Grand Town Hotel Mandai

Explore Grand Town Hotel Mandai

Overall Ratings & Reviews Grand Town Hotel Mandai

Traveloka (1.991)
Other sources (3)
8,4
Very Good
From 1.991 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,4

People often mention about Grand Town Hotel Mandai
All
Ambiance (43)
Bedroom (42)
Room Space (40)
Surroundings (39)
Bathroom (39)
Staff Friendliness (38)
Hotel Area (38)
Accessibility (35)
Variety (35)
Family Friendly (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Town Hotel Mandai

Number of reviews per page
20
40
Customer reviews
Harlisa o.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 day(s) ago
It's perfect for families. There's plenty of room. Perhaps the toilet cleanliness needs to be improved.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Friendly staff Hot water for shower which is a bit lacking
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I always feel at home staying here, the location is very strategic. Close to the mall, restaurants, snack bars, and the airport. The most important thing is that I always love the breakfast provided. From traditional to modern dishes. Complete with a swimming pool and breakfast with an airplane background. Amazinggg ...
Translated by Google Icon
See original
Find this review helpful?
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8,3
/10
Reviewed 3 week(s) ago
Room cleanliness (room aroma is not fresh)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review. We apologize for any inconvenience you experienced during your stay. We will take better care of you in the future. We sincerely hope to welcome you back to our hotel again. Best regards.
Translated by Google Icon
See original
Profile Picture
Idal I.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The location is quite close to the airport when transiting in Makassar
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Dec 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review. We apologize for any inconvenience you experienced during your stay. We will take better care of you in the future. We sincerely hope to welcome you back to our hotel again. Best regards.
Translated by Google Icon
See original
Yunus B. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Strategic location, close to the airport, friendly staff, complete facilities, delicious food, surrounded by a variety of culinary delights, and next to a mall. The staff are helpful. I requested an early breakfast at 5 a.m. because I had a flight to catch, and the hotel truly prepared it. Excellent.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Dec 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review. We apologize for any inconvenience you experienced during your stay. We will take better care of you in the future. We sincerely hope to welcome you back to our hotel again. Best regards.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel is clean, the staff is friendly, the service is good, the breakfast is delicious... Overall, I am very satisfied, especially with the clean swimming pool 🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review, comments, and/or suggestions. We apologize for any issues you encountered during your stay. We will work to address these issues in the future. We look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
I***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The place is very comfortable and clean, the hotel service is also friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Dec 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review. We apologize for any inconvenience you experienced during your stay. We will take better care of you in the future. We sincerely hope to welcome you back to our hotel again. Best regards.
Translated by Google Icon
See original
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 9 week(s) ago
The room was decent, but check-in was a bit slow. Some of the towels were already torn. Furthermore, the restaurant service was extremely slow; we had to wait about an hour and a half, and the food was cold. The amenities were worth it, as it had direct pool access. Luckily, I got a promotional price from the app, so for that price, I could stay with a direct pool view.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Nov 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review. We apologize for any inconvenience you experienced during your stay. We will take better care of you in the future. We sincerely hope to welcome you back to our hotel again. Best regards.
Translated by Google Icon
See original
R***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Friendly staff, delicious food, good facilities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
Adi S.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
The hotel staff was friendly during check-in and check-out, and their luggage was carried to their room. A suggestion: perhaps breakfast could be moved up a bit, considering that people in transit have to leave very early in the morning so they can have time for breakfast. Overall, it's OK.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. Thank you for your review and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
Muh N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
highly recommended with additional facilities such as Waterboom and delicious breakfast menu and friendly service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Hello. Thank you for staying at Grand Town Hotel. We appreciate your valuable feedback. We look forward to welcoming you back soon. Thank you.
Translated by Google Icon
See original
R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,9
/10
Reviewed 10 week(s) ago
I apologize in advance, but the price I paid felt quite high even though the location is not in the city, it was not commensurate with the cleanliness. The bedroom was dirty, the sheets were full of stains, as if they hadn't been washed, the bathroom was quite dirty, especially the faucet. The sink was clogged. Hopefully, this will be improved in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Hello, Thank you for choosing Grand Town Hotel as your accommodation. We apologize for any inconvenience caused during your stay. We will be more attentive to your comments in the future. Thank you and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Hi, all the facilities are super cool except the toilet door in room 607 doesn't close properly, so those with toddlers need extra supervision to prevent them from running and slipping on the toilet floor. It can be fixed soon.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. We apologize for any inconvenience caused during your stay. We will take better care of your needs in the future. Thank you and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
w***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 11 week(s) ago
I deliberately stayed here because it was close to the airport, I like the hotel because it is close to the mall too, the wifi is fast, the food is varied and delicious for the price of 300s it is very worth it, the staff including the security guard are very friendly, the deposit is 200k so prepare cash, the room is not soundproof, the amenities are complete but the bathroom is clogged the water in the sink is also clogged so there is a slight unpleasant smell when entering the bathroom. Overall it is good but the water channel needs to be fixed, thx
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Hello, Thank you for choosing Grand Town Hotel as your vacation destination. We apologize for any inconvenience caused during your stay. We will take care of this matter better. Thank you and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
A***N
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Overall it was fun, the only downside was that internet access in my room No. 113 was not working, please improve it in the future, especially the internet network.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Hello, Thank you for choosing Grand Town Hotel as your accommodation. We apologize for any inconvenience caused during your stay. We will take better care of this matter. Thank you and we look forward to welcoming you back to our hotel again. Best regards.
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Most recommended place to stay... Close to the airport Mall available Great service Affordable price
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your review, sir/madam, we look forward to welcoming you back to Grand Town Hotel Maros :)
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The hotel is very nice, clean, close to Grand Mall Maros, the bed is very comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2025
Hello, Thank you for choosing Grand Town Hotel Maros as a place to relax and vacation with your family. We look forward to welcoming you back to stay with us. Best Regards
Translated by Google Icon
See original
Yul Y. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very friendly service and very clean hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2025
Hello. Thank you for choosing Grand Town Hotel Maros as a place to relax and vacation with your family. We look forward to welcoming you back to stay with us. Best Regards.
Translated by Google Icon
See original
restu p.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel staff is friendly and suitable for family vacations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2025
Hello. Thank you for choosing Grand Town Hotel Maros as a place to relax and vacation with your family. We look forward to welcoming you back to stay with us. Best Regards.
Translated by Google Icon
See original
Number of reviews per page
20
40