Hotel Neo+ Kebayoran, Jakarta by ASTON

Explore Hotel Neo+ Kebayoran, Jakarta by ASTON
8,3
Very Good
From 6.601 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,0

Location

8,4

Service and Facilites

8,4

People often mention about Hotel Neo+ Kebayoran, Jakarta by ASTON
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Bedroom (72)
Accessibility (71)
Staff Friendliness (70)
Bathroom (70)
Ambiance (69)
Distance to City Center (60)
Room Space (57)
Hotel Area (55)
Wifi (54)
Check-in/out Time (54)
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Traveler Reviews Hotel Neo+ Kebayoran, Jakarta by ASTON

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Customer reviews
L***a
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8,5
/10
Reviewed 2 day(s) ago
The hotel staff is very friendly, the rooms are clean and quite complete plus there is a city view.
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Budi W.
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8,8
/10
Reviewed 5 day(s) ago
Quite pleasant and close to everywhere
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e***i
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Business
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10,0
/10
Reviewed 1 week(s) ago
Good price, good facilities and service.
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Anggia M. N.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
The staff is friendly & the room is clean
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a***a
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9,7
/10
Reviewed 1 week(s) ago
Never disappointed with Hotel Neo. They're always ready to help, and the staff are all friendly... Hopefully, it always stays that way...
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N***a
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Business
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8,2
/10
Reviewed 2 week(s) ago
Yesterday, my friend left her earbuds behind, and she didn't inform me via WhatsApp. The receptionist said they would inform me via WhatsApp if anything was missing. It's pretty expensive on the weekend.
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T***i
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Leisure
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8,5
/10
Reviewed 2 week(s) ago
the restaurant is incomplete, many things are missing
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I***O
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Staycation
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5,4
/10
Reviewed 2 week(s) ago
The swimming pool is separate from the hotel, the hot water shower is completely broken, and there are small cockroaches in the room. The breakfast is mediocre.
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1 people find it helpful
a***a
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Staycation
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9,7
/10
Reviewed 3 week(s) ago
All the hotel staff are friendly, and they always help you prepare your request. Thank you.
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A***p
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Business
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8,5
/10
Reviewed 5 week(s) ago
The room is clean, the service is good
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Good day. We look forward to welcoming you back to Neo Plus Hotel Kebayoran Jakarta. Thank you for sharing your experience with us. We are delighted that all our staff members have gone above and beyond to make your stay as comfortable as possible. At Neo Plus Hotel Kebayoran, your satisfaction is our top priority. We look forward to welcoming you back again. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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Hendrik S.
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Leisure
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10,0
/10
Reviewed 5 week(s) ago
It was a great stay here.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Hendrik S. from Neo Plus Hotel Kebayoran Jakarta, Thank you for taking the time to share your valuable experience and feedback. We will take your feedback into consideration to improve our services in the future. We sincerely hope to welcome you back soon. Neo Plus Hotel Kebayoran Jakarta Management Team
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a***a
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Staycation
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9,7
/10
Reviewed 6 week(s) ago
Friendly staff, asked for help to come quickly at check-in and check-out time, not waiting long.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Good day. We look forward to welcoming you back to Neo Plus Hotel Kebayoran Jakarta. Thank you for sharing your experience with us. We are delighted that all our staff members have gone above and beyond to make your stay as comfortable as possible. At Neo Plus Hotel Kebayoran, your satisfaction is our top priority. We look forward to welcoming you back again. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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F***h
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Staycation
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6,3
/10
Reviewed 7 week(s) ago
The room is dusty and itchy. The AC is leaking. The bathroom doesn't have a rubber partition, so no matter how gentle a shower is, it still floods. The water in the bathtub is yellow.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Thank you for choosing our hotel and sharing your stay experience. We apologize for the inconvenience you experienced with your room (e.g. dust, leaking air conditioner, insufficient toilet, low quality shower water, etc.). This is not our promise to provide the best service and comfort to all our guests. Our housekeeping and engineering teams are constantly working to clean, inspect and repair your air conditioner, as well as improve our bathrooms, to prevent such issues from happening again in the future. Your valuable feedback is very important to our continuous efforts to improve our services. We look forward to welcoming you back to NEO Plus Hotel Kebayoran, Jakarta for an even more comfortable and satisfying stay. Sincerely, NEO Plus Hotel Kebayoran Management
