8.6
Very Good

From 5,253 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Aston Inn Tasikmalaya
All
Staff Friendliness (47)
Bedroom (46)
Bathroom (38)
Hotel Area (38)
Accessibility (37)
Variety (37)
Distance to City Center (36)
Ambiance (36)
Room Space (36)
Taste (33)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Inn Tasikmalaya

Number of reviews per page
20
40
Customer reviews
Y***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 hour(s) ago

Strategic location, everything is okay
Translated by Google Icon
See original

Find this review helpful?

Khoe S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

the hotel staff is very friendly and helpful the atmosphere is calm
Translated by Google Icon
See original

Find this review helpful?

Deftendi V.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

So much fun, cozy and good vibes! Best hotel in Tasik!
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear Deftendi V, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
E***n
icon-Business
Business
icon-origin-TRAVELOKA

7.4

/10

Reviewed 2 week(s) ago

I checked in on April 8, 2025, around 9 pm..... As soon as I entered the room. I opened the blanket and found 4 strands of hair.. Were the sheets changed? Is it a hotel or inn standard? Is it a form of saving? In the bathroom, as I wiped my face with a towel. I also found 1 strand of hair. And in the hand soap place too... Is this the standard of Aston Inn? The food is delicious. I was disappointed with the standard of the room, the sheets were not changed. Dirty. I paid for it, not for free
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear Mr. Anto Kurniadi, Warm greetings from Aston Inn Tasikmalaya. Thank you for your trust in staying at Aston Inn Tasikmalaya and also for the feedback provided. We apologize for the inconvenience you experienced regarding the cleanliness of the room. This certainly does not reflect the service standards that we have set. We need to inform you that we always replace the sheets and towels with new ones every time the room is used by the next guest, as part of our standard operating procedures. However, based on the report you provided, we have conducted an evaluation and direct coordination with the Housekeeping team to ensure that similar incidents do not happen again. Your input is very valuable for us to continue to improve our services. We greatly hope that you will still be willing to give us the opportunity to serve you better on your next visit. Sincerely, Teddy Jakaria Daud Front Office Manager Aston Inn Tasikmalaya
Translated by Google Icon
See original
Profile Picture
Rudy H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

The size of the transit hotel in my opinion is quite good before crossing to Bali.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear Rudy H, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Profile Picture
AMAMUL F.
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

best joss tree, lake is full of trees
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear Amamul, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Profile Picture
AMAMUL F.
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Comfortable rooms, delicious restaurant food.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear Amamul, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
N***s
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

very super steady and very super
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
15 Apr 2025
Dear N***s, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
R***t
icon-Business
Business
icon-origin-TRAVELOKA

9.3

/10

Reviewed 7 week(s) ago

Everything is ok but in the basement there are no officers to direct parking, this is dangerous.
Translated by Google Icon
See original

Find this review helpful?

A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Nice hotel, friendly hotel staff

Find this review helpful?

Accommodation's Reply
11 Feb 2025
Dear A***y, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
A***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

The hotel staff is friendly. The location is close to souvenir shops. But far from the city center and malls. So it takes about 30 minutes to get to the city center. The breakfast is standard, there are rice and side dishes, tek tek noodles, bread, coffee, tea, buryam, lontong sayur and eggs. The fruits are placed in the refrigerator, so the cold makes my teeth ache haha..
Read More
Translated by Google Icon
See original

Find this review helpful?

edis h.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

quite good, big hotel and good facilities
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Feb 2025
Dear Ibu Edis h, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
B***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

It's quite comfortable, only the AC in my room needs to be serviced I think.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear B*t. Warm greetings from Aston Inn Tasikmalaya. Thank you for sharing your experience. We are glad to hear that you felt quite comfortable. Regarding the AC in the room, we apologize for the inconvenience. We will check and perform the necessary maintenance immediately. If there is anything else we can help you with, please do not hesitate to contact us. Best regards. Management Aston Inn Tasikmalaya
Translated by Google Icon
See original
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

