, not cleaned, ...

Very bad. Old room, ugly, not clean. After looking at the room, I checked out. Waste of money.

Oh, I've never been to a hotel as bad as this one. The bathroom was dirty. The shower faucet broke. While I was taking a shower, the water ran out and I froze to death. The bed sheets didn't feel clean. The room wasn't soundproofed. The cars were noisy, and at 11-12am they were still talking loudly, I couldn't sleep. Early in the morning, the owner woke me up loudly, just like in a boarding house. It was really scary.

I booked a room near the airport because I was arriving late at night from Beijing. However, when I arrived at 2:00 AM, I was unexpectedly transferred to a different hotel without any prior notification by email or message. When I checked in, the room conditions were unacceptable: 1. The room was dirty – the floor was unclean, the furniture had dust, and there was an unpleasant damp smell. 2. The bedding was dirty and stained, and the overall quality was very poor. 3. The bathroom water was dirty, with a yellowish color, which was extremely concerning and unhygienic. This experience was far below expectations and caused me significant discomfort after a long international flight. I request that you review this issue and provide an appropriate explanation and compensation for the inconvenience caused.

Friendly and enthusiastic staff, close to the airport

Friendly staff, ok room near airport, good price

Dirty room, dust on the table, old guests' drinks not cleaned. Generally unhygienic.

Need to improve new blanket and pillow as it looks a bit old even after washing clean

The hotel is a bit old, there are no lights in the hallway but after giving feedback, they accepted and turned them on, the room furniture is not comfortable, the cleaning is dirty. And the biggest minus point is that there is no hot water for bathing. The biggest advantage of this hotel is that the staff is very enthusiastic and friendly. They help and listen to customers' opinions very well, and have a warm service attitude regardless of the time. I am very satisfied with the staff here.

The room is not as clean as the picture, the facilities are missing.

Friendly people - reasonable price - clean.

The hotel is probably quite old so it's a bit old, the hallways between floors should be lit because it's very dark. The architecture and style are quite European so I like it. The room I booked has a balcony overlooking the park and the airport so it's quite chill. Regarding hygiene, I hope the hotel will clean and tidy up a bit more carefully, because if you don't wear slippers on the floor, your feet will feel sticky :( and the dressing table or other tables still have food stains or items from previous guests :( there are some broken light bulbs so I hope the hotel will check them again, in general it's still okay and I hope the hotel will check everything carefully so that future customers can have a better experience. Talking about the price here, it's also reasonable according to the conditions.

I booked in advance and when I arrived, the receptionist gave me a room in the basement parking lot, dirty and smelled musty. There were cockroaches in the room. It was terrible and horrible. I couldn’t check in and left even though I had paid. Very bad experience.

nice room - reasonable price - good attitude with customers