Dear Guest, Thank you for taking the time to provide a review. We greatly appreciate your feedback and apologize for the inconvenience you experienced during your stay at Aston Batam Hotel. We deeply regret if the room provision did not meet your expectations and if there was any inconvenience related to cleanliness and price differences. We will immediately follow up on this issue with the relevant team so that similar incidents do not recur in the future. We always strive to provide the best service, and your feedback is very valuable for us in improving the quality of our services. Once again, we apologize for the inconvenience and look forward to providing a better experience on your next visit. Warm regards, Aston Batam Hotel Management.