7.9
Pleasant

From 181 reviews

Provided by travelers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.6

Location

8.1

Service and Facilites

7.7

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Bathroom (4)
Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Soundproof (2)
Hotel Area (2)
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Traveler Reviews Hotel Atia New

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Customer reviews
B***a
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7.6

/10

Reviewed 18 week(s) ago

Stayed in room 327, the bathroom was not clean, the AC waste water flowed into the bathroom, the bathroom was dirty all the time, the cleanliness was lacking, the AC was not cold at all, the hot shower water was just so-so, felt disappointed with the price of the hotel and the facilities available. Hopefully there will be improvements in the future
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U***a
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Staycation
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8.8

/10

Reviewed 24 week(s) ago

The hotel staff was very friendly in helping with the check-in process.
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Dani S. P.
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6.7

/10

Reviewed 27 week(s) ago

For the size of the family room, it is very comfortable because it is spacious and the bed is also spacious, it can be used to stay with children. It's just a shame that in the morning, the water is very slow, maybe together with other guests. The breakfast menu is also not very varied, there is only rica chicken and clear vegetable soup. My first experience staying here, the room was already locked, suddenly a hotel staff opened the door. Please be more careful for hotel employees, check first before opening the hotel room.
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n***r
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Business
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6.3

/10

Reviewed 35 week(s) ago

I don't know if 9 o'clock was too late or what, so for breakfast there was only rice, chicken and these vegetables. The AC drain was channeled to the bathroom and made the bathroom flooded, it was too noisy, the room, sheets, bed cover, pillows and chairs were quite dirty. Maybe it can be fixed again
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n***r
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Business
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5.7

/10

Reviewed 35 week(s) ago

The room is small for the price and a 4 star hotel, the AC drain is channeled into the bathroom and the bathroom is flooded but the staff doesn't care, the room is quite dirty, the bed cover and sheets are quite dirty. Breakfast only gets rice, chicken and vegetables. Maybe it can be improved again. Thank you
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A***a
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8.2

/10

Reviewed 39 week(s) ago

We and 2 other guests could only eat the remaining breakfast. White rice, vegetable sauce, fried chicken pieces, the chili sauce is finished. Employees don't refill even though they know we're out of stock.
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A***a
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Staycation
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5.0

/10

Reviewed 47 week(s) ago

Dirty and smelly and no welcome drink provided.
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Natalia d. p.
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10.0

/10

Reviewed 55 week(s) ago

Deket sama bandara, cocok untuk penerbangan pagi. 👍🏻.

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INDRA A. K.
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8.5

/10

Reviewed 62 week(s) ago

Stok Air Mohon Diperhatikan Pada Pagi Hari Agar Dapat Berjalan Lancar Untuk Tamu Yang Memiliki Kegiatan Pagi.

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Desy A.
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7.0

/10

Reviewed 70 week(s) ago

Tidak disediakan air mineral di kamar dan tidak ada teko buat masak air panas.

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Dwi Juniarti
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6.0

/10

Reviewed 78 week(s) ago

The room was neat but dirty (just entering the floor was really dirty and there were ants). In the room there is coffee, tea, sugar, glasses without spoons. Bathroom safe. The officers were noisy that morning around the room corridor, I didn't know what they were doing or what they were talking about but it was really noisy. The people at the breakfast place are smoking-free, which is very annoying because the room is closed 👎.
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1 people find it helpful

Kurniawati
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8.5

/10

Reviewed 79 week(s) ago

Comfortable enough for those traveling for a short time, the facilities are quite good.
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2 people find it helpful

Dinda F. K. P.
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5.1

/10

Reviewed 112 week(s) ago

Dari awal masuk stafnya kurang ramah tambah dikasih kamar yang berantakan banget gak dibersihin. Ya itu namanya kamar gak ready malah dikasih ke pengunjung berikutnya. Next time lebih teliti lagi ya, untuk diperiksa dan dipastikan dulu kamarnya sebelum dikasih ke pengunjung.

1 people find it helpful

Charles B.
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6.2

/10

Reviewed 119 week(s) ago

Tempatnya bagus, hanya kamarnya kurang terawat dengan baik (agak kotor dan lantai agak berdebu). AC kurang dingin, fasilitas seperti stop kontak hanya 1 di ruangan kamar dan 1 di kamar mandi (harusnya di ruangan kamar minimal 5, seperti hotel lainnya). Mohon maaf Atia New. Semoga segera dibenahi agar tamu-tamu merasa nyaman dan betah tinggal lebih lama 🙏🏻. Terima Kasih.
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1 people find it helpful

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Dedy S.
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6.0

/10

Reviewed 183 week(s) ago

Breakfast is not yet available at 6.10 am. He said it was still cooked.
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2 people find it helpful

Aldo N.
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6.4

/10

Reviewed 184 week(s) ago

Just arrived, there is a problem with the door handle that is difficult to open, please fix it.
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2 people find it helpful

apieta d. m. a.
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6.3

/10

Reviewed 199 week(s) ago

The elevator is off. Breakfast at 7 am not ready.
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Muhammad I. A.
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4.8

/10

Reviewed 202 week(s) ago

The service to Coatumer was impolite, told to wait a moment, and at the reception we complained that there was damage instead the phone was turned off
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3 people find it helpful

rizki c.
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6.0

/10

Reviewed 231 week(s) ago

Food is taken at the reception, it should be delivered to the room even though it's only fried noodles on the steorofor.
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1 people find it helpful

Yos A.
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6.3

/10

Reviewed 240 week(s) ago

There were only 2 employees, the lift had died, the room key was problematic and breakfast was only buns and coffee / tea.
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