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B***a
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Staycation
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10,0
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly. Check-in and check-out were easy. The hotel rooms and restaurant were clean.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Neo Plus Hotel Kebayoran (Jakarta) would like to thank you for your feedback regarding your stay. We will strive to improve our services and provide you with a more comfortable stay experience. We hope that you will have the opportunity to return to Neo Plus Hotel Kebayoran (Jakarta) again in the near future. Thank you, Neo Plus Hotel Kebayoran Management Team.
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A***n
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Staycation
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8,8
/10
Reviewed 8 week(s) ago
Food hygiene is more thorough
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, NEO Plus Hotel Kebayoran (Jakarta), Thank you for choosing to stay at NEO Plus Hotel Kebayoran (Jakarta) and for sharing your feedback. We apologize for any inconvenience caused by the unsatisfactory service. We have conveyed your valuable feedback to our staff and will take concrete steps to address the issues you have raised. We appreciate your feedback and we hope to welcome you back again soon. We look forward to welcoming you back to NEO Plus Hotel Kebayoran (Jakarta). Sincerely, NEO Plus Hotel Kebayoran Management Team
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A***y
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Staycation
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8,0
/10
Reviewed 9 week(s) ago
It was good but maybe for room cleanliness can be improved
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valuable Guest, Greetings from Neo+ Kebayoran Hotel - Jakarta Thank you for staying at Neo+ Kebayoran Hotel - Jakarta and sharing your experiences while staying with us. We sincerely apologize for the inconvenience you felt regarding the cleanliness of your room. Our Housekeeping Team has followed up on this by carrying out a thorough cleaning to ensure that the cleanliness of the room meets standards and to ensure that such issues does not happen again in the future. We hope to have the opportunity to welcome you back to Neo+ Kebayoran. Hotel - Jakarta for a much better experience. Warm regards, Management Neo+ Kebayoran Hotel - Jakarta
a***a
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Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
The staff is friendly, they come quickly when needed, the rooms are comfortable and clean. Please keep it up.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Good day. We look forward to welcoming you back to Neo Plus Hotel Kebayoran Jakarta. Thank you for sharing your experience with us. We are delighted that all our staff members have gone above and beyond to make your stay as comfortable as possible. At Neo Plus Hotel Kebayoran, your satisfaction is our top priority. We look forward to welcoming you back again. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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Viria A.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
The room is very spacious and the city view is perfect for a honeymoon. The downside is that the swimming pool is in a different building and you have to go back to the basement, which I think is in the same building.
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Billia, Warmest regards from Neo+ Kebayoran Jakarta! Thank you for choosing us and sharing your wonderful experience. We are very glad that you enjoyed your special honeymoon in our spacious room with beautiful city view. We apologize for the inconvenience caused by the swimming pool being located in another building. We appreciate your valuable feedback and will do our best to improve our facilities to meet your needs. We hope to have the opportunity to stay at Neo+ Kebayoran Jakarta again. Thank you! Management Neo+ Kebayoran Jakarta
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riani
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Staycation
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10,0
/10
Reviewed 10 week(s) ago
Comfortable and ok place, almost every month
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Accommodation's Reply
27 Oct 2025
We would like to extend our warmest regards and welcome you to Neo+ Hotel Kebayoran in Jakarta. Thank you for choosing Neo+ Hotel Kebayoran and for your positive review. We are honored to have you stay with us and hope to welcome you again in the future. Thank you, The Management of Neo+ Hotel Kebayoran in Jakarta.
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a***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
It's comfortable, of course, because of the friendliness of the staff, from the receptionist to everyone. Keep it up, okay?
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Neo Plus Hotel Kebayoran Jakarta Warmest Regards, Thank you for taking the time to share your experience staying at our hotel. We are delighted that our staff made your stay even more memorable. Your satisfaction with Neo Plus Hotel Kebayoran is our top priority. We look forward to welcoming you back again. Thank you, Neo Plus Hotel Kebayoran Jakarta Management
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