Overall Ratings & Reviews Bespoke Hotel Puchong

The staff was friendly and very reliable. However, when my other room was not ready, they informed that they will call the room telephone. But to my dissatisfaction, they called the room that was not ready which I couldn't enter. So I had to wait for 30 minutes until I called front desk. Only then they informed it and will send the room key. I waited outside of the door and saw the receptionist was walking very casually and not in a hurry manner to deliver my keys. So I hope you can fix that and add a sense of urgency in satisfying your customers. But above all, I am very satisfied with this hotel, our room, everything was perfect.

A very nice and clean hotel. I love the ambiance of the lobby. The staff was very helpful. The rooms are spacious and toilet are clean. Looks very new the hotel.

Overall its good and convenient

The hotel location is not strategic, the hotel is clean and provides liquid soap/shampoo, toothbrush/toothpaste, 2 bottles of medium-sized mineral water in the refrigerator, water heater for tea/coffee. around the hotel there are many restaurants and mini markets.

Have been staying in this award-winning hotel many times. Though it's 3 Star in hotel rating but the service given is 5 Star 🌟 Great to have stayed in this hotel located in Puchong which is near to shopping centre like IOI building & Lotus Shopping Centre which has Decathlon shop located over there. 😊

very clean and tidy, very comfortable, highly recommended

Not very far from Putrajaya attending conference there. Breakfast was simple but tasty.

The young lady at front office serving me seemed cold and detached at first. But when I check out and needed help for bus service to Putrajaya Sentral station, she went out of her way to check the timing of arrival and hurried me on as the bus was about to arrive in 5mins. In the end the bus and KLIA transit journeys were smooth without much waiting. Thanks young lady. I'll be back to thank you personally soon if I return to Puchong.

beautiful hotel, big and comfortable room. breakfast ok. staff service is also good. everything ok

Clean and cool hotel, close to MRT and culinary center.

Good place to stay near setiawalk mall puchong. Clean and also have a nice view.

Clean hotel and comfy bed. Friendly and helpful staff.

The room is comfortable for 2 person and it came with a fridge, the other hotel Mtree price is a bit expensiver but no fridge and also no breakfast provided but parking in the other hotel is better.

Staff was friendly. Very spacious room. Breakfast was good. Overally, I'm happy with the stat.

Hotel clean, staff very kind but meal. For breakfast almost same every day.

We had a very pleasant stay. Room is big bright and comfy, Breakfast is good. Staff friendly.

Very nice to stat at BeSpoke Hotel Puchong. The hotel staff provided helpful and excellent services. It offers great value for the price paid. Moreover, its convenient location, in close proximity to a shopping mall and train station. The room was also well-equipped with all necessary facilities. Highly Recommended!

Please improve your receptionist service standard. Booked for one large bed, got two single bed instead. Later I asked to receptionist to change the room, eventually I got the room I've ordered. But one thing most unpleasant, she said no words all the time I met her. If you're tired, you better go home and have some rest. One more thing, fix your lift & chamber lightning.

Orang luar negri tinggal sana setiap hari kena bayar tax RM 10.

Affordable stay with high standard accommodation.