8.5
Very Good

From 2,184 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.5

People often mention about Hotel Ayola Lippo Cikarang
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Kamar Tidur (26)
Keramahan Staff (24)
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Lingkungan Sekitar (21)
Area Hotel (20)
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Kamar Mandi (19)
Waktu Check-in/out (15)
Ukuran Kamar (15)
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Traveler Reviews Hotel Ayola Lippo Cikarang

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40
Customer reviews
Nana M.
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Transit
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8.5

/10

Reviewed 5 day(s) ago

The service is very good, fast & responsive, the staff is friendly. The surrounding environment is comfortable, during my stay there there has never been any problems, everything is fine.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Nana. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this very positive and pleasant review, We are very pleased to know that you are satisfied with our fast, responsive service, supported by friendly staff. A comfortable environment and a hassle-free stay experience are what we always strive for for all guests. Reviews like this are a great motivation for us to continue to maintain and improve the quality of service. We hope to welcome you back on another occasion with the same experience, or even better. Thank you for your trust. Warm Regards. Indri L. Assistant Front Office Manager
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F***D
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Business
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9.0

/10

Reviewed 1 week(s) ago

There aren't many choices on the breakfast menu.
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Accommodation's Reply
21 Apr 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for your feedback. We apologize if the variety of breakfast menus available has not met your expectations. This feedback means a lot to us and we will immediately convey it to the relevant team as material for evaluation and improvement in the future. We continue to strive to improve the quality of service, including in terms of variety and taste of food, so that your stay experience is more enjoyable. Hopefully we can welcome you back with better improvements. Thank you for your visit and trust. Warm Regards. Indri L. Assistant Front Office Manager
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S***a
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

Clean and nice. Only the refrigerator does not function cold enough to store food.
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Accommodation's Reply
09 Apr 2025
Dear valued guest. Warmest greetings from Ayola Hotel Cikarang. Thank you very much for your review, We are very happy to hear that you feel our room is clean and nice. However, we apologize for the inconvenience you experienced regarding the refrigerator not working properly. We greatly appreciate your feedback and will immediately check and fix the issue so that our guests can feel more comfortable. We look forward to welcoming you back in the future and providing a more satisfying experience. Thank you for your visit. Warmest Regards. Indri L. Assistant Front Office Manager
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a***i
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Staycation
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8.5

/10

Reviewed 6 week(s) ago

The staff is quite friendly but the service is a bit slow
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Accommodation's Reply
25 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are glad to hear that you found our staff quite friendly. We also greatly appreciate the feedback regarding the service that felt a bit slow. We will continue to strive to improve the speed and efficiency of our service so that your experience will be better on your next visit. Thank you for sharing, and we hope to welcome you back with better service. Warmest Regards. Indri L. Assistant Front Office Manager
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L***a
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9.7

/10

Reviewed 6 week(s) ago

friendly staff, clean and comfortable rooms
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Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness and comfort of the room. Your satisfaction is our priority, and we will continue to strive to provide the best service. Hopefully we can welcome you back again on another occasion. Warmest Regards. Indri L. Assistant Front Office Manager
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Novita E. S.
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8.8

/10

Reviewed 6 week(s) ago

Friendly staff, clean rooms, delicious and varied food
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Accommodation's Reply
17 Mar 2025
Dear Mrs. Novita. Warmest Greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your wonderful review. We are very happy to hear that you are satisfied with the friendliness of our staff, the cleanliness of the room, and the variety and deliciousness of the food we provide. We always strive to provide the best experience for every guest, and your feedback means a lot to us. Hopefully we can welcome you back in the near future with a more enjoyable experience. Warm Regards. Indri L. Assistant Front Office Manager
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M***r
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10.0

/10

Reviewed 6 week(s) ago

Very comfortable, strategic location and cheap
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1 people find it helpful

Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are glad to hear that you felt very comfortable during your stay, and the hotel's strategic location and affordable price added value to your experience. We will continue to strive to provide the best service so that every guest feels satisfied. Hopefully we can welcome you back in the near future. Warmest Regards. Indri L. Assistant Front Office Manager
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Liong T. T.
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Staycation
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10.0

