8.3
Very Good

From 3,346 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.1

Service and Facilites

8.5

People often mention about Nite & Day Surabaya - Kedungdoro
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Staff Friendliness (42)
Ambiance (36)
Surroundings (34)
Accessibility (34)
Bedroom (34)
Room Space (32)
Distance to City Center (31)
Bathroom (31)
Hotel Area (26)
Wifi (24)
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Traveler Reviews Nite & Day Surabaya - Kedungdoro

Number of reviews per page
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40
Customer reviews
E***i
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Leisure
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9.4

/10

Reviewed 1 day(s) ago

Satisfied staying here. Although my choice is Not Including Breakfast, but it is easy to find Breakfast around the Hotel. Recommended...👍🏻
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Rosdianita N. F.
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Leisure
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6.6

/10

Reviewed 3 day(s) ago

Honestly, what I was worried about at first was the coldness of the room's AC, but it turned out not to be, the AC was cold, the cleanliness of the room was very lacking, especially the towels, blankets, and sheets... there was something called Bayclin or other bleach to make it look clean and white if there really wasn't any new ones, the breakfast was also bland, the bread toaster also said a minimum of 2 minutes, I gave it 2 minutes but it burned and it didn't automatically have to be turned over manually, the hotel lobby which should be cool and comfortable, was very hot, parking also cost 8000, where else does a hotel pay for parking, the plus point is the good location, the room's AC was cold, hot water was running
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jeff h.
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Transit
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8.5

/10

Reviewed 4 day(s) ago

Location is close to clubbing, city center. Cleanliness needs to be improved. Smoking area in the hotel.
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A***u
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Business
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8.1

/10

Reviewed 6 day(s) ago

Maybe the place is comfortable, close to the city center and cheap, it's just that the parking is too annoying, you have to pay every time you enter and it's quite a lot, there should be a policy for hotel guests to be given a discount, just pay once
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E***a
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Leisure
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8.5

/10

Reviewed 1 week(s) ago

The hotel is clean, the bathroom too. I've stayed here twice.
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Yulanda A. P.
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9.7

/10

Reviewed 2 week(s) ago

friendly staff, clean and comfortable hotel, cheap price. next time come here again.
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2 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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siti c. n.
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Business
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8.2

/10

Reviewed 3 week(s) ago

It's a hassle to order Grab car / GoFood and we are asked to pay every time we enter the hotel area even though we are guests. This is just a suggestion, min. Thanks.
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Accommodation's Reply
20 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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E***i
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Business
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10.0

/10

Reviewed 3 week(s) ago

Great and very satisfied staying at this hotel.
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R***n
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Staycation
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8.4

/10

Reviewed 3 week(s) ago

Overall it's okay, only the breakfast needs special attention... that's all.
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D***y
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Staycation
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6.6

/10

Reviewed 3 week(s) ago

The male receptionist at the front desk was not very friendly, needed a lot of improvement in service, the old sheets were a dull white color, the hot water was off in the morning.
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3 people find it helpful

Accommodation's Reply
20 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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T***a
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5.0

/10

Reviewed 4 week(s) ago

Cramped, dirty, and not comfortable at all. Highly not recommended.
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3 people find it helpful

F***a
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Transit
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9.4

/10

Reviewed 7 week(s) ago

Cheap hotel with excellent service and facilities, recommended for travelers and families
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2 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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PIPIET N.
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10.0

/10

Reviewed 8 week(s) ago

Nice hotel but parking is 8,000
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1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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M***d
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8.5

/10

Reviewed 9 week(s) ago

So far it's pretty good for a budget hotel, cold AC, soft bed, very spacious bathroom.
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2 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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W***g
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Business
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6.4

/10

Reviewed 10 week(s) ago

We use twin bed smoking room, 1/2PK AC is not cold even at 18°, room cleanliness needs to be considered again. Keep up the spirit to serve and be better
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D***y
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Leisure
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8.5

/10

Reviewed 11 week(s) ago

At first I thought I was booking in Gunung Sari.. When I arrived in Gunung Sari, they said I was booking in Kedung Doro. I went to Kedung Doro.. The hotel was clean
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Accommodation's Reply
27 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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D***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 11 week(s) ago

Comfortable and clean. Location is also close to TP
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4 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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Noor R. A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Very comfortable and enjoyable
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2 people find it helpful

D***i
icon-origin-TRAVELOKA

8.7

/10

Reviewed 12 week(s) ago

Good especially the price, staff, food for children is not charged. However, it is not recommended for children / family / women who travel alone because the environment is close to nightlife and the parking system is a bit complicated, you have to ask the receptionist for a free parking ticket if not charged 8 thousand. Maybe in the future free parking will be given a free parking access card to customers at the beginning of check-in.
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5 people find it helpful

R***h
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

Hotel towels should be updated, they are not white anymore
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2 people find it helpful

Accommodation's Reply
19 Jan 2025
Dear Sir/Madam, Warm greetings from Hotel Nite & Day Surabaya-Kedungdoro. Thank you for giving the best rating and experience during your stay at our hotel and we will convey this to our staff, so that they are more motivated to provide the best service for all our guests. Our commitment remains to continue to improve the quality of service to meet the needs and expectations desired by our guests, therefore your input and suggestions are very important and valuable for us to realize this. We hope to welcome and serve you again to Hotel Nite & Day Surabaya - Kedungdoro in the near future. Best regards. Hotel Management.
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