8.8
Very Good

From 40 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.9

Location

8.7

Service and Facilites

9.1

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Traveler Reviews Origin Ubud

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40
Customer reviews
A***n
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9.7

/10

Reviewed 2 week(s) ago

We checked in at midnight, but the reception staff served us well. The room was clean, the layout and design of the room were nice, the breakfast was also okay, the swimming pool was clean and the chlorine was not too strong. Very suitable for slow living. But unfortunately for the valley villa it is not very private because the outdoor area is visible from other accommodations across the cliff.
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Sarah E. M.
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8.5

/10

Reviewed 72 week(s) ago

Really like it 😍 the service is really top. Gojek orders and other things can be delivered to the room. If you need anything, just WA and you'll be very quick. The interior and exterior design is super cool. I really like it. You can also request late check out. Anyway, the service is number 1 👏🏻 will definitely come back again. One day here is not enough.
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Rizky S. A.
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8.8

/10

Reviewed 156 week(s) ago

If you're with little kids, this is a perfect place for your vacation. Everything was designed to be safe for kids, including where they put the electrical sockets. They set up a tent full of toys too, even tho most of them are not working. Our kids loved this place! They also have an impressive service; They bring your food in if you order online, and deliver coffee to your room. We also left some things after check out and they kept them for us. However, the smell of smoke from mosquito repellent they put inside the room every day, was bothering us. We also had a problem with the wooden patio on the back porch, which was broken and almost hurt my husband - since then we're very concerned to let the kids out to the tent or pool. We recommend you have your own vehicle if you want to stay in this villa. It's somehow within walking distance from the centre, but not if you're with the kids, and they don't provide a free shuttle. Having your own vehicle also help you to go around for breakfast or dinner, since they also don't provide a restaurant and breakfast for guests. Basically, it's a nice place to stay, but you need to do most of the things by yourself.
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Ni Putu W. R.
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8.5

/10

Reviewed 165 week(s) ago

The place is good in the middle of ubud, access to restaurants and minimarkets close by. The staff is very friendly and responsive. I give 5 stars just out of respect for the staff who are very friendly and responsive. If the service was bad I would probably give 3 stars. The rooms are very nice but there are a few things to consider. 1. The full body glass in villa 4 has a defect stain. 2. There is only 1 trash can in the toilet. 3. For local people staying here, there is no washer in the toilet closet to rinse. So there is only a toilet and the cubicle is separate from the shower, btw I forgot to take a photo. 4. For breakfast, I think the breakfast is normal with the price of the room I rented. I can get a big breakfast in the villa next door for the same room price.
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Accommodation's Reply
11 Mar 2022
Dear Ibu Ni Putu, Thank you in advance for choosing our villa as your vacation spot while in Ubud, it is very pleasant to read your review regarding the services of our staff. Regarding some of your input, we will follow up with us and make improvements. If next time you want to have a vacation in the Ubud area, we are happy to show you the improvements we have made and we are happy to accommodate you. Thank you and have a nice weekend. Warm regards, Origin Ubud Team
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irfan
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8.5

/10

Reviewed 169 week(s) ago

Clean and peaceful place for stay with your couple and nice place for honeymoon too. The receptionist very kind and fast respon for our complaint.

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Accommodation's Reply
09 Feb 2022
Dear Irfan, Thank you for your stay with us while you in Ubud. It's nice to hear your feed back about our property and we also really appreciate to hear your positive feedback about our fast response following up your complaint, we will share this with our team member to give appreciation for their performance to exceed guest satisfaction. Thank you and we look forward for your next visit to Ubud and stay with us in the future. Kind regards, Bayu Permana Origin Ubud Manager
Gst A. V.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 173 week(s) ago

Very disappointed, want to have breakfast to make warm water but when I open the kettle the water heater smells very bad there are former egg noodles, then in the toilet in the closet there are lots of worms. Please the staff pay more attention to cleanliness.
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1 people find it helpful

Reza S. P.
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9.7

/10

Reviewed 177 week(s) ago

The place is very nice, and very comfortable.
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1 people find it helpful

Susanty
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9.7

/10

Reviewed 205 week(s) ago

love the strategic location, great service, they provide shampoo and body wash generously, everything is great. thank you so much, surely will recommend this hotel.

1 people find it helpful

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Martin C.
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9.7

/10

Reviewed 217 week(s) ago

Superb!! Easy to find, friendly and helpful staffs, clean and tidy villas, serene surroundings. Perfect for families or even honeymoon. Highly recommended!!

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made m. w.
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9.1

/10

Reviewed 224 week(s) ago

Staying at Origin Ubud was very pleasant, the staff were friendly and helpful. The rooms were clean and super comfortable, and the atmosphere was quiet too. Room facilities are quite complete, it's just that in the room there are no tissues and trash cans provided.
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2 people find it helpful

Devina D. O.
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4.8

/10

Reviewed 226 week(s) ago

Bad experience. We booked for two nights already and directly deciding to move when we first came to the room. The room and bathroom were very dirty, small parking space, and when we ask for the refund, the management was uncontactable. Very unpleasant experience

3 people find it helpful

Tri W.
icon-Romantic
Romantic
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10.0

/10

Reviewed 283 week(s) ago

Modern villa design with good architectural details and good maintenance of the building. Quiet atmosphere not far from the Ubud market can get free bicycle loans and free shuttle shuttle to downtown. Villa is highly recommended it's not enough day to enjoy this villa.
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Jane V. T.
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Romantic
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9.1

/10

Reviewed 360 week(s) ago

Great service at all, have a good view and ambience, the food so yummy. But, AC inside the room not so cool, maybe because room inside big enough. Overall i love origin ubud, and origin serve great services ♥️

9 people find it helpful

Nida
icon-Romantic
Romantic
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9.7

/10

Reviewed 360 week(s) ago

Perfectly private and cozy private pool villas at the secluded and quiet Petulu area that's surprisingly very close to the city centre. The hammocks overlooking the private pool is so comfortable. The dining area is separated in another section of the villa that you can use as another sleeping or common space. The sliding glass doors opens wide for a great view in the morning from the bed. The staff is friendly and the food is quite good. The bed is also really very comfortable - best night's sleep. The bathroom is large. Surprisingly the quality of room service was pretty good for drinks, Balinese and western dishes.
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2 people find it helpful

Jessica
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9.7

/10

Reviewed 379 week(s) ago

Very nice! Spacious, near ubud center.

2 people find it helpful

Rotua M. G.
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Romantic
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10.0

/10

Reviewed 420 week(s) ago

Service was very good. Recommended

2 people find it helpful

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