8.5
Very Good

From 2,879 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

People often mention about Amaris Hotel Mampang - Jakarta
All
Staff Friendliness (18)
Distance to City Center (14)
Bedroom (14)
Bathroom (13)
Accessibility (12)
Ambiance (12)
Hotel Area (12)
Check-in/out Time (11)
Wifi (10)
Soundproof (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Mampang - Jakarta

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA

7.9

/10

Reviewed 4 hour(s) ago

I'm sorry, but when I arrived, from the moment the car entered and the car was about to leave, they honked, but the security guard didn't come out, even though he was at the post.
Translated by Google Icon
See original

Find this review helpful?

Lia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 1 week(s) ago

Friendly staff, ample parking, cold AC. Clean rooms, varied and tasty food menu. The downside is the Wi-Fi is not fast, and the TV channels are often messed up. Everything else is ok.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Apr 2025
Dear Ms. Lia A, We would like to thank you for taking the time to share your review of Amaris Hotel Mampang – Jakarta. We are pleased to hear that the service and friendliness of our team and the cleanliness of the room as well as the variety and taste of the food we serve can be enjoyed and have provided a memorable experience during your stay. We apologize for the inconvenience related to the slow Wi-Fi access and poor TV channels. The input you provide is very valuable to us and we will use it as evaluation material to improve and enhance Wi-Fi access and TV channels for the comfort of future guests. We look forward to and appreciate your trust in staying again at Amaris Hotel Mampang – Jakarta. We will continue to strive to provide the best service and we hope to welcome you back on your next visit. With respect, Management of Amaris Hotel Mampang – Jakarta.
Translated by Google Icon
See original
a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Satisfied staying here, please maintain the service and cleanliness.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Apr 2025
Dear Guest, We would like to thank you for taking the time to share a good review about Amaris Hotel Mampang – Jakarta. We are happy to hear that our team’s service and the cleanliness of our hotel gave a positive impression and that you had a good experience during your stay. We look forward to your trust to return to stay at Amaris Hotel Mampang – Jakarta. We hope to welcome you back soon with a better experience in the future. Sincerely, Management of Amaris Hotel Mampang – Jakarta.
Translated by Google Icon
See original
A***d
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Access to the location is very easy
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Apr 2025
Dear Guest, We would like to thank you for sharing your review of Amaris Hotel Mampang – Jakarta. We are pleased to hear that your travel access to our hotel was smooth and the location of our hotel is very easy to find. We look forward to your trust to return to stay at Amaris Hotel Mampang – Jakarta. We hope to welcome you back soon with a better experience in the future. With respect, Management of Amaris Hotel Mampang – Jakarta.
Translated by Google Icon
See original
u***n
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

The check-in process was fast and we stayed for 5 nights, but when the room was cleaned, the used glasses were not washed again and toiletries such as shower caps and toothbrushes were not provided, we had to request a phone call first.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Apr 2025
Dear Guest, We would like to thank you for sharing your review of our hotel. We apologize for the inconvenience you felt during your stay regarding the cleanliness of the glasses not being washed and the toothbrushes not being provided in the room, your input is very valuable to us and we will use it as evaluation material to improve and enhance our services for the comfort of our guests in the future. We look forward to your trust to return to stay at Amaris Hotel Mampang - Jakarta. We hope to welcome you back soon with a better experience in the future. With respect, Management of Amaris Hotel Mampang - Jakarta.
Translated by Google Icon
See original
J***i
icon-Transit
Transit
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

The hotel staff are friendly, the service is very good, the hotel rooms are very clean
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
To: Dear Sir/Madam. Thank you for your review, we are glad that you enjoyed our service during your stay at the Amaris Mampang Hotel. We are happy to await your return to our hotel. Best regards, Management
Translated by Google Icon
See original
Profile Picture
sony m.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Good good good good good good good good good

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Mr. Sony M. Thank you for your review of our hotel. We are glad that you enjoyed our service during your stay at Amaris Hotel Mampang. We look forward to welcoming you back to our hotel. Best regards, Management of Amaris Hotel Mampang
Translated by Google Icon
See original
Y***e
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

Comfort, nice staffs, affordable 😊😊😊😊😊

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Thank you for your review, we are glad that you enjoyed our service during your stay at Amaris Mampang Hotel. We are happy to await your return to our hotel. Sincerely, Management of Amaris Hotel Mampang
Translated by Google Icon
See original
Rangga H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Breakfast has quite a lot of variety and is delicious
Translated by Google Icon
See original

Find this review helpful?

devi y.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 14 week(s) ago

The room size is not big, the sheets are a bit dirty, the hotel staff is friendly, check in and check out are fast.
Translated by Google Icon
See original

Find this review helpful?

