8.6
Very Good

From 2,148 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Kyriad Hotel Muraya Aceh
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Distance to City Center (24)
Bedroom (24)
Room Space (21)
Staff Friendliness (20)
Accessibility (17)
Ambiance (17)
Bathroom (17)
Surroundings (16)
Hotel Area (16)
Taste (15)
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Traveler Reviews Kyriad Hotel Muraya Aceh

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20
40
Customer reviews
Guest
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Business
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10.0

/10

Reviewed 4 week(s) ago

strategic location
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Accommodation's Reply
31 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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Sheikh K. A. B. S. S.
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Business
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9.1

/10

Reviewed 5 week(s) ago

A short trip in Ramadan for a few meetings.

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Accommodation's Reply
29 Mar 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
M***d
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9.7

/10

Reviewed 6 week(s) ago

The hotel is good, close to the Baiturrahman mosque, plus there is a shuttle to the mosque, so it's easy if you want to go to the mosque, just take the car
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Accommodation's Reply
22 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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R***o
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9.4

/10

Reviewed 8 week(s) ago

Imagine a 4-star hotel with no side dishes or vegetables for sahur, our family bought side dishes using GoFood even though the room price was almost 1 million!
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Accommodation's Reply
15 Mar 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case it was clear that we fell short. If you will give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience like the many guests who have grown to love their good experiences at this hotel. Sincerely,
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w***u
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Business
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9.1

/10

Reviewed 9 week(s) ago

Friendly staff, good service, only the room doesn't have any fragrance
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1 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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Muhammad R.
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Business
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9.7

/10

Reviewed 11 week(s) ago

Friendly and responsive hotel staff, clean and comfortable rooms and a pleasant lobby.
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3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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M***d
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8.5

/10

Reviewed 12 week(s) ago

Recommend. Clean hotel, good service
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4 people find it helpful

Accommodation's Reply
08 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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R***o
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10.0

/10

Reviewed 13 week(s) ago

After ordering, immediately contact the staff so that you can come in at 1 o'clock and can be assisted by Mr. Ali and Ms. Cindi. The room is nice and clean, the main thing is it's really clean at Kyriad
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4 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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Teguh H.
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Business
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10.0

/10

Reviewed 14 week(s) ago

Comfortable and safe…. One of the favorite hotels in Banda Aceh..
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4 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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L***i
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Leisure
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8.7

/10

Reviewed 16 week(s) ago

Friendly staff but too much mildew in bathroom (shower area)

5 people find it helpful

Accommodation's Reply
09 Jan 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
S***a
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10.0

/10

Reviewed 16 week(s) ago

Thank you for giving us a hotel room upgrade.
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4 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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F***l
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9.3

/10

Reviewed 16 week(s) ago

Clean, location is close to the city center, minus in my experience, my 9 year old child was asked to pay for breakfast, in other hotels they were never charged, and when I wanted to wrap up the remaining cake that my child didn't want to eat, I was not allowed to, while in several other hotels they always let me take it and happily provided a box.. the rest is ok 👍
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4 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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J***l
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6.6

/10

Reviewed 17 week(s) ago

I ordered a non-smoking room when I checked in, I was given a smoking room. I was disappointed because I was on vacation with my family. My wife and I were uncomfortable because it smelled very cigarettes. The receptionist's answer was that if you order, it's better to contact the hotel directly, not through Traveloka. If the room available is a smoking room, Traveloka should make a smoking room so that it doesn't happen like this. Indirectly, ordering on the app does not guarantee that what we order is in accordance with what we check in at the place.
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1 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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R***v
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Business
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10.0

/10

Reviewed 17 week(s) ago

Highly recommended, close to Baiturrahman Mosque.
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3 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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A***n
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10.0

/10

Reviewed 17 week(s) ago

Great experience at this hotel.

6 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
A***n
icon-Leisure
Leisure
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9.6

/10

Reviewed 17 week(s) ago

Please improve all the taste of the food
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1 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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A***m
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9.7

/10

Reviewed 18 week(s) ago

Safe and comfortable, parking is also okay even though it's a bit narrow.
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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A***y
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Business
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10.0

/10

Reviewed 19 week(s) ago

The staff is very friendly and welcoming
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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N***r
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8.5

/10

Reviewed 20 week(s) ago

Always stay here every time I go to Aceh. Good facilities, super strategic location close to everywhere. There is a delivery facility to the Ray Mosque every dawn, also accepts wake up call requests.
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2 people find it helpful

Accommodation's Reply
16 Dec 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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apriliana a.
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10.0

/10

Reviewed 23 week(s) ago

Satisfied with the room, only the check in time was 1 hour late. It should have been at 2pm but we checked in at 3pm. But overall everything was excellent. We will be coming back
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1 people find it helpful

Accommodation's Reply
29 Nov 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Number of reviews per page
20
40