Overall Ratings & Reviews Win Win Boutique Hotel PD

clean room, all sheets smell downy. great experience great with the price paid for 1 night

Checked in for 2 rooms. One room has dead cockroaches and both rooms smells dusty. The toilet seats are broken, you seat once it moves to one side. The toilet door has creeching noise. When down to complain and the receptionist could not do anything. And worst is opposite our rooms, they have empty units with broken doors. So eerie. Asked them to change our rooms and they said need to top up. Very annoyed. So decided to come back to sleep only. I did stay in this hotel before at Family room, which was spacious and nice. But this time since no family room we took 2 deluxe and ended up staying outside of the hotel most of the time. Will never stay here again for the amount I paid. Very disappointed with the Malay lady there, she seems like not interested when we complain and even I showed her the pictures.

Good environment, quiet and peaceful.

Quiet, clean, close to eateries.

The hotel is very clean and attracts a friendly receptionist close to the dining area for the best comfortable stay.

Very good... If the room is facing the road, it will be noisy, but it will run less in the evening. It’s okay, the comfort is pretty good, the room is very clean, but there are some rude smokers smoking in the corridor, there is Smelly smell, the hotel should pay attention to this aspect...Generally quite satisfied

very disappointed and staff doesn't helpful at all.

Overall OK. Clean, new, cheap. But I lost rm10 on their dobby's "trickiness" card machine (beside the hotel). If you not a regular, & don't have enough coins, my advice is for you to ask / get help on how to buy a dobby card.

Comfortable. Can come again. Many facilities are available near the hotel.

The room looks good since the hotel quite new. It is strategic location because near Tesco and Giant and easy to access to most popular place in PD.

Friendly hotel staff, spacious rooms are comfortable and comfortable

Nice room with cheap price. Clean and tidy. Friendly staff. Recommended!

The room is super clean and comfy. The staffs at reception are friendly. But just one thing need to improve is the bathroom add on where can put the shampoo and all for their convenience. Definitely will come back to stay if I travel there again!

clean and comfortable. I am pleasant to stay here .

Good location and comfortable hotel.

Good experience. Clean and neat.

Slow management made a decision because of the family room there was toilet problem almost an hour we waited. I requested a new refund for a single room only for toilet use. Toilets damaged head water pipes de-de. When the water broke open. Please let the hotel take action before customer check in because the problem arises the day before I come. Not time to check in new thought solution. The customer came from far away to rest.

Good experience here. Hotel front desk receptionist is friendly. Hotel room deluxe queen comfortable and quite spacious. Well done.

I highly recommend this hotel! Nice hotel with great service, near to tesco & 24h laundry.

Comfortable room, clean, friendly staff, next time I come again, tq.