Overall Ratings & Reviews Horex (Horison Express) Hotel Sentani
Explore Horex (Horison Express) Hotel Sentani
Traveloka (2,208)
8.7
Very Good
From 2,208 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.7
Location
8.9
Service and Facilites
8.8
People often mention about Horex (Horison Express) Hotel Sentani
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Accessibility (60)
Bedroom (59)
Staff Friendliness (57)
Bathroom (54)
Ambiance (49)
Room Space (47)
Hotel Area (44)
Taste (41)
Check-in/out Time (40)
Variety (39)
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Traveler Reviews Horex (Horison Express) Hotel Sentani
Number of reviews per page
20
40
Customer reviews
L***g
9.1
/10
Reviewed 4 day(s) ago
Comfortable. Quick pick up from the airport. Good food. Quick drop off at the airport. Free pick up and drop off.
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j***e
Leisure
8.5
/10
Reviewed 4 day(s) ago
Hotel staff is friendly, rooms are clean.
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N***i
9.1
/10
Reviewed 1 week(s) ago
The room is very nice, spacious, comfortable and clean. Close to the airport and there is a free shuttle. Definitely stay again if in transit.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back again. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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S***R
Transit
10.0
/10
Reviewed 2 week(s) ago
I have stayed here several times due to flight transit and so far the service from the hotel has never been disappointing.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back again. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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Samuel D.
Transit
10.0
/10
Reviewed 2 week(s) ago
Check in and check out are not complicated, in the lobby provided snacks, coffee or juice for free for guests, strategic location for shopping, restaurants, and very close to Sentani Airport. Hotel employees are friendly, the food is delicious. Free pick up and drop off guests at the airport. Overall when staying at Horex feels comfortable.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Samuel D, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. Thank you for the very positive review, We will continue to improve our service, we hope that you can come back. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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m***i
Leisure
10.0
/10
Reviewed 2 week(s) ago
the staff is very friendly, there is an airport shuttle service
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. Thank you for your excellent review, We will continue to improve our service, we hope that you can come back again. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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S***o
Transit
10.0
/10
Reviewed 2 week(s) ago
Staff and drivers are very helpful
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. Thank you for your excellent review, We will continue to improve our service, we hope that you can come back again. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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S***a
9.1
/10
Reviewed 2 week(s) ago
the hotel staff is very helpful & friendly..
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. Thank you for your excellent review, We will continue to improve our service, we hope that you can come back again. Thank you, Warm Regards, Management of Hotel Horison Express (HorEx) Sentani.
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RA
RIVAD A.
10.0
/10
Reviewed 3 week(s) ago
Maximum customer service.
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Accommodation's Reply
09 Apr 2025
Dear Mr. Rivad A, Warmest Greetings from HorEX, Sentani. Thank you for your trust in choosing Hotel HorEx Sentani, as your vacation and rest place. Thank you very much for your review. We will continue to improve our service, We hope that you can come back to stay at our hotel, Warm regards, Management of Hotel Horison Express (HorEx) Sentani.
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V***s
Leisure
8.4
/10
Reviewed 3 week(s) ago
The staff service is good, the room is also clean, unfortunately the mattress in room 322 is no longer soft.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warmest Greetings from HorEX, Sentani. Thank you for your trust in choosing Hotel HorEx Sentani as your vacation and rest place. Thank you very much for your review. We apologize for the inconvenience on the mattress that is no longer soft, We will fix and fix it, and we will continue to improve our service, We greatly hope that you can come back to stay at our hotel, thank you. Warm regards, Management of Hotel Horison Express (HorEx) Sentani.
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D***s
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, fast check-in and check-out process.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam Warmest Greetings from HorEX, Sentani. Thank you for your trust in choosing Hotel HorEx Sentani, as your vacation and rest place. Thank you very much for your review. We will continue to improve our service, We hope that you can come back to stay at our hotel, Warm regards, Management of Hotel Horison Express (HorEx) Sentani.
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Y***i
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the distance to the airport is close and there is a shuttle service to the airport, making it a favorite hotel during transit 🙏
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warmest Greetings from HorEX, Sentani. Thank you for your trust in choosing Hotel HorEx Sentani as your vacation and rest destination. Thank you very much for your review. We will continue to improve our service. We hope that you will come back to stay at our hotel. Warm regards, Management of Hotel Horison Express (HorEx) Sentani.
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D***y
10.0
/10
Reviewed 5 week(s) ago
Service and comfort are very good.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back to stay at our hotel. Sincerely, Management of Hotel Horison Express (HorEx) Sentani.
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S***y
9.1
/10
Reviewed 5 week(s) ago
It's nice, smells good, the staff is friendly and the private room is also really good.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back to stay at our hotel. Best regards, Management of Hotel Horison Express (HorEx) Sentani
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F***Z
9.4
/10
Reviewed 6 week(s) ago
The staff is very friendly and kind (I left my charger in the room and they brought it to the lobby), the location is very close to the airport (recommended for those who want to stay overnight before boarding a plane 👍)
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back to stay at our hotel. Best regards, Management of Hotel Horison Express (HorEx) Sentani
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Setiawan e. h.
Business
8.8
/10
Reviewed 6 week(s) ago
The staff is very friendly and helpful. The room is also clean and tidy.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr. Setiawan e. H. Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. Thank you for your very positive review, We will continue to improve our service, we hope that Mr. Setiawan e. H, can come back to stay at our hotel. Best regards, Management of Hotel Horison Express (HorEx) Sentani
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TL
Tan L. S.
9.4
/10
Reviewed 7 week(s) ago
Good location, only few minutes to airport
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Accommodation's Reply
09 Apr 2025
Dear Mr Tan L.S,
Warm greetings from Hotel Horison Express (HorEx) Sentani
Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We will continue to improve our service, we hope that you can come back to stay at our Hotel. Best regards, Management of Hotel Horison Express (HorEx) Sentani
TW
Temu W.
6.6
/10
Reviewed 7 week(s) ago
I booked on February 22, 2024 but did not check in because I happened to be in an unhealthy position and needed a bed that suited my needs but it was not yet available and I did not check in but my refund was not responded to and has not been replaced until today.
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Accommodation's Reply
09 Apr 2025
Dear Mr. Temu W, Warm greetings from Hotel Horison Express (HorEx) Sentani. Thank you for your trust in choosing Hotel Horison Express (HorEx) Sentani, as your vacation and rest place. We apologize for this incident, we will fix it again in the future and we will continue to improve our service, we hope that Mr. Temu W, can come back to stay at our hotel. Best regards, Management of Hotel Horison Express (HorEx) Sentani
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C***e
Transit
8.4
/10
Reviewed 7 week(s) ago
Good Hotel, Good Food, Rooms are Very Clean and Tidy… Only Soundproofing so Comfort for Rest is Very Lacking Because the Room is Next to the Elevator
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n***y
Leisure
9.1
/10
Reviewed 8 week(s) ago
Friendly staff, location close to the airport. Because I was traveling casually so we walked. The room is quite nice and spacious, old-school model but quite comfortable, warm lights so it's a bit dim. Good AC, steady hot water. In the bathroom the white lights are bright.
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Number of reviews per page
20
40
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