Overall Ratings & Reviews Grand Viveana

All good, but found mosquito larvae in the restaurant's water.

For the strategic location, the security and receptionist are very friendly. I booked a twin room but unfortunately the mattress springs felt hard, the water drain in the sink couldn't be pressed aka hard too, the shower in the bathroom was just like that. For the TV, it wasn't a smart TV/Android TV. I hope that a hotel that is already good will upgrade its mattress and TV, and maintain its cleanliness better.

The room is small, I stayed for 2 days but the facilities are not good.

Parking is difficult, the tap water is dirty and thick, the sink is clogged, sounds from other rooms can be heard clearly, and the sheets have yellow spots.

the room smells of cigarettes. the tap water is leaking. the photo does not match. there is only a little variety of food.

I want to share a little about this hotel, I happened to get a suite room on the 1st floor. For a 3-star hotel, I think the quality of the bedroom and bathroom is like a 4-star hotel, but please improve the quality of the closed which has crust and the bed cover whose color needs to be changed. For the breakfast menu, as reviewed by many people who stayed at this hotel, the menu is not varied even though it tastes quite good. Oh yeah, if you want breakfast with eggs, you can request it to the staff. The location of this hotel is close to the food center, so you can just walk. Yesterday this hotel had to check out at 11, even though it was more comfortable at 12, so lunch time was not too far away. The security and receptionist team were friendly. Maintain the quality that is already good, and improve the quality that is not good. Overall, my family and I enjoyed Grand Viveana.

Get a room with a connecting room

The TV in the room is already an Android TV (Grand Suite). The breakfast menu on December 29, 2024, there were no eggs, no sausages.

friendly staff, delicious food even though there is not much variety very cold room, clean water, smooth, warms up quickly, can refill drinking water as much as you like too bad the top floor is not very well organized

Everything is ok, the hot water is good, the only thing missing is the bed which feels like a spring.

Affordable price with excellent service, comfy room, visible access, etc. Worth to try while visit Bandung

The hotel staff is very helpful. The room is also clean and the atmosphere is comfortable.

It's just that the AC doesn't turn on

The AC is really cold, the hot water is on continuously 24 hours, it's safe. Staff friendly. Access anywhere close by.

AirCon didnot function well. Room was very hot. Then, they were moving us to another room, which is the only one available. Room was SMELLY (smoking), no hot water, water pressure was very low (couldn't even take a shower). The technician said to wait for at least 20 min so that the water was hot, which was not happen at all. Who will wait for 20 min? We complained to front desk for the second time, but didn't get any response to move us to another room. Very very BAD experience!

The staff is very friendly and helpful, the rooms and hallway area are clean and comfortable 👍.

The staff are friendly, helpful, the hotel atmosphere is nice, there's no noise from the street, it's close to places to eat, so far for a hotel in its class, I'm quite satisfied.

The hotel staff is very friendly in welcoming guests, the location is very strategic in the city center, very close to Istana Plaza mall. Thank you Traveloka.

For a 3 star class hotel, the curtains are torn & dirty. There is no bottled mineral water available in the room. Slippers & toothbrush must be requested.

Feel at home, the AC is cold, recommended, it would be even cooler if there was Netflix TV available.