8,5
Very Good
From 188 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,9

Meal

8,4

Location

8,1

Service and Facilites

8,5

People often mention about UCSI Hotel Kuching
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Room Space (5)
Staff Friendliness (4)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Surroundings (2)
Accessibility (2)
Check-in/out Time (2)
Hotel Area (2)
Taste (2)
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Traveler Reviews UCSI Hotel Kuching

Number of reviews per page
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40
Customer reviews
A***d
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
Good location, walking distance to BCCK, but no nearby shops or attractions. We totally depend on ehailing for transport to go to city centre and certain hours a bit difficult to get the ehailing. Otherwise nice hotel with great river view during morning breakfast.
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Z***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
Near to Back and not far from the city centre and airport.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Good place with kids and family with great river view.
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fabianus e.
icon-origin-TRAVELOKA
9,6
/10
Reviewed 20 week(s) ago
Overall the room is quite good, spacious, complete facilities, although the distance from the city center is quite far and at night it is very quiet and dark on the way to and from the hotel. For cleanliness, there is a lot of dust in some areas.
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Norlizawati B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
Very satisfied with all the services here, feel like coming back again, the best
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Accommodation's Reply
01 Apr 2025
Dear Norlizawati Thank you very much for your review! We are very happy to hear that you are satisfied with all the services here. Your satisfaction is our priority, and we really appreciate your support. We hope to welcome you back again for a better experience in the future. Best regards, Brandon.A Group Manager For Revenue, Digital & Sales UCSI Hotels
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
Nice and comfortable stay. Will be staying here in the future.
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Meargerich G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
The room & bed more bigger can fix with 2 person
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Accommodation's Reply
23 Jan 2025
Dear Gerit M, Thank you for your feedback! We’re glad to hear that you found the room and bed spacious enough to comfortably accommodate two people. Ensuring our guests have a comfortable and relaxing stay is always our priority, and we’re delighted that the room met your expectations. We hope to welcome you back soon for another enjoyable stay. Please don’t hesitate to let us know if there’s anything we can assist you with during your next visit! Warm regards, Brandon.A Group Manager For Revenue, Digital & Sales UCSI Hotels
MOHD S. B. P.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 150 week(s) ago
Everything is okay, big room, lots of pillows, can vary the menu and location of breakfast especially if there is a program at the hotel
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Handy
icon-origin-TRAVELOKA
6,0
/10
Reviewed 150 week(s) ago
Bad service & breakfast, location is far. Not really convinience.
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Mohamed Mahmoud Nasef
icon-origin-TRAVELOKA
6,4
/10
Reviewed 158 week(s) ago
Unfortunately, the food is nothing but terrible.
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Ranold N.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 161 week(s) ago
Room and swimming pool with river view was awesome.
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Dayang M. B. A. D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 188 week(s) ago
Beautiful ucsi hotel can view the river. Great superior king bed room. Relax. Large room suitable for our mini family of 2 adults + 2 small children. Worth the price. I got the price of rm265/night booking on traveloka. Includes bocer 1 person breakfast and topup rm26.50/ person breakfast. Slaves under 12 years old free breakfast. The pool can bathe up to 7 nights. It's just that the pool doesn't have a pool for boys. Children can bathe under the supervision of parents.
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+4
1 people find it helpful
Siti N. M.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 193 week(s) ago
The television only display channel 1,2,3 only. There is a problem with the internet./server. I hope that issue could be solve for better service. Other things are good.
1 people find it helpful
Noryati B. M. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 197 week(s) ago
Staff serve well. The place is clean too. Clean room. Affordable price. 100% tip top.
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+2
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Nur H. B. J.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 210 week(s) ago
Booked duluxe king and I love the view so much! But the breakfast need to improve more.
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Danny R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 227 week(s) ago
The room is spacious. The view is spectacular.
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Simon H. M. W.
icon-origin-TRAVELOKA
9,3
/10
Reviewed 235 week(s) ago
Main reason I choose to stay at UCSI hotel is to escape from bustling city noises. It is located ~10km from city centre, good river view, nice infinity pool & gym which definitely help to de-stress & immerse yourself closer to nature. Booked a deluxe king room, so spacious in term of room. Everything is just perfect until the day I checkout, out of curiosity I open up the mini fridge in the room, and noticed some leftover drinks from previous guest. Well, it freaked me off a bit but thankfully I was leaving already that time. P/S: I didn’t book the room that come with breakfast due to negative comments about their breakfast menu
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Jaka S.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 236 week(s) ago
Good service, need more maintenance for building.
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Juezzah B. T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 242 week(s) ago
Nice hotel and good. Very comfortable for stay and relax
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Fanny w. x. k.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 254 week(s) ago
Service food to slow.. Staff too slow make they part or service.. Make me so angry..
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