8.7
Very Good
From 1,424 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.9
Meal
7.9
Location
8.6
Service and Facilites
8.8
People often mention about White Tree Residence
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Staff Friendliness (12)
Room Space (12)
Bedroom (12)
Bathroom (11)
Distance to City Center (9)
Hotel Area (9)
Accessibility (8)
Family Friendly (8)
Wifi (8)
Check-in/out Time (7)
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Traveler Reviews White Tree Residence
Number of reviews per page
20
40
Customer reviews
RA
Rina A. H.
Staycation
9.1
/10
Reviewed 2 week(s) ago
Nice place and very kind staff.
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Accommodation's Reply
21 Apr 2025
Hi Rina,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Best Regards,
Jonny
E***e
Staycation
9.4
/10
Reviewed 3 week(s) ago
Great hospitality and would love to come back again.
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Accommodation's Reply
10 Apr 2025
Hi E***e,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Hotel Manager
K***y
9.4
/10
Reviewed 4 week(s) ago
My stay here was excellent. The staffs were very friendly and the room is spacious and very very clean. Bed is comfortable, and the design of the entire place is cozy. I wish I could stay longer! For this price, this was very very worth it. Highly recommended.
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Accommodation's Reply
28 Mar 2025
Hi..K***y,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Hotel Manager
FI
Firly I. S.
9.1
/10
Reviewed 5 week(s) ago
Great location and hospitality for a great price.
1 people find it helpful
Accommodation's Reply
28 Mar 2025
Hi..Firly,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Hotel Manager
N***y
Business
8.2
/10
Reviewed 9 week(s) ago
I've stayed here several times.. everything is OK (if possible there should be a hot water kettle) 😊😊
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Wendy
Business
8.5
/10
Reviewed 11 week(s) ago
Always been my 1st option everytime I have to visit Jkt, nearby to my office and others.
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Accommodation's Reply
15 Feb 2025
Hi Wendy,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny
Residence Manager
D***r
Staycation
8.8
/10
Reviewed 11 week(s) ago
Don't change the color of the curtains to anything other than black, because it will be translucent when exposed to sunlight and will be quite disturbing to sleep when you want to wake up a bit late.
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2 people find it helpful
Accommodation's Reply
15 Feb 2025
Dear D***r,
Warm greetings from White Tree Residence!
Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience.
Sincerely,
Jonny
Residence Manager
R***y
Staycation
9.4
/10
Reviewed 12 week(s) ago
The staff is very friendly, the room is clean and fragrant, highly recommended for a long staycation.
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Accommodation's Reply
04 Feb 2025
Hi R***y,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Residence Manager
A***l
8.8
/10
Reviewed 13 week(s) ago
Very comfortable lots of food around the hotel close to everywhere very cheap
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Accommodation's Reply
04 Feb 2025
Hi A***l,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Residence Manager
A***l
8.8
/10
Reviewed 13 week(s) ago
Nice clean and very comfortable
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Accommodation's Reply
04 Feb 2025
Hi A***l,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Kind Regard,
Jonny.
Residence Manager
A***p
9.4
/10
Reviewed 16 week(s) ago
White Tree Residence in Jakarta offers a modern and luxurious living experience with a prime location close to major business districts, shopping, and dining. The sleek, minimalist design features spacious apartments with high-end finishes and ample natural light. Amenities include an infinity pool with city views, a fitness center, and 24/7 security. The property's central location provides easy access to public transportation, though noise from nearby roads can be a concern for some. Overall, it's a stylish and convenient choice for professionals and families seeking comfort and luxury in Jakarta.
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Accommodation's Reply
03 Jan 2025
Hi A***p,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Best Regard,
Jonny
Residence Manager
S***i
Staycation
10.0
/10
Reviewed 18 week(s) ago
best hotel for staycation with family and loved ones, near blok M area and easy to order online food. as for breakfast, they served pastry, banana and soft drink.
1 people find it helpful
Accommodation's Reply
03 Jan 2025
Hi S***i,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Best Regard,
Jonny
Residence Manager
Selena D.
Staycation
8.1
/10
Reviewed 22 week(s) ago
A little less clean, the sofa and furniture looked a little dirty and dusty. When I arrived, the AC was also not cold enough because I stayed in the Loft. The reason is because the space is big, so the AC should be adjusted so it stays cool.
The toilet bidet also came off, although it was quickly replaced by the staff. The staff are responsive and friendly. Strategic location access, near Blok M, Pangpol, etc.
TV streaming accounts like Netflix are also not provided directly, so I logged in using a personal account.
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1 people find it helpful
Accommodation's Reply
25 Nov 2024
Dear Selena,
Thank you for taking the time to tell us about your experience at White Tree Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding your booking experience.
At White Tree Residence, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.
We appreciate your sharing your concerns, and we hope that you will allow us to serve you shortly better.
Sincerely,
Jonny
Hotel Manager
A***a
Staycation
9.4
/10
Reviewed 23 week(s) ago
The hotel staff was very friendly and helpful during the check in process.
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Accommodation's Reply
21 Nov 2024
Hi Alfira,
Thank you for taking the time to share your experience staying at White Tree Residence Jakarta. We are pleased to know you enjoyed your stay. We hope to welcome you back on your next visit. Have a great day!
Warmest regards,
Jonny
Hotel Manager
E***e
9.1
/10
Reviewed 32 week(s) ago
Please improve the hospitality:).
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Accommodation's Reply
17 Sep 2024
Hi E*e,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Best regards,
Jonny.
Residence Manager.
E***e
Staycation
9.1
/10
Reviewed 38 week(s) ago
My Favorite place to staycation with family.
1 people find it helpful
Accommodation's Reply
02 Aug 2024
Hi E***e,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Sincerely,
Jonny
Residence Manager.
E***A
8.4
/10
Reviewed 41 week(s) ago
Waiting for hot water for a long time finally ended up taking a cold shower.
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Accommodation's Reply
15 Jul 2024
Dear Emira,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience.
Sincerely,
Jonny
Residence Manager
T***i
10.0
/10
Reviewed 44 week(s) ago
It's good that there's not a lot of drama, the place is spacious enough to gather
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Accommodation's Reply
02 Jul 2024
Hi Triyani...
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Sincerely,
Jonny
Residence Manager
OC
Oktiva C. D.
9.1
/10
Reviewed 44 week(s) ago
Please clean the bathroom in more detail as there is a lot of mold on the floor and tiles.
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Accommodation's Reply
26 Jun 2024
Dear Oktiva,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience.
Sincerely,
Jonny
Residence Manager
N***h
Staycation
10.0
/10
Reviewed 47 week(s) ago
I stayed in a Loft type room, very comfortable with the spacious room. Quiet ambience, clean pool. Friendly staff, affordable price.
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Accommodation's Reply
03 Jun 2024
Hi N***h,
Warmest greetings from White Tree Residence!
Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back.
Sincerely,
Jonny.
Residence Manager.
Number of reviews per page
20
40
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