8.9
Very Good

From 1,925 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.7

Meal

8.4

Location

9.2

Service and Facilites

9.0

People often mention about City Central Hotel @ KL Sentral
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Staff Friendliness (164)
Accessibility (149)
Bedroom (140)
Distance to City Center (135)
Bathroom (131)
Hotel Area (127)
Ambiance (122)
Wifi (111)
Check-in/out Time (107)
Family Friendly (102)
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Traveler Reviews City Central Hotel @ KL Sentral

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Customer reviews
K***s
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Staycation
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9.4

/10

Reviewed 4 day(s) ago

The staff is friendly and the hotel location is very strategic.
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
K***s
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Staycation
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9.4

/10

Reviewed 4 day(s) ago

The hotel cleanliness is OK and the location is very strategic, close to KL Sentral.
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
K***s
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 day(s) ago

The hotel location is very strategic near KL Sentral
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
Riri P.
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Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 day(s) ago

Hotel near KL Sentral and mall, the room is very clean and friendly for muslim because there is a tap for ablution. The staff is friendly and helpful. We have stayed at this hotel 3 times and are satisfied with the service.
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1 people find it helpful

Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
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Toni A.
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Staycation
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10.0

/10

Reviewed 4 day(s) ago

What an incredible experience for having this hotel during our trip in Kuala Lumpur. The price, access, staff, cleanliness everything are good.

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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
L***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 day(s) ago

The hotel staff is very friendly, the room is very clean. We will come back.
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
Nila A.
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Staycation
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9.4

/10

Reviewed 5 day(s) ago

5 Nights stay here, comfortable & clean, H&C water also works, the staff are also friendly. if you want the room to be cleaned just tell the CS + put the tag on the algae. close to MRT & Monerel so it's safe to go anywhere. The food is quite suitable for our taste around the ABC Kendar hotel, the Mayan onion chicken is delicious 🤭 close to a minimarket. unfortunately I didn't enjoy the gym facilities because I was tired from walking all day. the staff named Bg Sajad is very kind, willing to help carry suitcases + take pictures. the important thing is if you want anything at the hotel just tell the staff. for check in / out is also fast. next time I will stay here again 👍
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
W***a
icon-Transit
Transit
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8.5

/10

Reviewed 6 day(s) ago

My third time staying at City Central Hotel. It was a good experience, the triple room is small without windows. However, the staff are all friendly and helpful, the room is clean, but I hope the hotel can upgrade the towels to be brand new towels. The location is just 100 meters to Kuala Lumpur sentral. The most worth-to-try low-cost budget hotel with a strategic location.
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Accommodation's Reply
24 Apr 2025
Dear Valuable Guest, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay. Your feedback is invaluable to us. We hope to have the pleasure of hosting you again in the future. Warm regards City Central Hotel
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Nurhayati
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Leisure
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10.0

/10

Reviewed 7 day(s) ago

Thank God, I had a very pleasant 3 days staying at this hotel.
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1 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
Fajar J. S.
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Business
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9.1

/10

Reviewed 1 week(s) ago

Close to Kuala Lumpur sentral station. Clean hotel and staff hospitality is excellent.

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Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
Y***o
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

Great hotel, excellent services.

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Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
s***o
icon-origin-TRAVELOKA

9.4

/10

Reviewed 1 week(s) ago

Highly recommended to stay at City Central. Friendly staff, smooth wifi, clean. Next time will stay here again.
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1 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
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AHMAD F.
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9.7

/10

Reviewed 1 week(s) ago

I'm so very happy to stay at City Central Hotel and always stay in here every time I come to Malaysia. Special thank you to Mr. Sadjad, always give his kindness and his smile and salam every time to me and my family every time we meet. And thank you so much to the employee at the front office who helped me order a Grab car for me and my family to go to Alor Street Food (I'm sorry I don't know his name). Thank you so much City Central Hotel.
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Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
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Fatharani R.
icon-Staycation
Staycation
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10.0

/10

Reviewed 1 week(s) ago

The hotel location is strategic, in front of the hotel is the central station. The hotel staff is very friendly, the hotel is very clean and comfortable. There is also an elevator
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Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
S***a
icon-Leisure
Leisure
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8.8

/10

Reviewed 1 week(s) ago

The staffs are very nice and helpful. When we checked in and checked out, Sajad helped us with our luggages. He also accompanied us to wait for the taxi on line outside the hotel to help carry the luggages into the taxi car. It was very helpful and nice of him. The location is great, very near to Nu train station, so it was easy to go by public transportation like LRT, MRT, and local train.
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2 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
m***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Nice hotel and I like the place.

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Accommodation's Reply
15 Apr 2025
Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, And your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, City Central Hotel
w***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly and the room is clean and comfortable. Close to kl sentral and shopping centers.
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Accommodation's Reply
15 Apr 2025
Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, And your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, City Central Hotel
Ignatius E. F.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

The place is very clean and the staff is very friendly. I really like staying here, it's close to everywhere and public transportation.
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Accommodation's Reply
20 Apr 2025
Dear Valuable Guest Thank you for taking the time to share your feedback. We truly appreciate your thoughts and insights. We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and it's rewarding to know that we succeeded in doing so during your stay. Take Care! Best Regards City Central Hotel
A***g
icon-origin-TRAVELOKA

8.2

/10

Reviewed 2 week(s) ago

Strategic location, everywhere can be reached and right under the train station. Exit the hotel directly to the mall and station. Cold AC, clean room, although the room is a bit small. All staff are kids friendly to small children because I happened to bring a small child. All staff are also friendly and fast response
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Accommodation's Reply
15 Apr 2025
Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, And your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, City Central Hotel
N***a
icon-origin-TRAVELOKA

8.0

/10

Reviewed 2 week(s) ago

I'm staying with a family of 5 (me, baby, husband, and parents), thus I ordered 2 rooms with the expectation that these two rooms were next to each other. Turns out we get rooms that were very far from each other. The rooms were small but to be honest you get what you pay for. Location-wise, it's very close to Kuala Lumpur sentral station and to nu sentral mall.
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2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, And your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, City Central Hotel
Number of reviews per page
20
40