Overall Ratings & Reviews Grand Majang Hotel

Good employee service and calm atmosphere. Good room facilities can even compromise with guests for check out time.

The bathroom and toilet are clogged, and the food is always the same, from the first time I stayed until now, the food menu is still the same.

When I arrived in Ternate, the flight was rescheduled from 10 am to 6 am. I arrived in Ternate at 8 am because of the 1 hour time difference from Manado. I went straight to the hotel to drop off my bag, thinking I could only check in at 2 am like other normal hotels. But when I informed that I wanted to drop off my bag, the hotel staff informed me that we could immediately check in and rest even though it was early in the morning. Very friendly and kind. Plus because it was the fasting month, the sahur meal started at 3-4 am and all the side dishes were delicious, there were vegetables, chicken, tea, dessert. Everything was there. The only thing lacking was that the hotel was under renovation, so there were some parts that were not clean but overall it was recommended for that price, you can get a delicious breakfast/sahur and the service was excellent. very friendly.

I only stayed there for one night because I wanted to cross over. But seriously, the quality of the room needs to be improved. Oops. It used to be comfortable around 2-3 years ago, now gosh, seriously, it needs to be improved. People pay to stay, not for free. Please. This review is for improvement. Because the location is indeed strategic.

The front looks ordinary, but the room facilities and room layout really exceed expectations.

Suitable for those who want to explore Ternate. Close to everywhere.

Some parts still need renovation. The key in room 112 for example. For the price recommended. Strategic location.

Comfortable but there seems to be a bit of a commotion, maybe the service is slow to change to the next room. The food is delicious.

Saya pesan kamar lewat aplikasi kebetulan saya tidak jadi menginap di tanggal yang saya pesan saya membatalkan pesanan kamar saya lewat aplikasi tapi tidak bisa saya coba hubungi pihak aplikasinya katanya tidak bisa di batalkan jika ingin batalkan harus ada persetujuan dari pihak hotelnya, saya coba hubungi nomor yang di cantumkan di aplikasi dan saya baru menjelaskan langsung di jawab katanya tidak bisa, saya tanya kenapa tidak bisa dia langsung matikan tlponnya, saya hanya minta kejelasan kenapa tidak bisa di batalkan dan yang saya dapatkan hanya teriakan tidak bisa dan marah-marah katanya iya saya beritahu aplikasinya untuk tidak di batalkan, saya tidak jadi menginap di tanggal tersebut dan sudah tidak akan menginap di hotel ini lagi, maaf jika ada kata saya yang salah ini hanya bentuk kekecewaan saya kepada pihak hotelnya 🙏.

Recommended with standard prices. Places to eat close by. Strategic location. I only got the room at the very end. 😁.

The bathroom is a bit dark, less clean and poorly maintained in room number 304, usually found on the 2nd floor,

Strategic location. The room corresponds to the description.

The room is clean, the water is smooth, only the input for breakfast is even more varied.

So far so good hanya saja lantai kamar mandi di 112 ubinnya retak, takut-takut juga nginjaknya & banyak nyamuk kamar mandinya mungkin karena dinding warnanya gelap & ada lampu yang gak nyala.

Hotelnya bersih dan pelayanan baik.

Sesuai gambar untuk kamar nya, proses cek in mudah

Hotel yg nyaman, bersih dan menyenangkan 👍

The waiter is inadequate, only asked for help ordering the birthday cake of guests who are temporarily staying but are not being served.

The rooms are clean for the pandemic era, the hotel service is very satisfying.

Great, comfortable, tasty standard food.