/10

Reviewed 7 week(s) ago

Our family's favorite hotel, comfortable and enjoyable.
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Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your wonderful review, We are very happy to hear that our hotel is your family's favorite. Your comfort and happiness during your stay is our top priority, and we will continue to strive to provide the best service. Hopefully we can continue to be your family's first choice for every next visit. Warmest Regards. Indri L. Assistant Front Office Manager
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E***k
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8.8

/10

Reviewed 8 week(s) ago

Maintain and continuously improve the quality of rooms and food
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for this very valuable feedback. We greatly appreciate your attention to the quality of our rooms and food. We are committed to always maintaining and improving the quality of the services and facilities that we offer in order to provide a better and more satisfying stay experience for every guest. Your review will be a motivation for us to continue to strive hard in maintaining the standards of cleanliness and comfort of the rooms, as well as improving the variety and quality of the food we serve. We hope to continue to meet your expectations and welcome you back in the future with a better experience. Thank you for your trust and continued support. Warm Regards. Indri L. Assistant Front Office Manager
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C***R
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Staycation
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8.5

/10

Reviewed 9 week(s) ago

Nice room, good breakfast, affordable price
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the room, breakfast, and the price we offer. We always strive to provide the best service while maintaining quality and comfort for every guest. Your review means a lot to us and motivates us to continue to maintain good standards. We look forward to welcoming you back in the future and providing a more enjoyable experience. Thank you for choosing us. Warm Regards. Indri L. Assistant Front Office Manager
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N***r
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Business
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8.8

/10

Reviewed 9 week(s) ago

The breakfast menu is complete and has many variations.
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review, We are very happy to hear that you enjoyed the variety and completeness of our breakfast menu. We always strive to provide a variety of breakfast options to meet the tastes and needs of every guest. Your review means a lot to us and will motivate us to continue to improve the quality of our services and menu choices. We look forward to welcoming you back in the future with a more enjoyable experience. Thank you for choosing us. Warm Regards. Indri L. Assistant Front Office Manager
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T***e
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10.0

/10

Reviewed 10 week(s) ago

Okay. Clean. Comfortable room. Personality is okay.
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Accommodation's Reply
17 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your positive feedback, We are very happy to hear that you feel comfortable and satisfied with the cleanliness of the room and the friendly service. Comfort and a pleasant experience are our top priorities, and feedback like this certainly means a lot. Hopefully your next visit will also be enjoyable and provide an unforgettable experience. Do not hesitate to come back again. Warm Regards. Indri L. Assistant Front Office Manager
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r***l
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Staycation
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8.2

/10

Reviewed 10 week(s) ago

Strategic and clean hotel, hotel staff are also friendly.
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Accommodation's Reply
17 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for sharing your experience, We are very happy to hear that you and your family enjoyed your time together at our hotel. Cleanliness of the room, quality of food, and good service are always our top priorities. Thank you also for your appreciation of Havid, we will convey it directly to the person concerned. Glad to hear that the hotel's location which is close to the Cibatu toll road and parking facilities also meet your expectations. We look forward to welcoming you back in the future. Once again, thank you very much and may your next trip always be enjoyable. Warm Regards. Indri L. Assistant Front Office Manager
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L***n
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Business
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8.5

/10

Reviewed 11 week(s) ago

There are parts of the paint that are peeling, it needs repair. You already know the impact of peeling paint on health, right? For other conditions, it is still quite good. When staying, I was given a room facing the wall. The hotel is comfortable overall.
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1 people find it helpful

Accommodation's Reply
15 Feb 2025
Dear Valued Guest. Warm Greetings From Ayola Hotel Lippo Cikarang. Thank you very much for your valuable review and feedback. We greatly appreciate your concern for the condition of our facilities. We apologize for any inconvenience caused by the peeling paint. We understand that this may affect the comfort and quality of your stay, and we will immediately make improvements to ensure that everything is in good and safe condition, including paying attention to the health aspects you mentioned. We are also pleased to hear that the condition of the other facilities is still quite satisfactory and that you felt comfortable during your stay. We will take note of your request regarding the room facing the wall and strive to provide a better stay experience on your next visit. Once again, thank you for your constructive feedback, and we look forward to welcoming you back with a better experience in the future. Warm Regards. Indri L. Assistant Front Office Manager
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a***o
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Leisure
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9.7

