8.1
Very Good

From 440 reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

8.4

Service and Facilites

8.2

People often mention about Familie Ayu Hotel - Garut City Center
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Distance to City Center (9)
Room Space (9)
Staff Friendliness (8)
Surroundings (7)
Accessibility (7)
Bedroom (7)
Bathroom (7)
Family Friendly (6)
Check-in/out Time (6)
Ambiance (6)
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Traveler Reviews Familie Ayu Hotel - Garut City Center

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Customer reviews

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Yudi H.
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10.0

/10

Reviewed 6 week(s) ago

The budget is affordable. Good facilities. Very close to the city center. Easy to go anywhere. Suitable for regular accommodation
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1 people find it helpful

D***p
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8.5

/10

Reviewed 9 week(s) ago

Cut down on midnight chats near hotel guest rooms
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Emawati
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Leisure
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8.2

/10

Reviewed 9 week(s) ago

Thank you to the kind and very helpful hotel staff.
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Roma O.
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Leisure
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8.8

/10

Reviewed 10 week(s) ago

Private room, because it goes directly to the parking lot, without entering the lobby, thank you.
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Roma O.
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Leisure
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8.8

/10

Reviewed 10 week(s) ago

Holidays with family are very enjoyable, the hotel location is very strategic
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SARONO S.
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Transit
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9.1

/10

Reviewed 10 week(s) ago

Recommended for family transit during travel, comfortable and reasonably priced
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G***i
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Leisure
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8.4

/10

Reviewed 12 week(s) ago

The room facilities are too dim, I chose to stay here because the staff service is really helpful and the location is really strategic.
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1 people find it helpful

K***a
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Leisure
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8.0

/10

Reviewed 14 week(s) ago

the room for the bed is quite comfortable. the bed is also quite big and can accommodate two people. towels, soap, drinking water, fan and tissue are available. there is no hot water for the deluxe room it seems. it's just a shame that there are sellers who go upstairs (2nd floor of the hotel) and offer their wares directly to the front door of the room. a little pushy and the price is quite pricey for chips that are usually 5k - 8k priced at 15k. maybe they can be wiser in managing it. thank you.
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1 people find it helpful

S***l
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Leisure
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8.8

/10

Reviewed 15 week(s) ago

Friendly staff, close to city center and culinary, close to station
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L***a
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6.3

/10

Reviewed 19 week(s) ago

The floor looks like it's rarely mopped, entering the room smells of cigarettes. The sheets and blankets haven't been changed & have lots of stains, in the toilet there are still traces of other people's shampoo & bar soap. The room balcony is dirty, the room walls need rejuvenation.
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3 people find it helpful

F***i
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9.7

/10

Reviewed 22 week(s) ago

Friendly staff, good service, early check-in possible.
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Dian S.
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Leisure
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10.0

/10

Reviewed 26 week(s) ago

For the umpteenth time I stayed at Hotel Family Ayu, always satisfied with the service of its friendly staff. Cleanliness, neatness of the room is always well maintained. Hot water in the bathroom is also great. Anyway, satisfied, if you stay at this hotel.
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A***i
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8.4

/10

Reviewed 27 week(s) ago

Amenities are quite complete, good enough for just sleeping/resting. The downside is there are mosquitoes in the room.
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Dian S.
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Leisure
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9.4

/10

Reviewed 28 week(s) ago

I have stayed at Family Ayu Hotel many times, always impressed by the friendliness of the staff. The rooms are always fragrant, clean and tidy. Every time I visit Garut City, Family Ayu Hotel is always my first choice of place to stay. Thank you.
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2 people find it helpful

R***i
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Leisure
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8.1

/10

Reviewed 32 week(s) ago

Strategic location but noisy from passing motor vehicles, because I got a room on the side, the window faces the highway, the middle nako glass is open and cannot be closed tightly so the noise from passing vehicles is loud. The floor is clean but there is a slippery oily spot near the TV. The bathroom with hot water is okay. There must be cigarette smoke in the room, there are people smoking outside in front of the room, so the air also enters.
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I***a
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9.4

/10

Reviewed 39 week(s) ago

The hotel staff is friendly and check-in is easy.
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2 people find it helpful

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Eni P.
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10.0

/10

Reviewed 43 week(s) ago

Good service, friendly staff. Worth it for the price of 100 thousand/night.
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1 people find it helpful

J***n
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9.4

/10

Reviewed 45 week(s) ago

The advantage of this accommodation is its location in the city, and not far from legendary places such as Khoe Pek Goan Bakery and Kupat Tahu Gunung Lumbung. To the Garut square about 1 km, still accessible on foot. In addition, the price is also quite affordable, and the room we occupied was fairly spacious, so it was quite free to pray and store things. The facilities are comparable to the price, the important thing is comfortable to live in. If there is a drawback, the car park can only accommodate 3 cars, the rest are parked on the side which sometimes will block those parked in front of the hotel. It is necessary to record who parks blocking other cars, because if you want to get out it will be easy to contact, if another car wants to get out. In general, staying here is very pleasant for those who like to stay near culinary places. Great already...
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1 people find it helpful

P***s
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9.4

/10

Reviewed 45 week(s) ago

Strategic location, good service, cheap according to budget.
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Y***a
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9.6

/10

Reviewed 47 week(s) ago

Quite comfortable, clean + fragrant room. The bathroom is also clean, quite recommended for that price.
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1 people find it helpful

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