The hotel and restaurant staff are friendly and the rooms are not soundproof so you can still hear sounds from the next room.

The price is not commensurate with the facilities provided.

The bedroom lacks privacy. The walls are only separated by plywood covered with wallpaper, so even the slightest sound can be heard in the next room. The bathroom is also poorly maintained. The price is not commensurate with the facilities and quality provided.

My first impressions of my staycation at Hotel Kalang Ulu Berastagi. The hotel is very close to Warung Wajit Bahagia, and it only takes 10 minutes to get to Berastagi town. There's an elevator and a cafe serving delicious snacks. The hotel's ambiance is very beautiful, with the air at a cool 15-17 degrees Celsius. The room lacks a water heater, and the toilet seems old (room 308). Traveloka doesn't offer all the room options, even though there are many. The TV is old (not a smart TV), and the sink doesn't have hot water, making Berastagi very cold. The room isn't soundproof. The breakfast menu isn't varied. The food is standard, and the brunch time is very limited (starting at 7:30 a.m. WIB).

Everything is great as expected. Thank you so much

My favorite hotel in Berastagi. I'll always come back.

Recommended for couples. Very comfortable. Breakfast is delicious. The view is beautiful.

Please provide the proper curtain to keep guest privacy.

Soundproofing for deluxe and superior rooms needs improvement, as noise from neighboring rooms, including lobby noise and parking attendants, still intrudes and disrupts rest. Superior rooms should also be cleaned. More seating could be provided in the restaurant for weekends.

The staff were very friendly except during breakfast, they were too cynical towards me, and also the toilet was leaking from the sink, the TV was broken, when I wanted to sleep I heard the occupants in other rooms arguing in the middle of the night, it was very uncomfortable.

The hotel staff was quite friendly (I'm also a hotel intern). For me, it was okay, as some things were lacking. For me, smiling is a simple thing for hotel workers to do to make customers feel welcome. But overall, it was good and comfortable.

I had time to go around looking for the reception, then the place was nice, relaxing to relieve fatigue, the place was okay, the restaurant was also nice, cool, and also great for taking photos because the view was beautiful, but I didn't like the room because the TV was blurry, there were only 4 channels, and the room door couldn't be locked from the outside, but for the rest, it was okay, it was safe.

The hotel is clean and comfortable. You won't regret having breakfast either. The bathroom is also clean. The view is also really beautiful.

everything is okay except the window curtains are too thin so that from outside you can see into the room at night

comfortable, cool, clean, friendly staff

comfortable, clean, cool, friendly staff

It's really worth it, I want to come here again next time.

The hotel environment is very comfortable and beautiful

The place is beautiful, clean, and comfortable, making it a great place to relax with family. I'll be wanting to come back again.😘

The room was clean and had a new feel, and the bathroom was also spotless. I was satisfied with my stay here.