/10

Reviewed 12 week(s) ago

Prices are in accordance with hotel conditions.
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1 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are very happy to hear that you feel the price offered is in accordance with the condition and quality of our hotel. We strive to provide the best staying experience with maximum facilities and services so that every guest feels satisfied. We hope to welcome you back to our hotel for a more enjoyable staying experience. Thank you for your trust. Warmest Regards. Indri Lisangan. Assistant Front Office Manager
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Mulyadi
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9.1

/10

Reviewed 14 week(s) ago

The room facilities are quite complete. Only the check out process takes a long time to wait
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Accommodation's Reply
20 Jan 2025
. Dear Mr. Mulyadi. Warmest Greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are glad to hear that you are satisfied with the room facilities that we provide. We apologize for the inconvenience you experienced related to the time-consuming check-out process. We will evaluate and strive to improve the speed of the check-out service to be more efficient in the future. Thank you for your constructive feedback, and we look forward to welcoming you back with a better experience. Warm Regards. Indri L. Assistant Front Office Manager
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E***u
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Business
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9.4

/10

Reviewed 15 week(s) ago

Nice place to stay. The staff friendly, helpful and the room spacious

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Accommodation's Reply
13 Jan 2025
Dear My Valued Guest Warmest Greeting from Ayola Hotel Lippo Cikarang Thank you so much for your kind review, We're thrilled to hear that you had a pleasant stay and found our staff to be friendly and helpful. It's also wonderful to know that you enjoyed the spacious room. We always aim to provide a comfortable and welcoming experience for our guests, and your feedback truly encourages us to continue improving. We look forward to welcoming you back for another great stay in the future. Warm Regards Indri L Assistant Front Office Manager
Y***i
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Staycation
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10.0

/10

Reviewed 17 week(s) ago

Highly recommended, friendly staff. Room and lobby cleanliness is very good
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Accommodation's Reply
02 Jan 2025
Dear valued guest. Warmest greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendly service from our staff and the cleanliness of the rooms and lobby that we maintain well. We always strive to provide the best experience for every guest, and your comments are a motivation for us to continue to maintain high standards of service and cleanliness. We look forward to welcoming you back in the future and providing an even more satisfying experience. Thank you for choosing us as your place to stay. Warmest Regards. Indri L. Assistant Front Office Manager
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E***a
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Staycation
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9.4

/10

Reviewed 17 week(s) ago

The hotel is comfortable, clean, the staff is friendly. Keep it up and keep improving
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1 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear valued guest. Warmest greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your wonderful review, We are very happy to hear that you feel comfortable and satisfied with the cleanliness of the hotel and the friendliness of our staff. We are committed to always maintaining the quality of service and continue to strive to be better for the comfort of our guests. Your input means a lot to us and is a motivation to continue to provide a pleasant stay experience. We look forward to welcoming you back again in the future with even better service. Warm Regards. Indri L. Assistant Front Office Manager.
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M***d
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8.1

/10

Reviewed 17 week(s) ago

The check-in process is long, parking for cars is difficult. Everything else is still okay.
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Accommodation's Reply
26 Dec 2024
Dear valued guest. Warmest greetings from Ayola Lippo Cikarang Hotel. Thank you for your review, We apologize for the inconvenience you experienced regarding the check-in and parking process. Your feedback means a lot to us, and we will immediately evaluate and improve both of these to make the guest experience more comfortable in the future. We are glad to hear that other aspects still meet your expectations, and we look forward to welcoming you back with a better experience. Thank you for choosing us, and we look forward to welcoming you back in the future. Warm Regards. Indri L. Assistant Front Office Manager
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Number of reviews per page
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