Comfortable hotel, friendly staff even though the receptionist was a bit nervous when I checked in (always made a mistake hehehe) but it's okay maybe because it was a long weekend so there were a lot of people queuing to check in. the location is quite strategic, the cleanliness of the rooms and the hotel environment is okay. the swimming pool and swimming towels are clean, but the women's toilet in the swimming pool the key can't be used to lock and the water takes a long time to flow. maybe it can be fixed soon. there are no tissues in the room either .. so far it's okay the kids like to stay there
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Feb 2025
Dear D*h, Warm greetings from Aston Inn Tasikmalaya. Thank you very much for sharing your experience staying at our hotel! We are glad to hear that you felt comfortable, our staff was friendly, and the kids enjoyed their time here. We also apologize for the toilet lock in the pool area, the water flow, and the availability of tissue in the room. Our team will check and make the necessary improvements soon. Hopefully, your next visit will be even more enjoyable. Best regards. Management Aston Inn Tasikmalaya
Translated by Google Icon
See original
aditia d. d.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 12 week(s) ago

I was disappointed because from the beginning they requested a connecting door, but never mind. There were used cotton buds that were missed to be cleaned, but never mind. The AC was not cold enough, and the next day it was a bit hot. But the food was delicious, and the room was clean and spacious so far. Just maintain and fix the shortcomings. ❤️
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Feb 2025
Dear Aditia D. Warm greetings from Aston Inn Tasikmalaya. Thank you for sharing your experience. We apologize for the inconvenience related to the request for connecting door, cleanliness, and air conditioning in the room. Your feedback is very valuable to us, and we will follow up immediately to improve our service. We are glad to hear that you enjoyed the food and felt comfortable with the cleanliness and spaciousness of the room. We will continue to strive to maintain and improve the quality of service. Hopefully we can welcome you back with a better experience. Best regards. Management Aston Inn Tasikmalaya
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Close to city center, comfortable rooms
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Feb 2025
Dear R***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Ilham R.
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

First time staying here, very impressive. Friendly staff, food in the restaurant that is not rushed when the meal time is over, top management of Aston Tasik, pampering customers in the restaurant
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Mr. Ilham R, Thank you very much for your positive feedback. We always try our best to make each of our guests stay memorable and enjoyable. Looking forward to welcome you back soon. Best Regards, Management Aston Inn Tasikmalaya
Ahmad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

It was an exciting experience staying at Aston Inn Tasikmalaya because apart from the cozy rooms, the food was also delicious.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Feb 2025
Dear Ahmad R, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
I***e
icon-origin-TRAVELOKA

7.0

/10

Reviewed 15 week(s) ago

The swimming pool is not very clean, the others are okay.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
11 Jan 2025
Dear I*e, Warm greetings from Aston Inn Tasikmalaya, Thank you for your review. We are glad to hear that overall you were satisfied with your stay here. However, we apologize for the inconvenience related to the cleanliness of the swimming pool. We have forwarded your feedback to the relevant team for immediate follow-up. We are committed to continuously improving the quality of our facilities and services. We look forward to welcoming you back with a more enjoyable experience on your next visit. Best regards. Management Aston Inn Tasikmalaya
Translated by Google Icon
See original
Bagas R. R.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 15 week(s) ago

Overall ok, there's just a siren in room 331, and a black gecko behind the wardrobe.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Jan 2025
Dear Mr. Bagas R. R, Warm greetings from Aston Inn Tasikmalaya, Thank you for your review and for choosing to stay here. We apologize for the inconvenience you experienced regarding the presence of animals in room 331. This is certainly a serious concern for us, and we have instructed the housekeeping and pest control teams to immediately handle and ensure the room area remains clean and free from similar disturbances. We are glad to hear that your overall experience was still satisfactory. We look forward to welcoming you back with a more comfortable and enjoyable experience in the future. Thank you for your feedback! Best regards. Management Aston Inn Tasikmalaya
Translated by Google Icon
See original
Number of reviews per page
20
40