M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 16 week(s) ago

Because of the new year, I got a room downstairs near the highway, so it was less comfortable due to the noise. The door lock was difficult to open.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
17 Jan 2025
Dear Guest, Thank you for taking the time to share your review. While I wish you had a better experience on your recent visit, it is from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case it was clear that we fell short. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience like many of our guests who have grown to love their good experiences at this hotel. Sincerely, Sucitra Oktiara Utami. Sales Executive
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

Quite strategic location, easy to reach
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Dec 2024
To: Mr./Mrs. S*i. In Place, Warm Greetings From Amaris Hotel Mampang - Jakarta. Thank you for taking the time to share your experience during your stay at Amaris Hotel Mampang. We are pleased to see the positive factors regarding the location of our hotel that made your stay more enjoyable at our Hotel. We look forward to welcoming you back to Amaris Hotel Mampang in the near future. Sincerely, Isak Ismatullah. Hotel Manager
Translated by Google Icon
See original
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

Good luck, may you be successful and consistent
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Dec 2024
To: Mr./Mrs. M*d. In Place, Warm Greetings From Amaris Hotel Mampang - Jakarta. Thank you for taking the time to share your experience during your stay at Amaris Hotel Mampang. We are happy to see the positive factors about our hotel that make your stay more enjoyable at our Hotel. We look forward to welcoming you back to Amaris Hotel Mampang in the near future. Best regards, Isak Ismatullah. Hotel Manager
Translated by Google Icon
See original
Setiawan
icon-origin-TRAVELOKA

6.9

/10

Reviewed 20 week(s) ago

The bed is not flat, please check again.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Dec 2024
Dear Mr. Setiawan. In Place, Warm Greetings From Amaris Hotel Mampang - Jakarta. Thank you for taking the time to share your experience during your stay at Amaris Hotel Mampang. We apologize for the inconvenience, we are happy for the feedback given to our hotel and will ensure all facilities are well maintained to make your stay more enjoyable at our Hotel. We look forward to welcoming you back to Amaris Hotel Mampang in the near future. Best regards, Isak Ismatullah. Hotel Manager
Translated by Google Icon
See original
J***r
icon-origin-TRAVELOKA

8.3

/10

Reviewed 21 week(s) ago

Breakfast staff was not good.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Dec 2024
To: Mr./Mrs. J*r. In Place, Warm Greetings From Amaris Hotel Mampang - Jakarta. Thank you for taking the time to share your experience during your stay at Amaris Hotel Mampang. We would like to inform you that our breakfast has met Amaris Hotel Standards, we apologize for the inconvenience and will immediately improve the quality of our services. We look forward to welcoming you back to Amaris Hotel Mampang in the near future. Best regards, Isak Ismatullah. Hotel Manager
Translated by Google Icon
See original
N***r
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

Nice place and friendly staff, recommendedhotel

Find this review helpful?

Accommodation's Reply
27 Dec 2024
To: Mr./Mrs. N*r. At Place, Warm Greetings From Amaris Hotel Mampang - Jakarta. Thank you for taking the time to share your experience during your stay at Amaris Hotel Mampang. We are pleased to see the positive factors regarding our location and services that made your stay more enjoyable at our Hotel. We look forward to welcoming you back to Amaris Hotel Mampang in the near future. Sincerely, Isak Ismatullah. Hotel Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 22 week(s) ago

The hotel is close to our destination, breakfast is also good. Room is clean. Staff is friendly
Translated by Google Icon
See original

Find this review helpful?

A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

Very clean and all staff very humble and nice.

Find this review helpful?

Andreas I. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

The hotel staff was very helpful, but the security at the front was less responsive, not helping when guests had difficulty leaving the hotel because the road in front of the hotel was congested.
Translated by Google Icon
See original

1 people find it helpful

D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 29 week(s) ago

Quite strategic area, friendly staff, I requested room nearby the elevator and smoking room, I skipped the breakfast due to intermitten fasting, easy check in and check out

Find this review helpful?

Number of reviews per page
20
40