8.5
Very Good

From 7,256 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Grand Arkenso Parkview Simpang Lima Semarang
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Distance to City Center (63)
Staff Friendliness (55)
Room Space (53)
Bedroom (53)
Accessibility (47)
Ambiance (47)
Surroundings (44)
Bathroom (44)
Taste (42)
Hotel Area (40)
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Traveler Reviews Hotel Grand Arkenso Parkview Simpang Lima Semarang

Number of reviews per page
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40
Customer reviews
R***s
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 day(s) ago

Everything is okay, the service is good, the rooms are spacious, the food is delicious, it's very close to the city center.
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sofaz g. z.
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Staycation
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9.1

/10

Reviewed 4 day(s) ago

Close to Simpang Lima, spacious rooms, and the ratio between price and what you get is worth it.
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w***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 5 day(s) ago

the staff is friendly, the location is strategic, close to shopping centers, places to eat and the Simpang Lima field. the room itself is comfortable, it's just that the bathroom still smells musty and the water tap is a bit dirty when it's first turned on, but then the water flows smoothly, hot and cold, the breakfast is also delicious, it's just that many of the other foods have been finished..over all good..it can be an experience and of course if I go to Semarang I can stay here again...thank you
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1 people find it helpful

H***n
icon-origin-TRAVELOKA

9.1

/10

Reviewed 7 day(s) ago

strategic location, friendly service, adequate facilities, comfortable and clean rooms
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M***r
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Staycation
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10.0

/10

Reviewed 1 week(s) ago

One of the recommended hotels in Jogja, the facilities and staff are ⭐.
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N***y
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Business
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6.7

/10

Reviewed 1 week(s) ago

The hotel is old, the hair dryer is still an old hair dryer that I have never seen before in other hotels so it can be said to be old or antique. When used, it still works well even though the algae layer is open so I'm afraid to use it again. The AC is not cold enough so it's not comfortable to sleep. The breakfast place is also not comfortable because it's hot even though it's indoors, and the smoking area is actually cooler.
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G***t
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

First time staying here... the hotel is nice, there are lots of culinary and malls... stayed during Eid al-Fitr... for Eid prayers, just cross the street to the Baiturrahman mosque at Simpang Lima... the Eid food is delicious... there is ketupat sayur and opor... thank you, we really enjoyed it
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S***a
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Leisure
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8.5

/10

Reviewed 1 week(s) ago

Parking is a hassle, elevators are crowded, cramped.
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2 people find it helpful

Adi A. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The security guard is very helpful when parking vehicles.
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B***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Strategic location, drawback is the bathroom leaks/water drips from above.
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f***f
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

okay the location is strategic... one step from Simpang Lima
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Wahyu I.
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8.8

/10

Reviewed 2 week(s) ago

Strategic location near Simpang Lima, friendly staff, swimming pool cannot be used and breakfast tastes ordinary and lacks variety.
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2 people find it helpful

D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

perfect for the location. close to the mosque and culinary just get off from the hotel. for cleanliness okay. but because I was quite long sometimes the sheets were not changed if we did not ask for a change. soo.. please be better in serving yaaa. thank you
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1 people find it helpful

F***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

The hotel location is close to the city center, easy to find food. The room is spacious, the water heater is outdated but immediately replaced by the staff. There is a free valley service from the hotel staff.
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M***d
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Transit
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8.5

/10

Reviewed 3 week(s) ago

The place is the best for the price.

1 people find it helpful

Feriyanto
icon-Leisure
Leisure
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9.7

/10

Reviewed 3 week(s) ago

The hotel is comfortable, close to the city center, lots of entertainment. Cleanliness please improve.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Feriyanto Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We would like to apologize that your recent experience fell short of your expectations. Thank you for this constructive feedback, we value every guest feedback carefully and we hope you would allow us another opportunity to welcome you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
M***d
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Strategic location in the city center.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
i***a
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Transit
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6.3

/10

Reviewed 3 week(s) ago

check in time had to wait 45 minutes, even though it was check in time but the room was not ready. along the hallway it smells bad, the room is neat but not clean, dusty, smells bad, there is no toilet air circulation, noise from the next room is clear, furniture and interior are outdated, when booking the swimming pool is still available, and at check in it cannot be used, the gym equipment is outdated, maybe this hotel is old but maintenance is lacking so it's a double kill. the plus is only the strategic location and friendly staff.
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1 people find it helpful

G***h
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Staycation
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8.8

/10

Reviewed 3 week(s) ago

very comfortable. friendly service, cleanliness is ok. hard to move on....
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
i***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.7

/10

Reviewed 3 week(s) ago

The room smelled of cigarettes, even though I asked for a non-smoking room. When I complained, I was given a non-smoking room.
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2 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We would like to apologize that your recent experience fell short of your expectations. Thank you for this constructive feedback, we value every guest feedback carefully and we hope you would allow us another opportunity to welcome you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Number of reviews per page
20
40